Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
500
4 Stars
52
3 Stars
12
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
162 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Absolutely Blown Away By The Immersion!
on May 10, 2025
Posted by: Amirnawaz7861
from Corona
[This review was collected as part of a promotion.] This is the Samsung HW-Q990D 11.1.4 Channel Q-Series Soundbar System! From the moment I unboxed it, the whole setup felt premium — sleek design, solid build quality, and a presence that immediately elevated my home theater.
Setup was super simple. Everything connected effortlessly — soundbar, subwoofer, and rear speakers synced in minutes. With my compatible Samsung TV, Q-Symphony kicked in instantly, combining the TV and soundbar audio for a fuller, more immersive experience. It's not flawless, but it absolutely enhances the soundstage and adds to the cinematic feel.
Let’s talk sound quality — it’s genuinely mindblowing. Rich, layered audio fills the room, and the 11.1.4 channel setup delivers immersive surround sound from all angles, including overhead. Whether it’s subtle ambient effects or explosive action, the detail and precision are stunning. The wireless sub hits deep without distortion, and the rear speakers bring true 3D immersion.
Dolby Atmos content shines on this system — you can literally feel the sound moving around you. Watching movies has become a whole new experience. The dialogue enhancement feature is especially impressive. In scenes heavy with effects or music, dialogue still cuts through clearly without reducing the impact of the action. It’s a subtle but game-changing improvement that keeps you locked into every word, even during chaotic moments.
Music and games also sound incredible, with rich mids, crisp highs, and a powerful but controlled low end. Everything sounds full and natural.
In short, this system doesn’t just play sound — it creates an experience. It’s high-end, easy to set up, packed with smart features, and sounds phenomenal. If you’re serious about your home entertainment, I highly recommend the Samsung HW-Q990D.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Immersive Surround Sound
on May 12, 2025
Posted by: Technochick1
from Dearborn
[This review was collected as part of a promotion.] The Samsung HW-Q990F sound bar is hands down the best sound bar I’ve ever owned. The sound is incredible, and it honestly feels like I’m sitting in a movie theater. The surround sound is super immersive, and I’m hearing details in shows and movies I never noticed before. Sound travels around the room as if I am in the middle of the show.
The subwoofer is seriously powerful. Sometimes I think someone’s knocking at the door because the bass hits so hard. And the rear speakers are crystal clear. The highs and mids are perfection. They add so much depth and nuance to the sound.
The setup was remarkable. From unboxing to watching TV took about 5 minutes. Plug and play at its finest. I love that it works seamlessly with my Samsung TV, and it even auto-calibrates to the room, so I didn’t have to mess with any settings. Plus, it connects easily with my phone so that I can stream music, which makes it super convenient. It’s a full party in my living room while the music is playing. I was able to easily connect it with my SmartThings app, which gave me the ability to easily tune the sound bar to my room.
If you're thinking about upgrading your home audio, I can't recommend this enough. It’s not just louder, it’s better in every way.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Little difference since the q990B
on May 13, 2025
Posted by: BrainDoc
from Prospect
[This review was collected as part of a promotion.] I’ve been testing the new Samsung HW-Q990F, and while it still delivers amazing immersive sound with its 11.1.4 setup, I honestly don’t think it’s a big leap from the Q990B. The soundstage is wide, Atmos effects are strong, and the new subwoofer design is sleeker—but in day-to-day use, the difference feels minor. It’s great for movies and gaming with its HDMI 2.1 support and 4K/120 passthrough, but if you already have the Q990B or Q990C, it’s probably not worth upgrading unless you really care about small refinements.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
A very nice soundbar setup
on May 13, 2025
Posted by: August
from Milwaukee, WI
When I got a new TV, I decided to upgrade the soundbar. My equipment was first generation Dolby Atmos/DTS. At the time, and for many years, it was amazing compared to TV speakers and the speaker setup I had before. The wireless speaker connections were not the best, but the sound was great. This new generation builds on what I have found Samsung to do with its stuff, refine it. The newest soundbar is cleaner, more visually appealing, and audibly superior. The software adds a ton of interesting features. I will say it is a huge advancement over my older generation. The pass through with a game system attached to the bar can glitch out once and awhile which can be mildly annoying at times. The wireless connection to the TV is ok, but I would recommend just using the HDMI cable. The QSYMPHONY works great for larger areas. I found it a worthwhile upgrade.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is 5stars great sound
on May 14, 2025
Posted by: Miggz908
[This review was collected as part of a promotion.] Audio is the best quality sounds amazing definitely worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Value for money soundbar
on May 14, 2025
Posted by: vikas101
from Lathrop
[This review was collected as part of a promotion.] I have been using the Samsung HW-Q990F with my LG C4 OLED for over a month, and its been a solid upgrade. It keeps the great sound and design of the previous model while adding a few noticeable improvements. The system includes the soundbar, a subwoofer, and two rear speakers, all wireless, and it handles Dolby Atmos and DTS:X really well.
The sub has new design which has deep, clean bass. Whether I am watching movies, listening to music, or gaming on the Switch, the sound is rich and immersive. I stream spotify over Wi-Fi, which sounds especially full and detailed. Integration with the TV is smooth via eARC hdmi 2.1 support, and syncing is spot-on.
Not everything is perfect as there seems to be no room calibration but plenty of calibration and customization option to do by myself. Also, the soundbar's display is small. Overall, a high-end soundbar that can do it all, the Q990F is definitely worth a look.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Unbelievable Soundbar with Surround Sound
on May 14, 2025
Posted by: chris336
from Marietta
[This review was collected as part of a promotion.] From the on set this soundbar blew me away, I paired it with a Samsung OLED and couldn’t be happier. This completely changed the game with the realistic sound and incredible bass it produces. When paired with a Samsung TV, the Q-Symphony setting is incredible. I would 100 out of 100 recommend this soundbar for anyone in the market. The Dolby Atmos feature is incredible, I’ve had Dolby Atmos in previous soundbars but it does not compare. It makes you feel like you are in what you are watching. The subwoofer is smaller than others I’ve had, but packs an incredible punch. The SpaceFit Pro feature is great and made setup a breeze to get incredible sound without much effort.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Q990 Home Theatre Excellent!
on May 19, 2025
Posted by: JDGQtou
[This review was collected as part of a promotion.] Tremendous sound for all of the genres of music and film!
Value
5
Written by a customer while visiting Samsung US