Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
500
4 Stars
52
3 Stars
12
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
162 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Good, not great
on March 7, 2026
Posted by: Av8ur
[This review was collected as part of a promotion.] I'm happy, not ecstatic. Guess I was figuring it was going to be noticebly great. Its just good. I do have a little problem with the wifi connection constantly dropping, but I'm using the Bluetooth connection and it's ok.
Written by a customer while visiting Samsung US
Customer Rating
5
Great product and Sound.
on March 7, 2026
Posted by: Alex
[This review was collected as part of a promotion.] Great overall sound. I Have owned the sound bar for a year now with NO issues, easy to set up and integrates well with my TV and other systems. The Bluetooth functions are crystal clear as well. App is easy-to-use to control all settings.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound
on March 7, 2026
Posted by: Zander
from Winnipeg
[This review was collected as part of a promotion.] great product very very loud very good quality highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like it
on March 7, 2026
Posted by: Tkflop
[This review was collected as part of a promotion.] It was a great product really enjoyed it and my family like it
Written by a customer while visiting Samsung US
Customer Rating
5
The amazing sound
on March 7, 2026
Posted by: Brian
from Tucson AZ
[This review was collected as part of a promotion.] The sounds of these speakers subwoofer, is so clear, had such amazing bass, such an amazing dynamic sound of any speaker system
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Sound System
on March 7, 2026
Posted by: Karasu
from HOLLAND, MI
[This review was collected as part of a promotion.] All good overall. Great bass and sound clarity. Its audio quality is exceptional, providing an immersive and clear listening experience. Ease of use and integration with other devices have exceeded my expectations. I appreciate the attention to detail in its design and functionality.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent clarity!
on March 7, 2026
Posted by: Gary
from Iowa
[This review was collected as part of a promotion.] Being an older couple our hearing is not what it used to be. So, when we decided to upgrade our bedroom TV and soundbar system we researched which brand specifically highlighted that dialogue and clarity were listed as high points of the sound system. The HW-Q990F was our choice!
We have enjoyed it now for a couple of weeks and are very much enjoying our decision.
We have enjoyed it now for a couple of weeks and are very much enjoying our decision.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My future Soundbar
on March 7, 2026
Posted by: Lovethissetup
from Denver Colorado
Space calibration is cool AI bass speakers and lots of front and rear speakers expanding from original set up total surround sound experience that comes from all angles I want this Soundbar
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US