Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
500
4 Stars
52
3 Stars
12
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
162 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Simply Samsung
on March 26, 2026
Posted by: Mista means
from Spokane Washington
[This review was collected as part of a promotion.] I can't express enough how awesome the bass and clarity is. above all else the connectivity is simply amazing and strong to provide an immersion above the rest. Never had a calibration so accurate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound
on March 26, 2026
Posted by: Scary larry
[This review was collected as part of a promotion.] Wonderful product awesome sounds I cant wait to buy more
Written by a customer while visiting Samsung US
Customer Rating
5
Best surround sound
on March 26, 2026
Posted by: Craig
[This review was collected as part of a promotion.] this is down the best surround sound I've ever owned the base is clean and the mid-range and Highs are so clear would definitely recommend this set
Written by a customer while visiting Samsung US
Customer Rating
5
I like it
on March 27, 2026
Posted by: Blindfurey
from Towson, MD
[This review was collected as part of a promotion.] Overall, I'm satisfied with this soundbar. I debated between this one and the previous model, the Q990D for a while. Not disappointed. It sounds great. The bass is really good! The components look good and blend in nicely in my apartment. I did purchase stands for the rear speakers. A wired system is probably a much better value for the money, but having wireless speakers is a convenience worth the extra cost for me. I'm no audiophile, but it sounds great to me when I'm watching movies. Especially horror movies when you hear something behind you in the distance. I used the automatic calibration feature. I live that I very rarely need to use the soundbar controller. My Samsung TV controller can do everything I need daily. I read some reviews of people having bad experiences like with connectivity. I haven't had any issues at all and I've had this thing for almost a year now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is, as advertised! No disappointments!
on March 27, 2026
Posted by: Anthony Gill
[This review was collected as part of a promotion.] After reviewing the HW990F for about five Months, I purchased them, and I've never regretted it. What can I say, everything I bought, was as advertised.
Great job Samsung...
Great job Samsung...
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound system ever
on March 27, 2026
Posted by: Gkkumar
from Anna texas
[This review was collected as part of a promotion.] Have them in my theathre and surprise me every time I hear them.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds great
on March 30, 2026
Posted by: Daddy
from Oregon
[This review was collected as part of a promotion.] I like this product a lot. The sound is very crisp. I like the rumble feeling the bass provides during action sequences. It was really easy to put up; It practically connected itself to the TV. It is easy to adjust each channel separately from the others to get the sounds to mix how I like them. I did wonder for a bit where to locate the rear speakers. I don't know if where I put them is optimal for my room, but it sounds great where I put them. The surround is awesome, more than once I have turned around to see who was there or look for whomever was knocking on the door. 🙂 Also, connecting the speakers to my phone to play music is a cinch. I love this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on March 30, 2026
Posted by: Norberto
from Jacksonville
[This review was collected as part of a promotion.] Perfect sound system—when playing music, I feel like I'm in a nightclub. Highly recommended.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US