Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(400 Reviews)
Rating breakdown 400 reviews
5 Stars
357
4 Stars
32
3 Stars
7
2 Stars
1
1 Star
3
96%of customers recommend this product.
(
65 out of
68)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
High quality and surround sound
on November 5, 2025
Posted by: Techfam
[This review was collected as part of a promotion.] This product has great features and audio depth, awesome sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent audio quality, easy set-up
on November 5, 2025
Posted by: sglaw461
[This review was collected as part of a promotion.] The soundbar sounds amazing. Set-up was straightforward with good documentation. Works seamlessly with my Samsung TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth every penny
on November 5, 2025
Posted by: EverydayAudiophile
[This review was collected as part of a promotion.] The 990F sounds great. Dialogue is super clear, the bass has that nice, boomy punch without being muddy, and the surround sound really pulls you into what you’re watching. I also like that I can tweak and tinker everything in the SmartThings app instead of digging through TV menus—it makes it easy to get the sound just the way I want it.
Paired with my Samsung TV, unlocking Q-Symphony has been a pleasant surprise. It really opens up the soundstage and enhances the overall listening experience without relying on artificial processing—though that option is there if you prefer it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound, hard to adjust level
on November 5, 2025
Posted by: MNSound
[This review was collected as part of a promotion.] The sound is pretty good. Solid bass and good voice. However, I have a larger room and it is tough to get the surround speaker volume high enough to be effective. I have turned down the other channels and raised the rear speaker volume to max and still it is not enough.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product great sound all around the room
on November 5, 2025
Posted by: Dflink
[This review was collected as part of a promotion.] This soundbar is an absolute gem. Setup was easy and fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
990F sound system
on November 5, 2025
Posted by: Distroyer
[This review was collected as part of a promotion.] I love how the sound system improvement is amazing, this one is crazy. Sounf is loud and the base is awesome. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is awesome
on November 5, 2025
Posted by: Noteboomer
[This review was collected as part of a promotion.] It is the best sounding sound bar I have ever owned! Very easy set up and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great sound quality
on November 5, 2025
Posted by: Juan2026
[This review was collected as part of a promotion.] I absolutely love the sound quality of the Samsung Q990F. When watching movies, it truly feels like being in a theater — the surround sound places you right in the middle of the action. And when listening to music, it creates the feeling of being live at a concert, with rich, full audio coming from every direction. The sound is immersive, vibrant, and incredibly satisfying. This is a product I would genuinely enjoy and appreciate every day.
Value
5
Written by a customer while visiting Samsung US