Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(400 Reviews)
Rating breakdown 400 reviews
5 Stars
357
4 Stars
32
3 Stars
7
2 Stars
1
1 Star
3
96%of customers recommend this product.
(
65 out of
68)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Excellent sound, easy setup!
on November 8, 2025
Posted by: AudioEnthusiast
[This review was collected as part of a promotion.] Great addition to my living room. Full sound and enough power and punch to feel the music!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This system is awesome.
on November 9, 2025
Posted by: Bonners
[This review was collected as part of a promotion.] This system has great quality sound. When your in your ho.e watching a movie it gives you a real theatrical experience and great quality of sound. Samsung did a real good job on this system..I replaced it in my business and have gotten. Lots of complaints. I recommend this set to everyone who enjoys great quality sound and a good system for the money spent..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hook it up right and it's the perfect system!
on December 8, 2025
Posted by: Pyrlove
from Texas
Our Harmon Kardon finally bit the dust so we were in the market for a new soundbar. Surround really hadn't cross my mind, all I knew is I did not like the Bose soundbar. We went to a local big box retailer to listen to the ones on my list Samsung, JBL, Klipsch, and Onkyo. Sono's was on the list but was a bit more than I wanted to spend so we didn't bother with it. It's kind of hard to get the real experience in such an open space. But I was looking for one particular thing when shopping, richness. A lot of these soundbars are just dry. We decided on the Q990F. There is not one ounce of disappointment, I read a few reviews saying the bass was lacking. It's obvious you haven't played around with the settings. I had that thing sounding like I was at a rap concert in the first 5 minutes it was hooked up. My hubby was outside and came in to tell me to turn the bass down and it wasn't even cranked. My suggestion is open it up on Smart Things and play around with the settings. Next is your placement. That can have a huge part in it as well. Ours is basically in a cubbyhole. It acts like a box which amplifies the bass. So yes, this thing thumps if you know what you're doing. The speakers and sub are more than sufficient. The configuration was easy to go through.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great audio upgrade, rich and clear sound
on December 13, 2025
Posted by: PrasadM
[This review was collected as part of a promotion.] I’m really satisfied with the Samsung Q Series soundbar. The audio quality is rich and immersive, vocals are clear, and bass is well-balanced without being overpowering. Setup was easy and it pairs perfectly with my Samsung TV. Definitely recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Soundbar Ups your entertainment
on December 31, 2025
Posted by: HarshaSamsungFanboy
[This review was collected as part of a promotion.] This Samsung soundbar is a fantastic one and upgrades your Entertainment system to the next level. With Samsung 85" TV, this soundbar complements awesome and provides real Theater like experience. The Symphony connect makes the overall setup and function seamless. Enjoying every music and tone, and this system will blow your mind experiencing the best soundar output in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect replacement
on January 5, 2026
Posted by: None
This soundbar relaced a old bose lifestyle sound system. The difference is night and day.
Written by a customer while visiting Samsung US
Customer Rating
4
Good soundbar
on February 20, 2026
Posted by: Kannan
from Mission Viejo, CA
Easy to set up with solid sound quality.
I do wish the Google integration were more reliable—asking Google Assistant to play Spotify on the soundbar works inconsistently at best.
A dedicated remote button for private rear sound would have been a welcome addition.
While adjusting settings in the app is effortless, doing the same with the remote—deciphering prompts from a scrolling LED display—feels like a throwback to 20 years ago.
I do wish the Google integration were more reliable—asking Google Assistant to play Spotify on the soundbar works inconsistently at best.
A dedicated remote button for private rear sound would have been a welcome addition.
While adjusting settings in the app is effortless, doing the same with the remote—deciphering prompts from a scrolling LED display—feels like a throwback to 20 years ago.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love to have 1 so I would no
on July 7, 2025
Posted by: WildRoseNadeau
[This review was collected as part of a promotion.] We use it for games music and videos a d everyday dude
Value
5
Written by a customer while visiting Samsung US