Customer reviews from bestbuy-ca
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.6 out of 5
4.6
(28 Reviews)
Open Ratings Snapshot
Rating breakdown 28 reviews
5 Stars
22
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
1
89%of customers recommend this product. 
(
25 out of 28
)
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Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
3 out of 5
3
HW q990F bar
on September 22, 2026
Posted by: Stephen
from Hinton
Difficult to set up without the android smart app. Harsh strident tone over Telus optic TV.
Poor compatibility with Telus TV mini. Have not yet tried it with 4k disc. Reviews seem very overated. No HDMI pass through when bar is off.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Barre de son
on September 18, 2026
Posted by: Gaetan
from Gatineau
Excellente barre de son.
Son exceptionnel jumelé avec télé samsung.
Facile à installer
IA facilite le "Space fit".
Donne un son enveloppant toute la pièce
Extrêmement satisfait de cet achat.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Garbage
on September 14, 2026
Posted by: John
from Tiny
Absolute Trash the rear speakers barely work while the soundbar decides to just quit working on regular intervals.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Samsung 2025 Q990F Sound Bar
on September 13, 2026
Posted by: Randy
from St. Catharines
Absolutely Sounds great easy to install : however had slight problem with the original sound bar cutting out for up to 3 minutes at a time after about 11 months of use, reset and replaced HDMI cables 2x , Eventually had to demand a New Unit . Here is hoping this one lasts longer than a year!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great smart sound system!
on September 10, 2026
Posted by: Leanne
from Calgary
Absolutely love my Samsung soundbar with wireless rear speakers! The AI automatically adjusts the sound to completely immerse the room, whether you’re watching a movie or listening to music.
One of my favourite features—you can simply tap your phone to the soundbar and instantly share whatever you want to listen to! Plus, Alexa is built right in for easy smart-home control.
Amazing sound, super easy to use, and a true theatre experience at home! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Sounds Great!
on September 10, 2026
Posted by: G
from Ontario
After much research we decided on the Samsung HW-Q990f sound bar / surround system for our home theater (Sony Bravia).
Happy we did... Best bang for your buck!
Sounds is great, straight out of the box.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Waw
on September 7, 2026
Posted by: Wolf21
from Au Québec
Il est super, très bon son, très bon surround, pour le prix il est fantastique ce système 😊
Bravo à Samsung qui son les meilleurs dans les téléviseurs et maintenant qui font parti des meilleurs dans le son 😉
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Amazing
on September 3, 2026
Posted by: Wilson
from Barrie
I love this sound bar system, it's incredible the sound and preforming that comes out of it. I love it, highly recommend it for a home theater system. It is incredible and even better if you have a samsung tv.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
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