Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
596
4 Stars
65
3 Stars
15
2 Stars
4
1 Star
8
95%of customers recommend this product.
(
216 out of
227)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
4
Love it!!!!!
on September 30, 2025
Posted by: Msyells
[This review was collected as part of a promotion.] Love thus product! Definitely will enjoy!!! Definitely surpasses
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This speaker system is incredible!
on September 29, 2025
Posted by: Jenluvsyou
[This review was collected as part of a promotion.] For just your great audio pleasure this system is awesome especially from this brand. I trust like no other. Surround sound and base is like theater fun! Samsung is an awesome brand. I would have want to have any other way. Our family owns over 20 products of Samsung at least! Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance & EZ set up.
on September 26, 2025
Posted by: Soundsawesome
[This review was collected as part of a promotion.] This system was so easy to install & set up and the sound is great. The integration with the Samsung S95D TV is excellent. I specifically picked this system for its use of Bluetooth and no speaker wires used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is simply amazing!!!
on September 22, 2025
Posted by: Great1
[This review was collected as part of a promotion.] I set-up the system, which was very easy to do and the sound is simply amazing!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Audio Companion for My LG G5 OLED
on September 22, 2025
Posted by: Sam2Sung
[This review was collected as part of a promotion.] Rating: 5/5 Stars
This Q Series 11.1.4ch soundbar system (likely the HW-Q990F) is the final piece of the puzzle for my home theater setup. I bought it specifically to pair with my new LG G5 OLED TV, and the result is a truly world-class audiovisual experience. While the G5's picture quality is stunning, the built-in audio is, as expected, no match for this behemoth of a sound system.
This Q Series 11.1.4ch soundbar system (likely the HW-Q990F) is the final piece of the puzzle for my home theater setup. I bought it specifically to pair with my new LG G5 OLED TV, and the result is a truly world-class audiovisual experience. While the G5's picture quality is stunning, the built-in audio is, as expected, no match for this behemoth of a sound system.
Immersive Audio for a Premium TV:
The pairing with the LG G5, connected via HDMI eARC, was seamless. While I miss out on Samsung's proprietary Q-Symphony, the soundbar’s native Dolby Atmos performance is so phenomenal it makes up for it. The sheer number of channels, especially the up-firing and side-firing drivers in the bar and rear satellites, creates a complete, cohesive 3D sound bubble. Watching action movies is a transformative experience—helicopters genuinely sound like they are flying overhead, and rain seems to fall from the ceiling. The spacious soundstage perfectly complements the G5's massive, punchy OLED picture.
The pairing with the LG G5, connected via HDMI eARC, was seamless. While I miss out on Samsung's proprietary Q-Symphony, the soundbar’s native Dolby Atmos performance is so phenomenal it makes up for it. The sheer number of channels, especially the up-firing and side-firing drivers in the bar and rear satellites, creates a complete, cohesive 3D sound bubble. Watching action movies is a transformative experience—helicopters genuinely sound like they are flying overhead, and rain seems to fall from the ceiling. The spacious soundstage perfectly complements the G5's massive, punchy OLED picture.
The Subwoofer Upgrade is Real:
Past Q-series subs have been good, but the redesigned subwoofer in this 2025 model is fantastic. It’s tight, powerful, and delivers genuinely room-shaking bass without sounding boomy or muddy. Dialogue is consistently clear, even in the most chaotic scenes, thanks to the dedicated center channel and excellent audio processing.
Past Q-series subs have been good, but the redesigned subwoofer in this 2025 model is fantastic. It’s tight, powerful, and delivers genuinely room-shaking bass without sounding boomy or muddy. Dialogue is consistently clear, even in the most chaotic scenes, thanks to the dedicated center channel and excellent audio processing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Soundbar Q990F
on September 21, 2025
Posted by: ToeKneeC
[This review was collected as part of a promotion.] This was an upgrade from another major competitors soundbar. I was blown way even it came alive. The bass is clean yet powerful. The wireless rear speakers are where it’s at. They keep me thinking there’s someone talking behind me. Impressive soundbar. It outperformed my expectations of its capability. Leaving me curious of its full capabilities. Still haven’t opened it wide open as loud as it gets. Haven’t needed to. I 100% recommend this soundbar to anyone who is into home theater. It’s definitely worth the investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great dimensional sound
on September 21, 2025
Posted by: listening2Samsung
[This review was collected as part of a promotion.] The added clarity of dialog helps tremendously. Sounds great and adds some realism to movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down, the BEST SOUND BAR in its class
on September 20, 2025
Posted by: KempoKid821
[This review was collected as part of a promotion.] I already own the Q950A sound bar and it sounds GREAT! I added the Q990F to a different room and this system is INCREDIBLE! I did realize they could improve so dramatically. The new Subwoofer is AMAZING! Although its smaller, the sound vibrates the sitting area. Definitely a theater-like experience!! HIGHLY RECOMMENDED!!
Value
5
Written by a customer while visiting Samsung US