Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
500
4 Stars
52
3 Stars
12
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
162 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Bold subwoofer
on December 1, 2025
Posted by: MadViking1776
[This review was collected as part of a promotion.] I was on the fence to upgrade my home audio.. after feeling like my subwoofer was bothering enough for my living room I started to do some homework on upgrading. When searching I was specific about the upgrading the subwoofer. I kept seeing this option pop up and the price kept my at bay for awhile. I am a huge samsung fan though so I kept my eye on it for about 3 or 4 months it eventually went on sale and I went for it. Since getting I bought some stands for the rear speakers. The subwoofer is amazing. I have turned into a huge movie fan. I have ordered a bunch I feel like will put the sound unit to the test and it has performed. Great option especially for bass fans. Music sounds great too!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big Upgrade From My Previous Soundbar
on December 2, 2025
Posted by: Yeasin
[This review was collected as part of a promotion.] I upgraded from the HW-Q990B and the difference is immediately noticeable. The soundstage is wider, dialogue is clearer, and the surround effects feel more precise. The bass from the subwoofer is deep without overwhelming the room, and the rear speakers add a real cinematic feel.
Setup was simple, and the system integrates smoothly with my TV. What I appreciate most is how balanced everything sounds, whether I’m watching movies or listening to music. It delivers a true home-theater experience and feels like a meaningful step up from my previous model.
Overall, I’m very satisfied and impressed with the performance.
If you want, I can make it even shorter, more detailed, or more emotional — just tell me your style.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest soundbar
on December 2, 2025
Posted by: Jason G M
from Spain
This soundbar has exceeded my expectations in sound quality and surround effect, its very customisable and high tech, very well build, worth every $€£.
Surround speakers are very good.
Setup is very easy.
Surround speakers are very good.
Setup is very easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has amazing quality
on December 3, 2025
Posted by: Beastmode
[This review was collected as part of a promotion.] This product has amazing quality with extremely crisp powerful sound. Definitely gives on the field sound for games and high end powerful movie quality sound. You will not be disappointed by any means.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best product
on December 3, 2025
Posted by: LovesoundbarBest
[This review was collected as part of a promotion.] The best Samsung audio device already with an immersive soundbar, It's a flagship option for surround sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the cutting edge technology
on December 3, 2025
Posted by: Techie
[This review was collected as part of a promotion.] I have surround sound system from Sony including the soundbar, subwoofer and rear speakers. But after looking at Samsung Q990F sound effect I will say that Samsung is ready to challenge Sony speakers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sounds
on December 4, 2025
Posted by: Mariomm2
[This review was collected as part of a promotion.] It's another great sounding product yall made and thanks to Galaxy AI I was able to connect it all easy. Thanks again. Edit: I can't post picture it keeps resetting review saying Access forbidden code 403
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound- Good enough for a small or big room
on December 5, 2025
Posted by: Music4fun
[This review was collected as part of a promotion.] This unit replaced Sony 2.1 in our family room and the impact was immediate, the sound was amazing just like the description in the manual. It bounces of the walls and the ceiling feels the music and the ba ground effects are coming from all sides. It is really a pleasure to watch action movies, feels like one is almost a theater. The system is very easy to operate and the only issue is the price which is a little bit on the high side, however, if one can afford this is a great find.
Value
5
Written by a customer while visiting Samsung US