Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8 out of 5
4.8
(688 Reviews)
Open Ratings Snapshot
Rating breakdown 688 reviews
5 Stars
596
4 Stars
65
3 Stars
15
2 Stars
4
1 Star
8
95%of customers recommend this product. 
(
216 out of 227
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5 out of 5
5
Great wonderful!!!
on August 15, 2025
Posted by: Lovebox
[This review was collected as part of a promotion.] Amazing just perfect for everyone? Yes it was amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clear and loud
on August 15, 2025
Posted by: Fitseveryone
[This review was collected as part of a promotion.] My tv speaker is clear and goes very loud. I'm glad I purchase samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung always delivers
on August 14, 2025
Posted by: Eman4900
[This review was collected as part of a promotion.] Delivers everything you'd expect. Great bass and audio is always super clear
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than a home theatre
on August 14, 2025
Posted by: lukezzz
[This review was collected as part of a promotion.] The surround sound features on this soundbar are actually unreal. For anyone living in an apartment, this is easily the best purchase over a complicated home theatre setup. Not to mention the value is probably at least 3 times better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound amazing
on August 11, 2025
Posted by: Mrgreen
[This review was collected as part of a promotion.] Sounds amazing with that crisp clear sound and amazing base
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sounds
on August 9, 2025
Posted by: Foodofluv
[This review was collected as part of a promotion.] We purchased the sound bar a few months back and it has been nothing but satisfaction. We love watching movie from this sound bar.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
What a great product. It'll bring your family joy.
on August 9, 2025
Posted by: Redzilla25
[This review was collected as part of a promotion.] This is one of the most compatible devices I've ever owned. The sound quality is amazing and the family loves it. My son is a gamer, is perfect and he is enjoying the ear buds that are wireless, so the rest of us can hear other things when it's his gaming time. We also enjoy any sport while watching our 72in on game days, the sound is sharp and there has never been any static. I rate this as close to perfect as could be. Thank you, From, Happy Consumer
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic upgrade from my previous 5.1.4
on August 7, 2025
Posted by: Sgray1977
[This review was collected as part of a promotion.] I've been looking at upgrading to a Q series for a while and finally was able to pull the trigger. My viewing area is 16x16 and this soundbar fills the space with such unbelievable sound. The wide, height and rears do a tremendous job of really enveloping you in total immersion.
I wish there were a few more settings in the smart things app to configure but overall the app is great. I use the Q990 in conjunction with the Samsung 75 inch TV and the Q symphony feature fills out the sound even more. I extensively tested it with and without and can say that as long as you have a good enough speaker in the TV it makes a very positive difference.
Overall very happy with this upgrade and I don't think I could ever go back. Couple this with a bluray player or Fandango for high quality streams in Atmos and you're in for a treat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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