Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
596
4 Stars
65
3 Stars
15
2 Stars
4
1 Star
8
95%of customers recommend this product.
(
216 out of
227)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Could Not be More in Awe of a Soundbar System
on September 20, 2026
Posted by: Finiky
from LOUISVILLE
[This review was collected as part of a promotion.] I was skeptical as an old school audiophile to make the switch to a soundbar system. After months of research, I landed on the Samsung system and could not be more in awe of what this system does and sounds like. Surround sound is so easy to calibrate with the auto sense. Once we finished our initial set up and getting our sounds as we like it, it has been hands off a wonderful addition to our home. The smart home app for android is great to have from Samsung and it allows me to tweak the sound modes ad hoc.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT SOUNDBAR
on September 20, 2026
Posted by: GEORGE
from New York City
[This review was collected as part of a promotion.] Love the Q990F Soundbar and it's options. The sound is incredible and it looks great when setup with the TV.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I feel I should of shop around more.
on September 19, 2026
Posted by: BigMike
from Montclair, California
[This review was collected as part of a promotion.] the Samsung Sound Bar for the money is okay, I expected theater quality surround sound with more bass than my old one .
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on September 15, 2026
Posted by: Anonymous
from PuertoRico
[This review was collected as part of a promotion.] Excellent sound just like the movie.
EXCELLENT COMMUNICATION THANKS BUDD5 FOR YOUR SUPPORT greetings
EXCELLENT COMMUNICATION THANKS BUDD5 FOR YOUR SUPPORT greetings
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 14, 2026
Posted by: Wwitt27
from Franklin, ohio
[This review was collected as part of a promotion.] A great sounding system. I would buy again. The bass is good and the mids and highs were crisp and clear
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 14, 2026
Posted by: Whit
[This review was collected as part of a promotion.] I absolutely love my sound bar it sounds amazing! The clarity on it is amazing also. It connects very easy to my television or phone. The calibration and immersion is great and I love how the surround sound sounds
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound
on September 14, 2026
Posted by: FR3CKL3S
[This review was collected as part of a promotion.] For the most part it is a good soundbar. Right now we are having issues with it staying connected. Otherwise, the sound quality is amazing, and we use it constantly.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Surround Sound System
on September 14, 2026
Posted by: Dsquared
[This review was collected as part of a promotion.] The system connected to the 75 inch Samsung TV quite easily with no connection issues. The surround sound is immersive and and adds an exci r ing dimension to 5.1 shows and above. Calibration provides great synchronization between lip movement on the screen and the vouces projected from the soun sysrem. I love the clarity of music and the deep base from the sub woofer.
Written by a customer while visiting Samsung US