Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
596
4 Stars
65
3 Stars
15
2 Stars
4
1 Star
8
95%of customers recommend this product.
(
216 out of
227)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Best sound system in the market
on October 28, 2025
Posted by: Love2rock
[This review was collected as part of a promotion.] best sound system in the market great sound stage no issues easy to set up if you have a Samsung TV but it works with everything else you need to have certain finesse with other systems you have to know what you're doing. Love the sound system great sound stage .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound and Immersion
on October 27, 2025
Posted by: CC2137
[This review was collected as part of a promotion.] Amazing Sound and Immersion!
This 11.1.4-channel soundbar system completely transformed my home theater experience. The setup was super easy, and the wireless rear speakers and subwoofer connected flawlessly. The sound is incredibly immersive — crisp dialogue, powerful yet balanced bass, and realistic surround and height effects that make movies and games come alive. Music sounds rich and detailed too. It’s sleek, powerful, and worth every penny — easily one of the best all-in-one surround systems I’ve ever owned.
This 11.1.4-channel soundbar system completely transformed my home theater experience. The setup was super easy, and the wireless rear speakers and subwoofer connected flawlessly. The sound is incredibly immersive — crisp dialogue, powerful yet balanced bass, and realistic surround and height effects that make movies and games come alive. Music sounds rich and detailed too. It’s sleek, powerful, and worth every penny — easily one of the best all-in-one surround systems I’ve ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bring da BOOM!
on October 27, 2025
Posted by: Boooooommmmssss
[This review was collected as part of a promotion.] Great sound, even better quality, perfect compliment to the theatrical home set up.The sound is second to none. After hearing a few other sound systems, decided to give Samsung a try. Boy oh boy, absolutely zero regrets with that decision.
Overall this system is top notch and will blow your socks far away.
Overall this system is top notch and will blow your socks far away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound after some initial issues
on October 26, 2025
Posted by: Olyduck
[This review was collected as part of a promotion.] I have this soundbar set with Q Symphony, which integrates with sound from the tv’s speakers. The sound is wonderful and the real bonus is that I can use the soundbar at lower volume levels and still clearly hear dialogue . Initially, I had some issues with the sound spontaneously muting, but those seem to have gone away.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Immersion through sound
on October 26, 2025
Posted by: NewSamsungScootin
[This review was collected as part of a promotion.] An experience that you wanted, and one that far exceeds it. This is a perfect set up providing the bass I needed and the clear crisp audio for dialogue that other systems have failed in. Overall I am beyond haloy with this selection and am considering another setup for my main living room.
Low key just becoming a Samsung house overnight hahaha.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a good product
on October 25, 2025
Posted by: ILoveSamsungAudio
[This review was collected as part of a promotion.] The sound quality is amazing! I love every bit of this. I would reccomend to a friend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big Sound All Around
on October 25, 2025
Posted by: Casrya
[This review was collected as part of a promotion.] I was hesitant on getting this as i've always had a bose soundbar system, but the 1st day I set it up I was amazed with the bass and the sound quality. Pairing it with my Samsung t v just made things even better. Extremely happy with my upgrade!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality
on October 24, 2025
Posted by: MikeyB
[This review was collected as part of a promotion.] Clear pure sound and great power is a must what is ur best product
Value
5
Written by a customer while visiting Samsung US