Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
596
4 Stars
65
3 Stars
15
2 Stars
4
1 Star
8
95%of customers recommend this product.
(
216 out of
227)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Great features
on October 27, 2026
Posted by: Herbster
[This review was collected as part of a promotion.] Outstanding product will recommend it to anyone who asks.Clarity is super clear.Surround sound has me feeling like im in a theater. Calibration was easy
Written by a customer while visiting Samsung US
Customer Rating
5
Didn't know I needed it!
on October 26, 2026
Posted by: Andy
from Gilbert AZ
[This review was collected as part of a promotion.] I actually have the q930f and I have a qn90d linked together for the q symphony function. I was actually surprised how great it sounds. You know at first I just thought it would be a neat addition but when I set it up and played movies like Tron Ares the sound was fantastic. You can feel the bass for sounds like explosions its pretty awesome.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Forever samsung fan
on October 26, 2026
Posted by: Redfoxx
[This review was collected as part of a promotion.] Sounds like your there type of audio, absolutely beautiful sound. I don't have any complaints, clear and syncing is above and beyond acceptable!! Worth every bit of money I spent on it.
Written by a customer while visiting Samsung US
Customer Rating
5
Best sounding Soundbar on the market!
on October 26, 2026
Posted by: JediKnight13
from Montclair, Ca
[This review was collected as part of a promotion.] First off it was super simple to set up and works great with SmartThings that helps you calibrate if you have a Samsung phone or tablet. The sound is amazing and we'll balanced with features like SpaceFit Sound Pro which analyzes your space for clearer, immersive sound. With the included surround sound speakers they can either be mounted or put on stands they provide a complete surround experience. But what I really loved was if you have a Samsung tv it synchronizes using a feature called Q-Symphony that uses your TV speakers to give you a even greater experience that combines and enhances sound through playing sound from your soundbar and TV's speakers at the same time. It gives a new level of acoustic immersion so you can experience content like never before.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Killer Sound.
on October 26, 2026
Posted by: Steve1971
[This review was collected as part of a promotion.] I never believed in Soundbars until I got the 990F. Talk about a fully immersive experience and windows rattling base Wow! And paired with my Samsung 65inch S90F QD OLED tv it was like going to the movies for the first time. It was easy to set up and adjust to my liking and it synchronized well with everything I hooked up to it. Samsung you are the best.
Written by a customer while visiting Samsung US
Customer Rating
5
Sound Bar
on October 26, 2026
Posted by: CaptBobNMB
from South Carolina
[This review was collected as part of a promotion.] I have two of these sound bars. A 2024 and 2025 model. Very little difference between the two. Great sound and they work perfectly in a Samsung environment. I am extremely happy with them plus they make movies so much more enjoyable.
I did have a previous version, I believe a 2023 and it worked for over a year however once it was out of the warranty period it all of a sudden bricked itself and became useless. Samsung would not fix it.
Still enjoy the product.
I did have a previous version, I believe a 2023 and it worked for over a year however once it was out of the warranty period it all of a sudden bricked itself and became useless. Samsung would not fix it.
Still enjoy the product.
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Good until it goes past half volume...
on October 26, 2026
Posted by: JohnP
from Minneapolis
[This review was collected as part of a promotion.] This surround sound does sound pretty good, but when I turn the volume up past half, the mid-range and highs get kind of scratchy and somewhat muffled. Any volume up to half, it sounds really good. I'm just disappointed when it gets scratchy and muffled.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
VERY cool!
on October 26, 2026
Posted by: AndyB71
[This review was collected as part of a promotion.] The easiest, hands down to hook up. As soon as I plugged them in they all synchronized and through the arc port has atmos. If you add it to your samsung home smart things, it will give you all kinds of setting at your finger tips. Sound is very clear. Its seems to come from everywhere and I didn't have to sync it at all. Calibration is super easy with the smartthings.
Written by a customer while visiting Samsung US