Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8 out of 5
4.8
(400 Reviews)
Open Ratings Snapshot
Rating breakdown 400 reviews
5 Stars
357
4 Stars
32
3 Stars
7
2 Stars
1
1 Star
3
96%of customers recommend this product. 
(
65 out of 68
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5 out of 5
5
The product has amazing quality
on December 3, 2025
Posted by: Beastmode
[This review was collected as part of a promotion.] This product has amazing quality with extremely crisp powerful sound. Definitely gives on the field sound for games and high end powerful movie quality sound. You will not be disappointed by any means.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best product
on December 3, 2025
Posted by: LovesoundbarBest
[This review was collected as part of a promotion.] The best Samsung audio device already with an immersive soundbar, It's a flagship option for surround sound
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the cutting edge technology
on December 3, 2025
Posted by: Techie
[This review was collected as part of a promotion.] I have surround sound system from Sony including the soundbar, subwoofer and rear speakers. But after looking at Samsung Q990F sound effect I will say that Samsung is ready to challenge Sony speakers.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome sounds
on December 4, 2025
Posted by: Mariomm2
[This review was collected as part of a promotion.] It's another great sounding product yall made and thanks to Galaxy AI I was able to connect it all easy. Thanks again. Edit: I can't post picture it keeps resetting review saying Access forbidden code 403
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely insane sound
on December 5, 2025
Posted by: Rand36
[This review was collected as part of a promotion.] This system has amazing sound, great bass, and could not have connected any easier. I upgraded from a Sonos system that was a pain to connect, so I was pleasantly surprised when SmartThings found it within seconds. Could not be happier with the look and sound of this system.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Sound- Good enough for a small or big room
on December 5, 2025
Posted by: Music4fun
[This review was collected as part of a promotion.] This unit replaced Sony 2.1 in our family room and the impact was immediate, the sound was amazing just like the description in the manual. It bounces of the walls and the ceiling feels the music and the ba ground effects are coming from all sides. It is really a pleasure to watch action movies, feels like one is almost a theater. The system is very easy to operate and the only issue is the price which is a little bit on the high side, however, if one can afford this is a great find.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy setup, Great sound!!
on December 5, 2025
Posted by: malan68
[This review was collected as part of a promotion.] The Q990F soundbar was the easiest piece of sound equipment that I have ever set up. Basically plug and play. You could use the remote or Smart things app to set up the soundbar, rear speakers and sub woofer. Then adjustments of the speakers were just as easy as the setup.
I have to say the surround sound was better than the 7.2 wired system I previously used. I would definitely recommend this soundbar.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great, better than my Lg
on December 5, 2025
Posted by: Sounds
[This review was collected as part of a promotion.] This is much better than the sound system that I got with my lg g5 tv.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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