Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8 out of 5
4.8
(688 Reviews)
Open Ratings Snapshot
Rating breakdown 688 reviews
5 Stars
596
4 Stars
65
3 Stars
15
2 Stars
4
1 Star
8
95%of customers recommend this product. 
(
216 out of 227
)
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Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5 out of 5
5
Powerful Package, Ultimate Value!
on June 5, 2025
Posted by: coolaid62
[This review was collected as part of a promotion.] The Q990F builds upon the the already successful Q series of premium soundbars.
This model (although a smaller footprint sub) packs a punch. Wonderful sound separation and powerful bass from a smaller design. It will transform your viewing and listening experience. Nearly perfect in all ways.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound bar sound system
on June 4, 2025
Posted by: Tvguyaz
[This review was collected as part of a promotion.] Great sound!!!!!!!!!!!¡!!!!!!!!!!!!!¡!!!!!¡
Crystal clear sound
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best sound system to date in our house.
on June 2, 2025
Posted by: Geofry
[This review was collected as part of a promotion.] We purchased this surround system when we recently purchased a new Samsung 75" QLED. All we had to do is hear this surround system and we were sold. The different ways the sound comes out of all the speakers is amazing to our ears. This Samsung surround system along with our new Samsung TV truly made our living room into a real movie theater.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great soundbar - Samsung HW-Q990F
on May 30, 2025
Posted by: NiteOwlDMP
from NORTH EASTON
[This review was collected as part of a promotion.] My husband upgraded the soundbar in our sports bar basement. We had the Samsung HW-Q990C, and my husband wanted that for his home office. So the switch was made.
My husband set it up in less than 15 minutes, and we sat down to test the soundbar. We listened to several movie clips and some sports. To be honest, I thought the Q990C was excellent, and really didn't feel the need to switch. But after our test, I', glad we did.
The biggest reason to me is the size of the bass cube. It really changes the aesthetics of the look. The cube is much smaller than the original, but it's built solid. Looks clean, and it blends in better with its surroundings, in comparison to standing out more. Actually, the small size makes it appear more impressive. I like that. I actually expected less bass, but I was wrong. I, like my husband, don't like boomy bass, we like it tight. The Q990F's bass sounds noticeably tighter to me.
I absolutely recommend the Samsung HW-Q990F.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
very clear when watching TV
on May 30, 2025
Posted by: BooBoo
[This review was collected as part of a promotion.] I use it for basically everything from gaming to movies
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional home theater experience.
on May 25, 2025
Posted by: PepperPablo
[This review was collected as part of a promotion.] This system delivers truly immersive sound with its 11.1.4 channels, including four up-firing drivers for convincing Dolby Atmos and DTS:X overhead effects. Dialogue is crystal clear via Active Voice Amplifier Pro, and the wireless subwoofer provides powerful, tight bass.
Setup is clean thanks to Wireless Dolby Atmos. Features like Q-Symphony (with compatible Samsung TVs) and SpaceFit Sound Pro intelligently optimize audio for your room. With built-in voice assistants and streaming support, it's a smart and powerful audio solution.
While minor, any small quibbles are overshadowed by its stellar performance. For premium sound and convenience, the Q990F/D sets a new standard.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the change
on May 24, 2025
Posted by: Daniel
[This review was collected as part of a promotion.] I decide to upgrade my sound system and I am happy with my investment since I can obviously feel the UPGRADE. I receive a lot of positive reviews from my guests and they are interested to know about my products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watching Love stories You can feel the Emotion!
on May 24, 2025
Posted by: BigGuy
[This review was collected as part of a promotion.] From action to love stories you can feel the emotions of the entire scene. I love it even more because of the full spectrum of sound when gaming! Even better when it is a 🎁
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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