Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
596
4 Stars
65
3 Stars
15
2 Stars
4
1 Star
8
95%of customers recommend this product.
(
216 out of
227)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Better than the movie theaters
on October 25, 2026
Posted by: Angrymessiah
[This review was collected as part of a promotion.] Perfect surround sound for your home. You can feel the the watching experience with the subwoofer, and the audio clarity with the soundbar+two rear speakers. I recommended to a friend after they visited, and they got one themselves.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds awesome
on October 24, 2026
Posted by: Tessa4986
from Vincent, AL
[This review was collected as part of a promotion.] The calibration is spot on. Clarity of sound is amazing. I got totally immersed in my music. It was like being surrounded in a feel good bubble. Every aspect worked in perfect unison. Go buy it yall.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENT SOUND
on October 21, 2026
Posted by: Jose
[This review was collected as part of a promotion.] excellent sound and easy to use Synchronization excellent i enjoy this product every time to use clarity sound in every tv shows to watch the Calibrationis perfect
Written by a customer while visiting Samsung US
Customer Rating
5
Great Soundbar for the price
on October 20, 2026
Posted by: DarthGamer
from New York
[This review was collected as part of a promotion.] Really amazing soundbar - I bought it to replace a broken Q700a model and I was completely blown away! I can never set the volume above 25 without annoying my neighbors just because of how powerful the speakers and the sub is. Overall I'm very impressed with the features, esp the surround sound quality when playing games on PS5 or watching movies. Setup was straightforward and easy as well - just plug and play. Connects wirelessly and supports Airplay - very convenient for streaming from a phone or laptop.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great clarity for voices
on October 20, 2026
Posted by: Nitedog1
from Springfield IL
[This review was collected as part of a promotion.] We frequently had to turn on captions because the voice quality in movie and shows is garbage. The makers apparently never sit at home and listen to their sound mixes. We have had many sound bars that made the muddied voices louder, but not clearer. This soundbar breaks that mold with fantastic voice clarity. The sound is also phenomenal and delivers a movie theater like experience. The auto calibration if nice, it self adjusts so you.somt have to fidget with it for every movie. I wish it had a test tone for help.in setting up the satellite locations. Maybe in a future version.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Soundbar
on October 20, 2026
Posted by: Timmah
from Dallas, TX
[This review was collected as part of a promotion.] Amazing sound from a sound bar! Would love to keep up with the new models as they come out for review! The new sub module is very improved, although I would love the ability to add a second!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung HW-Q990F: A True Home Theater Experience
on October 20, 2026
Posted by: edgare18
from Davie, Florida.
[This review was collected as part of a promotion.] Sound Quality & Dolby Atmos Experience, Subwoofer & Bass Performance, Rear Speakers & Surround/Height Effects, Setup, Connectivity & Everyday Use, Overall Value
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superb soundbar
on October 20, 2026
Posted by: Razzleraz
from Uk
[This review was collected as part of a promotion.] Superb setup.
Easy to use and self calibrate for the best sound output.
Alexia works very well.
Dolby atmos is amazing
Very clear sound and loud
I hardly take it more than 20
Easy to use and self calibrate for the best sound output.
Alexia works very well.
Dolby atmos is amazing
Very clear sound and loud
I hardly take it more than 20
Excellent when im gaming in dolby atmos
The surround effect is crystal clear
The surround effect is crystal clear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US