Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(400 Reviews)
Rating breakdown 400 reviews
5 Stars
357
4 Stars
32
3 Stars
7
2 Stars
1
1 Star
3
96%of customers recommend this product.
(
65 out of
68)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
4
Great match for Samsung 77 inch OLED
on November 14, 2025
Posted by: LuvinmySamsung
[This review was collected as part of a promotion.] This Q series unit is a great match for your Q symphony featured TV. This utilizes the sound bar AND your TV speakers for more presence and surround. Fairly easy to set up.
This soundbar can provide decent bass but others that come from the audio, not TV side of the business, probably can deliver more punch. For TV, streaming and gaming this soundbar works great. For people like me that also like to listen to my music and listen somewhat loud, there are better choices like Polk etc.
Overall though, this is the way to go as it matches and works with your TV speakers as well. I give it 4.5 stars.
This soundbar can provide decent bass but others that come from the audio, not TV side of the business, probably can deliver more punch. For TV, streaming and gaming this soundbar works great. For people like me that also like to listen to my music and listen somewhat loud, there are better choices like Polk etc.
Overall though, this is the way to go as it matches and works with your TV speakers as well. I give it 4.5 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Product Ever
on November 15, 2025
Posted by: anneyap2985
[This review was collected as part of a promotion.] For Cinematic Use / Home Theater Enthusiasts: This is an excellent pick. If you watch a lot of movies, play graphically and sonically rich games, or want a near-theater experience without building a full speaker wall, the Q990F delivers one of the most immersive experiences you can get in a soundbar package.
For Music Lovers: It’s very capable. The height channels and surround give a very spacious, rich experience. But if your primary use is just music, there might be other systems (or even dedicated stereo setups) that give more “pure” audio for songs. That said, for casually immersive music listening, it’s more than good enough.
For Budget-Conscious Buyers: If the older Q990D (or other high-quality but cheaper soundbars) is available, it’s worth comparing prices. The subwoofer improvement is meaningful, but not necessarily a “must-have” for everyone — depending on how critical you are about bass quality or how much space you have.
For Music Lovers: It’s very capable. The height channels and surround give a very spacious, rich experience. But if your primary use is just music, there might be other systems (or even dedicated stereo setups) that give more “pure” audio for songs. That said, for casually immersive music listening, it’s more than good enough.
For Budget-Conscious Buyers: If the older Q990D (or other high-quality but cheaper soundbars) is available, it’s worth comparing prices. The subwoofer improvement is meaningful, but not necessarily a “must-have” for everyone — depending on how critical you are about bass quality or how much space you have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sounds
on November 17, 2025
Posted by: Alwayswins1
[This review was collected as part of a promotion.] Sound is great with all different types of shows Very easy setup
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I recommend it to him for the best experience of m
on November 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The best experience of my life, the best. Audio, which exists. There are no better companies on Samsung. They will not regret it best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on November 18, 2025
Posted by: CombatEngineer208
[This review was collected as part of a promotion.] Excellent product that I like I saw it and loved the proformance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is awesome
on November 19, 2025
Posted by: udayraj1
[This review was collected as part of a promotion.] I loved the product and recommend to people. Im using it from past 3 months it is good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound in a small package
on November 20, 2025
Posted by: WannBinHD
[This review was collected as part of a promotion.] I wanted a high quality soundbar to complement my new big screen. The reviews made for a surprisingly easy choice — the Samsung Q990 series. While big for a soundbar, this system has amazing sound for its overall small footprint. I have a 7.1 system in another room with Denon AV receiver and large subwoofer. I actually prefer the sound from my Samsung Q990 than the 7.1 AVR system in the other room. When the receiver in the other room breaks someday, I'll be replacing it with a Samsung soundbar. It's that good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Sound
on November 20, 2025
Posted by: Tony113
[This review was collected as part of a promotion.] Best set of speakers I have ever owned. I did by stands for the rear speakers. But the surround sound is fantastic and the system was easy to set up. My only wish is that here was a better remote system. I use the app but wish there was a more comprehensive remote. Other than that, the system is wonderful and have nothing to but good things to say.
Value
5
Written by a customer while visiting Samsung US