Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(401 Reviews)
Rating breakdown 401 reviews
5 Stars
357
4 Stars
32
3 Stars
8
2 Stars
1
1 Star
3
96%of customers recommend this product.
(
65 out of
68)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Awesome product
on October 14, 2025
Posted by: Lovesamsungproducts183
[This review was collected as part of a promotion.] I love the sound and awesome product super easy set up and love it so much great for movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on October 14, 2025
Posted by: Gaspasser
[This review was collected as part of a promotion.] This system produces beautiful crisp sound! No hesitations about the cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome audio
on October 14, 2025
Posted by: Rkanian
[This review was collected as part of a promotion.] Easy to install fight out of the box and works well with my Samsung OLED TV. Great quality sound and descent base for the system. Works well with the Dolby Atmos for my movies. Would recommend getting this soundbar setup.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on October 15, 2025
Posted by: Thelittlecrew
[This review was collected as part of a promotion.] Used in my living room, surround sound is crazy and it's clear with bassy lows. Good for the price and nice features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on October 18, 2025
Posted by: rhino307
[This review was collected as part of a promotion.] 🌟 5/5 Stars: The New King of Home Cinema Audio! 🌟
I am absolutely blown away by the Q Series 11.1.4 ch Soundbar, Subwoofer, and Rear Speaker system (2025). This is not just a soundbar; it’s a full-throttle cinematic experience delivered to your living room.
From the moment I powered it up, the True 11.1.4 Channel Full Surround was astounding. The overhead effects from the up-firing channels and the precisely placed sound cues from the wireless rear speakers create a hemispheric, three-dimensional sound bubble that genuinely immerses you in the action. Movies and games are completely transformed—you feel every explosion, hear every whisper, and experience audio cues right where they should be in space.
The Wireless Dolby Atmos is flawless and simplifies the setup immensely. It worked seamlessly with my TV, delivering legendary 3D sound without the clutter of extra cables. The SpaceFit Sound Pro is another standout feature, automatically calibrating the audio—including the bass—perfectly for my room. The powerful, yet articulate, subwoofer provides a deep, punchy bass that you feel without it ever becoming muddy or overwhelming.
If you own a compatible Samsung TV, Q-Symphony is the cherry on top, merging the TV and soundbar speakers for a richer, more robust soundstage.
I am absolutely blown away by the Q Series 11.1.4 ch Soundbar, Subwoofer, and Rear Speaker system (2025). This is not just a soundbar; it’s a full-throttle cinematic experience delivered to your living room.
From the moment I powered it up, the True 11.1.4 Channel Full Surround was astounding. The overhead effects from the up-firing channels and the precisely placed sound cues from the wireless rear speakers create a hemispheric, three-dimensional sound bubble that genuinely immerses you in the action. Movies and games are completely transformed—you feel every explosion, hear every whisper, and experience audio cues right where they should be in space.
The Wireless Dolby Atmos is flawless and simplifies the setup immensely. It worked seamlessly with my TV, delivering legendary 3D sound without the clutter of extra cables. The SpaceFit Sound Pro is another standout feature, automatically calibrating the audio—including the bass—perfectly for my room. The powerful, yet articulate, subwoofer provides a deep, punchy bass that you feel without it ever becoming muddy or overwhelming.
If you own a compatible Samsung TV, Q-Symphony is the cherry on top, merging the TV and soundbar speakers for a richer, more robust soundstage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful base, dynamic sound
on October 19, 2025
Posted by: DevilDogE9
[This review was collected as part of a promotion.] I won't claim to be an audio file that knows all of the technical jargon. But I will say, this is the nicest sound system/home theater system i've ever owned. The ease of setup amazed me as I was very nervous about getting everything right. It is essentially plug and play. The ease of transitioning between devices is almost seamless. The remote is kind of unnecessary because I have the 100 inch QN80FF television and that pretty much controls everything. Samsung pretty much has my whole life.Five samsung t vs, three samsung phones, refrigerator washer and dryer tablet, my life is samsung! And I can honestly say, I have never, ever had an issue with any samsung product.I ever bought.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every note, Every whisper, Every roar rediscovered
on October 20, 2025
Posted by: NavyVetgsm
[This review was collected as part of a promotion.] When I first heard the Samsung Q Series 11.1.4ch Soundbar in action, I wasn’t just listening I was feeling. The walls didn’t shake from bass alone; the entire room seemed to awaken. It wasn’t noise; it was cinema. It was storytelling, reborn through sound. As someone who’s always been passionate about movies, music, and gaming, I’ve spent years chasing that “perfect” sound the kind that doesn’t just fill the room but fills you. Until now, something was always missing. Flat mids, shallow dialogue, uneven bass every setup I tried left me tweaking settings and lowering expectations. But the Q Series 11.1.4ch changed that completely. From the first note, it was clear: this wasn’t just another soundbar. It was a full-scale theater system, reinvented for real homes and real people.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge and huge sound
on October 20, 2025
Posted by: Jimbo1andonly
[This review was collected as part of a promotion.] It is much larger that anticipation. I would say this is reasonable price for what you get. I highly recommend.
Value
5
Written by a customer while visiting Samsung US