Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
500
4 Stars
52
3 Stars
12
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
162 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Perfect
on March 21, 2026
Posted by: Av8ur
from Bend, Oregon
[This review was collected as part of a promotion.] I purchased this sound system as a refurb model. A significant savings. Everything was great with the packaging. It went together easily. I also bought speaker stands for the rear speakers. Getting the settings right to make it all work was a little troublesome. I had to contact support for help. It was an easy adjustment. My bad. The bass sound from the subwoofer is like, wow. Crystal clear sounds when you get the settings correct. Easy connections, once I had the secret from support. The sound, especially with action movies, is fantastic. You feel like the sound is hugging you from all angles.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Im single awmsome sound for ps5 pro and 4k movies
on March 22, 2026
Posted by: Stich74
[This review was collected as part of a promotion.] I love the product the immersion from the PlayStation 5 playing Horizon Dawn Is Awesome you can hear the bugs flying around your head watching Top Gun everything the Dolby Atmos is awesome this is not a AI generated thing it's I the calibration simple easy just connects right away has plenty of Base it's not a base heavy she has a base heavy it has everything you need the clarity is awesome theJust worth the money
Written by a customer while visiting Samsung US
Customer Rating
5
Like being in the theater
on March 22, 2026
Posted by: Chris
from Phoenix
[This review was collected as part of a promotion.] immersive listening and great bass . Of course my neighbors don't appreciate the bass. I'm quite impressed with it overall . it almost feels like I'm in the movie theater .
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thunderous sound and clear voice
on March 22, 2026
Posted by: StangBlue66
[This review was collected as part of a promotion.] Easy to calibrate for the room, crystal clear and a thunderous bass. This surround sound is a great addition to any tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Total package
on March 24, 2026
Posted by: Mombosuthu
from Atlanta GA
[This review was collected as part of a promotion.] This is the total package. Great bass, nice surround sound and immersion. Nice spatial separation. Great connectivity and app management. Voices are clear! Best value for money. Get the rear speaker stands to make sure they are well placed. It makes a great difference.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Speaker
on March 24, 2026
Posted by: dyodyo03
[This review was collected as part of a promotion.] Exceeded my expectations! Great build quality and even better sound.
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound ever
on March 25, 2026
Posted by: snowsparks
from Westfield, Wisconsin
[This review was collected as part of a promotion.] The sound is just amazing. Never heard anything sound so good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top Notch
on March 25, 2026
Posted by: Ganesh
from Virginia
[This review was collected as part of a promotion.] The bass is real good for such a small and unique design where it can fit any where and gives a strong bass and working it with samsung tv gives an extra benefit of Q-symphony which gives extra experience in immersive surround sound and the clarity of sound is top notch and at high volumes also it never had noise. Calibration was made very easy in handful steps and connectivity is wide range with Bluetooth, Wifi, HDMI, Optical, Airplay and even NFC.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US