Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
500
4 Stars
52
3 Stars
12
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
162 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Next Level 3D Sound
on March 20, 2026
Posted by: Tayo Kings
from Wenatchee Washington
[This review was collected as part of a promotion.] The sound is so immersive, feels like I'm wrapped around by the sound and feel it in my soul. Every byte of sound is a statement in excellence and legacy. This is 3D sound with vibe and class
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
cant wait for next year's model
on March 20, 2026
Posted by: lefty
from san diego ca
[This review was collected as part of a promotion.] lets start by telling the truth . the rear speakers are monsterthey jammed like 3 speakers into one box. the sound bar its selfs has too many to count . this guy is heavy . one thing I didn't like its big that it wont fit between the support legs of a 65" tv. the sub has dual 8" . so let me tell you when these speakers are placed in thr right spot they will play tricks on you. I've had heard water drop and it sounded like I was actun the movie . one way to fully understand what im saying is to watch a movie you saw before and you will see what little details you didnt hear the first time. the speakers all of them are truly wireless as they only need to be plugged in . the sound bar doesn't need a hdmi cable it all can be connected thru wifi and you can use your phone as a remote. but a fair warning you have to use legit hdmi cables otherwise your wasting you money on this sound bar. if you have a Samsung tv that 2025 or newer the sound bar syncs with those speakers as well. dont look at the proce just buy it you won't be disappointed
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well worth the money.
on March 20, 2026
Posted by: lovinthepurchase
from Watertown, WI
[This review was collected as part of a promotion.] One of the first things we noticed about the sound is how clear it is no matter how much volume is used. A system we had in the past my wife said she had a hard time understanding the words because of the bass. Not with this one. No matter how much bass there is, it's still very clear. It also takes care of calibrating the levels between all the speakers automatically, so connectivity of the system was a breeze. When you're watching a movie or listening to music, you feel completely immersed in the sound. It absolutely blows you away. It's powerful yet crystal clear! It's like being at a concert. It's like being at a movie theater.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Soundbar!
on March 20, 2026
Posted by: Clay
[This review was collected as part of a promotion.] This is the best soundbar! Super easy to set up and calibrate! Great bass on music and movies, dialog is crystal clear and the surround modes are fabulous! I couldn't be happier!
Written by a customer while visiting Samsung US
Customer Rating
5
Review
on March 20, 2026
Posted by: Wolf197947
[This review was collected as part of a promotion.] They sound amazing the sound is crisp and clear u would think u at the movies
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sounds great very clear
on March 20, 2026
Posted by: Gold finger
from Rocky Mount NC
[This review was collected as part of a promotion.] Clarity calibration connectivity sound very good setup very easy Bass fields the room Immersion from all the speakers
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great bass
on March 20, 2026
Posted by: Evosoul
[This review was collected as part of a promotion.] One of the most amazing systems I’ve ever used Great bass and clarity. Calibration and connectivity super easy the immersion is just what I was looking for.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best home setup ever to actually enjoy movies
on March 20, 2026
Posted by: Shams
[This review was collected as part of a promotion.] When you pair this with a Samsung TV with Q-Symphony, OMG, the quality is unmatched.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US