Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
500
4 Stars
52
3 Stars
12
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
162 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Amazing sound
on March 17, 2026
Posted by: Marion
from AZ
[This review was collected as part of a promotion.] The system is great. Sounds amazing and was easy to set up
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on March 17, 2026
Posted by: BeeShopper
from California
[This review was collected as part of a promotion.] Nice bass and clarity.
Has a very nice connectivity options with immersive sound.
Has a very nice connectivity options with immersive sound.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great surround sound!
on March 17, 2026
Posted by: Pepper
from San Antonio, TX
[This review was collected as part of a promotion.] Everytime we are watching a movie we have found ourselves looking behind us feeling like there is someone or something beh due to the surround sound feeling realistic.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very immersive and clear quality sound
on March 18, 2026
Posted by: Hubpakerxx
from Hoffman Estates, Illinois
[This review was collected as part of a promotion.] I really like the clear and imersive sound. Bass is clean and not overwhelming. Very easy to calibrate and fast connectivity. I haven't have any problems since I bought it in October.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fills the room with beautiful sound.
on March 18, 2026
Posted by: Duke3712
[This review was collected as part of a promotion.] The system puts out very immersive sound. Wish the base was a little deeper on some things but besides that it is a very nice system.
Written by a customer while visiting Samsung US
Customer Rating
5
Glorious
on March 18, 2026
Posted by: Socdude77
from Davidson, NC
[This review was collected as part of a promotion.] This unit sounds amazing and has excellent range. The bass is deep and punchy and the rear speakers are very clear. Easy to setup and connect to our Samsung TV. This truly immerses us into the content we watch. The unit is calibrated perfectly right out of the box.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality Soundsystem
on March 18, 2026
Posted by: JamesTN865
from Knoxville TN
[This review was collected as part of a promotion.] I had been underwhelmed with my last soundbar, so I purchased the Q990 hopefully. I was not disappointed. The sound quality and custom tuning options were just what I was looking for. My music and movies are just awesome now. The immersion is very good, but your room dimensions and speaker placement options are a big factor. My placement had limited options, but still works well enough to put me in the middle of the sound field. The speakers eq and output levels are easily managed through the smartthings app.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv amazing
on March 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Melody sound amazing quality sound and a small package it a great product ill buy it again
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US