Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8 out of 5
4.8
(688 Reviews)
Open Ratings Snapshot
Rating breakdown 688 reviews
5 Stars
596
4 Stars
65
3 Stars
15
2 Stars
4
1 Star
8
95%of customers recommend this product. 
(
216 out of 227
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5 out of 5
5
Excellent Soundbar for Home Spaces
on August 20, 2025
Posted by: Rulernico
[This review was collected as part of a promotion.] This soundbar effective replaces larger stereo systems with receivers. There is outstanding sound for my space, and I would recommend it for living rooms, bedrooms and basement entertainment areas.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Produces outstanding sound.
on August 20, 2025
Posted by: Birdseye
[This review was collected as part of a promotion.] I use the soundbar with a Samsung Q series TV. When used in Q-Symphony mode the sound fills the room. The one problem I have is the TV and Soundbar continually loses the Wi-Fi connection.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superb sound quality
on August 20, 2025
Posted by: Frick08
[This review was collected as part of a promotion.] The surround sound quality, especially with ATMOS, is fantastic. I had the Sonos but am liking this set up more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible Sound
on August 20, 2025
Posted by: MikeSamsung
[This review was collected as part of a promotion.] After months of research I pulled the trigger on this sound bar and sub. I recently purchased a QN85 Samsung TV and I wasn't sure if I wanted just the bar but am glad I went this route. The setup was simple and seamless and the sound is crisp and powerful. We've been watching movies with the kids and with the sub, it's like being in a movie theater without hurting your ears. You can really feel the bass and with all of the speakers it feels like you're in the movie. Fantastic purchase and another great Samsung product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the surround!
on August 20, 2025
Posted by: Alexwin26
[This review was collected as part of a promotion.] I am using the soundbar for movies and gaming and I am loving it so much!!! It has a great bass audio sync and the surrounds work very well, very inmersive!! I would totally recommend this product to anyone interested in sound quality and sahrpness!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Spirit
on August 19, 2025
Posted by: danibaybee
[This review was collected as part of a promotion.] I need a sound device to go with my new television
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best sound bar created
on August 16, 2025
Posted by: Jajaja
[This review was collected as part of a promotion.] This made me start watching TV again the sound quality is incredible
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Some of the best sound at the price point
on August 16, 2025
Posted by: Sicuro
[This review was collected as part of a promotion.] Use mostly for tv movies and sometimes games. No weird vizzing or popping, was pretty easy to connect and setup. Everything sounds amazing.
Works great with Q Symphony with a samsung OLED.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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