Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8 out of 5
4.8
(402 Reviews)
Open Ratings Snapshot
Rating breakdown 402 reviews
5 Stars
358
4 Stars
32
3 Stars
8
2 Stars
1
1 Star
3
96%of customers recommend this product. 
(
65 out of 68
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5 out of 5
5
The sound is amazing, feels & sounds like your in
on October 1, 2025
Posted by: Kam3thyst
[This review was collected as part of a promotion.] Helps me zone out into the ascetic and sound it gives and I recommend this product to all interested or not, 10 out of 10.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on October 2, 2025
Posted by: Annamarie97
[This review was collected as part of a promotion.] Thank you you're great I love this product. I would buy it again!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Q Series 2025 package feels premium from the s
on October 2, 2025
Posted by: William
[This review was collected as part of a promotion.] The Q Series 2025 package feels premium from the start. The soundbar itself is sleek and slim enough to sit under most 55”–75” TVs without blocking the screen. The brushed matte finish resists fingerprints, while the wireless rear speakers and subwoofer are compact enough to blend into a modern living room. Setup is intuitive—wireless pairing worked flawlessly out of the box.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cinema Sound, Gaming Thrill — Q990F Delivers Both
on October 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The Samsung Q990F soundbar is impressive in every detail. The subwoofer is cleverly designed, delivering powerful bass while taking up very little space. The new grill-top design looks premium, and setup was extremely simple. With the SmartThings app, control is straightforward and user-friendly.
My son especially loves playing Donkey Kong Bananza on the Switch 2 — the game is all about smashing and crashing, and the subwoofer really brings out that raw impact. The deep bass makes every strike feel heavy and thrilling, perfectly highlighting the punchy gameplay. Even better, thanks to low-latency performance over eARC, the game feels perfectly responsive without needing passthrough connections — an ideal setup for gaming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice.
on October 2, 2025
Posted by: Contestreviewer
[This review was collected as part of a promotion.] Easy setup and sounds great!
It just works for it's intended use.
It's not able to rock the neighborhood BUT it can rock the living room.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very slick and easy to use
on October 2, 2025
Posted by: IvyRose
[This review was collected as part of a promotion.] For streaming movies and games. Sound is very clear and does not echo. Very well built
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound in my room
on October 4, 2025
Posted by: Erniejade
[This review was collected as part of a promotion.] The soundbar sounds fantastic in my 20x18 room. Plenty of bass even with the subwoofer level at 0. The dual 8" subwoofer is also more musical than previous generations. Fast, sharp, quick snap on the bass.
For movies, it gets loud enough for my tastes with plenty of rumble. I also love the in private listening for late night since I am in a townhouse and don't want to bug the people next door.
My only wish is the lcd was bigger to see what mode your in when you don't have your cellphone around and can see it in the app.
The app, so far has been flawless. Lots of things you can customize in the app.
I also like this has wifi and I can use Tidal connect. I only wish it took Qobuz connect as well.
Despite the 2 small things that I wish it had, it's a wonderful sounding unit that works great in my room. I am not saying this will work in your room since each rooms acoustics are different and room size and shape will also play a part.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound is so good
on October 6, 2025
Posted by: Newhere
[This review was collected as part of a promotion.] Its good for listening to music
Deep sound and immersive experience when watching a movie
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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