Customer reviews from bestbuy-ca
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.6
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
22
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
1
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Excellent sound system
on August 28, 2026
Posted by: Me
from Kitchener, Ontario
This is a really good soundbar system. Love that you can adjust the sound to your own likes or the show that you are watching.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great bass for what it is
on August 23, 2026
Posted by: Bob
from Ontario
Love this soundbar. It's last year's model but the hardware is the same as this year's and I got a substantial discount because of that. I had to get rid of my previous large tower speakers and 12" powered sub because there was no room for them with the renovations that we are doing. This system isn't going to rattle the pictures on the wall like the powered sub did but it really does do a good job pounding out the tunes. I kept the box for this in case I wasn't happy with it but it's going out to be recycled next week as this system is a keeper. No regrets.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Sound is amazing
on August 7, 2026
Posted by: Alex C
from Cornwall, ON
I do feel like if you get a huge TV with the latest specs, you're still getting around 60% of the full experience. Do yourself a favor and get yourself a nice sound bar.
This one is elegant, and it's user-friendly with the physical components.
I would just give this a 4.5/5 overall if I could on this site, because I've had major issues getting my sound bar to connect to the Samsung Smart Things app. I'm still able to use it just fine but I'm losing out on fine-tuning the settings without that.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great sound in a compact system.
on July 6, 2026
Posted by: JJ
from Mississauga
Our old system was an A/V receiver with 5 speakers, subwoofer losts of speaker wire. The Samsung soundbar system adds all the new audio formats and is easy to set up. A great upgrade.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Super achat pour la barre de son Q990f de Samsung
on May 25, 2026
Posted by: Genesistangers
from St Leonard D'aston
Q‑Symphony synchronise ma barre de son avec mon Samsung S90C : plus de détails, plus d’immersion, un Atmos solide. Et avec le Music Frame en cadeau, j’ai un haut‑parleur qui booste la musique et complète la barre de son, les surrounds et le sub pour remplir la pièce comme jamais.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Awesome
on May 25, 2026
Posted by: SIR DEE
from Edmonton
Great sound and bass output. It is worth the value
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Good product.
on May 23, 2026
Posted by: Narora
from Brampton
Needs a little tuning up after installation. Too bright, miniLed display!!!!!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
connection to tv
on May 5, 2026
Posted by: hutchm
from ottawa
I'm not happy with how they designed the connection to the tv. You cannot use fiber as it doesnt enable all the features, you have to use up an HDMI port, the one with arc capability. So now you only have 3 usable hdmi ports. I'm sure they could have designed something better to connect the tv and the soundbar without having to burn one of the 4 hdmi ports
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca