Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
596
4 Stars
65
3 Stars
15
2 Stars
4
1 Star
8
95%of customers recommend this product.
(
216 out of
227)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Absolutely Blown Away By The Immersion!
on May 10, 2025
Posted by: Amirnawaz7861
from Corona
[This review was collected as part of a promotion.] This is the Samsung HW-Q990D 11.1.4 Channel Q-Series Soundbar System! From the moment I unboxed it, the whole setup felt premium — sleek design, solid build quality, and a presence that immediately elevated my home theater.
Setup was super simple. Everything connected effortlessly — soundbar, subwoofer, and rear speakers synced in minutes. With my compatible Samsung TV, Q-Symphony kicked in instantly, combining the TV and soundbar audio for a fuller, more immersive experience. It's not flawless, but it absolutely enhances the soundstage and adds to the cinematic feel.
Let’s talk sound quality — it’s genuinely mindblowing. Rich, layered audio fills the room, and the 11.1.4 channel setup delivers immersive surround sound from all angles, including overhead. Whether it’s subtle ambient effects or explosive action, the detail and precision are stunning. The wireless sub hits deep without distortion, and the rear speakers bring true 3D immersion.
Dolby Atmos content shines on this system — you can literally feel the sound moving around you. Watching movies has become a whole new experience. The dialogue enhancement feature is especially impressive. In scenes heavy with effects or music, dialogue still cuts through clearly without reducing the impact of the action. It’s a subtle but game-changing improvement that keeps you locked into every word, even during chaotic moments.
Music and games also sound incredible, with rich mids, crisp highs, and a powerful but controlled low end. Everything sounds full and natural.
In short, this system doesn’t just play sound — it creates an experience. It’s high-end, easy to set up, packed with smart features, and sounds phenomenal. If you’re serious about your home entertainment, I highly recommend the Samsung HW-Q990D.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Big Sound in a Beautiful Package
on May 9, 2025
Posted by: MWagner1215
[This review was collected as part of a promotion.] This isn't my first Samsung Dolby Atmos soundbar, but this is by far the best one yet. At first glance, they significantly change the aesthetic. They ditched the cloth cover in favor of a metallic shell, with a very pleasing grid pattern along the length of it. The subwoofer now has two drivers instead of one, and it absolutely pounds the bassline of my favorite Sleep Token songs. If you have a newer Samsung TV, the Q-Symphony feature is something you have to witness to understand. It allows your TV speakers to be incorporated as additional channels, creating an even deeper atmosphere for movies and shows. I absolutely love the improvements Samsung made this year to their flagship soundbar.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Incredible Atmos Surround Sound
on May 9, 2025
Posted by: whitgoss
from Sandy
[This review was collected as part of a promotion.] I recently picked up the Samsung HW-Q990F soundbar with the subwoofer and rear speakers to upgrade our movie setup, and it’s honestly been amazing. Right out of the box, setup was surprisingly easy—everything synced wirelessly in just a few minutes using the SmartThings app.
The first thing we watched was the race scene from Ready Player One, and it seriously blew us away. The Dolby Atmos surround effect was incredible; it felt like the action was happening all around the room. Dialogue is crystal clear, and everything just sounds crisp and detailed, whether it’s movies, TV shows, or even gaming.
My one small gripe is that the soundbar itself is pretty big—way bigger than I was expecting—so make sure you’ve got the space for it. And while the subwoofer sounds good, the bass isn’t quite as punchy or powerful as some other systems I’ve had, even when I crank up the settings.
But honestly, the overall sound quality more than makes up for that. The rear speakers and upward-firing drivers really fill out the room and make it feel like a genuine home theater setup. It’s easily the most immersive audio experience I’ve had at home.
If you’re thinking about stepping up your audio game, especially for movies or gaming, this setup is totally worth it. It’s a bit on the pricey side, but the incredible Atmos surround sound and clarity definitely justify it. I can’t imagine watching movies without it now.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Simply awesome
on May 9, 2025
Posted by: Bobken751
from Saginaw
[This review was collected as part of a promotion.] Unboxing my new Soundbar I could tell this was a quality product. The sleek compact design I appreciate. I was worried setting up my new system would take a while but boy was I wrong. Paired with my 75" Samsung TV installation couldn't have been easier. Simply plug in each of the components and connect to tv using the included hdmi cable. The wireless rear speakers and Subwoofer paired instantly and that was it. I question whether or not I needed to upgrade from my previous Soundbar. I'm so glad I did. The sound is amazing. I didn't know what i was missing. I highly recommend the Samsung Q-Series Soundbar HW-Q990F 11.1.4 ch l Subwoofer + Rear Speaker
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Fantastic Soundbar, Wow sound
on May 8, 2025
Posted by: ToothFairy84
from MIDDLETOWN
[This review was collected as part of a promotion.] This soundbar is amazing 10/10 on every front. It was a great addition to our home entertainment space. The smart features with SmartThings, Wireless connection make setup a breeze and we were enjoying it in under 10 minutes. From Movies to TV shows the sound fills the room and creates a wonderful soundstage. We change between SpaceFit sound and Adaptive sound based on our media. The Game Mode Pro really takes gaming to next level. Our kids love the gaming with this soundbar. The newly designed Subwoofer is a real deal and can trounce sound from much much expensive audio systems.
The design is so clean and gets lot of compliments. Samsung has knocked this one out of the park!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Buy this!!!!
on May 8, 2025
Posted by: yonjon
from Concord
[This review was collected as part of a promotion.] My wife hooked up the sound bar and I had the pleasure of hearing in. The dialogue is so crisp and clear and for such a small subwoofer the bass is nothing to complain about. It is small but it packs a mighty punch. The speakers can get very loud without any distortion and I like that the surround speakers are wireless. Save me the work of running cable through the walls. BT and SmartThings connected quickly. Playing music via BT was seamless and sounds very good. If you are looking for an soundbar this is very much one to consider.
No, I would not recommend this to a friend.
Written by a customer while visiting The Insiders
Customer Rating
5
The sound was magical
on May 7, 2025
Posted by: Madone
[This review was collected as part of a promotion.] It's like I was in a movie theatre but in the comfort of my own home the upward firing speakers from the sound bar gives you a full in deput experience the bass gives you that nice low end rumble the forward firing speakers gives you that clear vocalls i have recommended the Q series to my friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best features of clear dynamic surround sound!
on May 7, 2025
Posted by: BabyRuth
[This review was collected as part of a promotion.] I love my sound bar the most when it's movie time! Feelings of being at an actual theater are astonishing when it comes to the dynamic surround sound. The adventurous excitement as if you are really apart of the game, when your headset is misplaced, is unremarkable to be content.
Value
5
Written by a customer while visiting Samsung US