Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
596
4 Stars
65
3 Stars
15
2 Stars
4
1 Star
8
95%of customers recommend this product.
(
216 out of
227)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Sound system
on October 20, 2025
Posted by: Jim12805
[This review was collected as part of a promotion.] Sound bar, sub woofer and two rear speaker creates the ultimate surround sound experience that adjust to any room size.
It has spatial sound where you hear it but it sound like it is coming from above or behind you (such as an airplane flying up from behind you ) If you close you eyes you can hear the sounds moving around you. Overall they are a great match to the Samsung tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on October 20, 2025
Posted by: stpimen
[This review was collected as part of a promotion.] This soundbar looks fantastic — sleek, modern, and fits perfectly with any setup. The sound quality is excellent with clear highs and mids, and the bass is strong and rich (though it won’t quite shake the room). The rear speakers are impressively crisp and really add to the surround experience. Overall, it’s a great system for movies and music, with premium sound and design — just don’t expect earth-shaking bass.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Sound, Doesn't Replace a Good Audio Syst
on October 20, 2025
Posted by: Fafhrd44
[This review was collected as part of a promotion.] Although we have an excellent audio system in our TV viewing room, it sometimes mutes itself while we're watching programming. We bought the 990F sound bar system to make watching TV a simpler experience. The sound quality is surprisingly good, and we don't really miss the audio system. However, I would not say this is equal to our audio system. I'm very happy with the purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Soundbar
on October 20, 2025
Posted by: Robert
[This review was collected as part of a promotion.] Soundbar has great sound makes my Samsung TV sound awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Sound
on October 20, 2025
Posted by: MtnMan
[This review was collected as part of a promotion.] I have owned 3 of the Q-series soundbar surround sound systems over the last 5 years, and all of them have been incredible. This newest version has a smoother bass tone and slightly better surround sound acoustics than previous versions. My last version had a cloth outer cover that initially looked great, but collected dust, and the display screen was on the top of the speaker making it impossible to see. I'm glad this newest version has done away with both of those past issues and reverted back to a hard surface and front-facing screen. This newest design is simple, cleanable, and incredibly functional in design. I am extremely happy with the look and the sound!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great power for a sound bar.
on October 20, 2025
Posted by: tampametal
[This review was collected as part of a promotion.] Had a 900d that was effected by firmware bug and upgraded to the 900f. Sounds as good as some high end receivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge and huge sound
on October 20, 2025
Posted by: Jimbo1andonly
[This review was collected as part of a promotion.] It is much larger that anticipation. I would say this is reasonable price for what you get. I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every note, Every whisper, Every roar rediscovered
on October 20, 2025
Posted by: NavyVetgsm
[This review was collected as part of a promotion.] When I first heard the Samsung Q Series 11.1.4ch Soundbar in action, I wasn’t just listening I was feeling. The walls didn’t shake from bass alone; the entire room seemed to awaken. It wasn’t noise; it was cinema. It was storytelling, reborn through sound. As someone who’s always been passionate about movies, music, and gaming, I’ve spent years chasing that “perfect” sound the kind that doesn’t just fill the room but fills you. Until now, something was always missing. Flat mids, shallow dialogue, uneven bass every setup I tried left me tweaking settings and lowering expectations. But the Q Series 11.1.4ch changed that completely. From the first note, it was clear: this wasn’t just another soundbar. It was a full-scale theater system, reinvented for real homes and real people.
Value
5
Written by a customer while visiting Samsung US