Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
500
4 Stars
52
3 Stars
12
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
162 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Samsung soundbars never disappoint
on April 7, 2025
Posted by: metalmancpa1
from North Easton
[This review was collected as part of a promotion.] I was excited to get my hands on the Samsung HW-Q990F. Let my preface my review - This is my 3rd Samsung soundbar upgrade in their high-end line. First I had the Q950A, then the Q990C, and now the Q990F. The Q990F will be placed in a finished open basement on the left half, where the right wall doesn't keep the sound enclosed in the half basement listening area.
Want to talk about being an easy setup. I plugged the soundbar in, then the rears, then the sub, and they instantaneously linked together. The blue lights on the sub and rears became solid blue right when I plugged them in. I added the Q990F to SmartThings and was immediately controlling the soundbar. I turned the system on and it was working perfectly.
One main point is the size/configuration of the subwoofer. It is much smaller than previous subwoofers, but it's heavy and built solid as a rock. It has a woofer on either side instead of a single one. I used to think bigger was better with the size of a sub, but I was mistaken. I watched a few scenes from several movies known for solid Atmos, and the bass was quiote impressive. It's tight, and I could feel the bass. I quickly tuned in SmartThings the various levels of all speakers to compensate for the room, and it sounded awesome. The surround surprisingly filled the room. I was surrounded by crisp and clear sound, coupled with the punchy bass.
The Q990F rivals any mid-level amp/speaker setup costing more, and is much quicker to setup and much more compact. I cannot stress how great an alternative to a typical audio system that could cost more than this soundbar alone. I highly recommend the Samsung HW-Q990F!!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Movie Theater Magic at Home!
on April 9, 2025
Posted by: Vilm
from Fort Lauderdale
[This review was collected as part of a promotion.] I set up the brand new Samsung Q-series HW-Q990F in our living room and instantly felt the difference in our movie nights. The soundbar with its wireless speakers and newly redesigned subwoofer fills the room with clear, deep sound, and wireless Dolby Atmos brings movie theater magic right at home without any messy cables. It’s surprisingly easy to control with Alexa and the SmartThings mobile app, plus AirPlay and Google Cast makes it super simple to stream music to the speakers as well. Now, every movie night feels extra special and brings the whole family closer together!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Get the boom for your buck
on April 10, 2025
Posted by: PrinceAlli
[This review was collected as part of a promotion.] Q symphony is all that needs to be said about this speaker. If you pair it with the right q series TV, these speaker would blow you away, literally! Took the Soundbar in the backyard whiles BBQ OMG the neighbors loved it! Everyone needs one in their home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Immersive Sound Experience
on April 11, 2025
Posted by: 1fundad1
from East Northport
[This review was collected as part of a promotion.] The Samsung Q Series HW-Q990F Soundbar is a powerhouse when it comes to home entertainment. Designed for everyone and will even impress the audiophiles, this soundbar delivers true 11.1.4 channel full surround sound, making every movie, show, or game feel incredibly immersive.
Build Quality & Design
Right out of the box, the build quality is impressive. The system feels premium and well-built, with a substantial, high-end finish. The subwoofer, though smaller than previous versions, features a sealed enclosure, resulting in more defined and impactful bass without excessive boominess.
Sound Performance & Features
Once set up with my 65” Samsung OLED, the HW-Q990F delivered crystal-clear, dynamic audio. I have mine set on Adaptive Sound with bass and treble maxed, and the clarity is outstanding. Voices come through cleanly, thanks to the Active Voice Amplifier (AVA) Pro, while the Q-Symphony integration ensures seamless sound on my Samsung TV.
The wireless Dolby Atmos feature provides a fully immersive experience, especially when watching action-packed movies or playing games. After tweaking settings—maxing out the subwoofer level and adjusting my rear speakers positioned behind my couch—I found that the soundstage became even more engaging, especially with bass enhancement enabled.
Gaming & Streaming Experience
With Game Mode Pro, gaming feels ultra-responsive, adding depth and detail to every in-game sound effect. Watching FIOS and streaming services also sounds fantastic, delivering rich, full audio that enhances both dialogue and background effects.
Final Verdict
The Samsung Q Series HW-Q990F is a top-tier soundbar that delivers on its promise of immersive, multidimensional sound. Whether for movies, music, or gaming, this system transforms your home entertainment setup. With deep bass, crystal-clear dialogue, and rich surround sound, it's worth every penny for those seeking a cinematic experience at home.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Impressive
on April 11, 2025
Posted by: 1malejo1
from Concord
[This review was collected as part of a promotion.] Setup was pretty easy. The wires for the speakers are all the same, so you don't have to figure out which ones go to the soundbar, which ones to the speakers, or the sub, and so on. Surround sound speakers and the subwoofer picked up without having to be paired. Samsung even included brackets for the soundbar to be installed under the TV. The
Once I turned it on and heard the Disney startup, goodness gracious, I was very impressed. Bass kicked in nicely, even though it is small, it packs a nice punch. The subwoofer has dual drivers, so the bass low is pretty impressive for such a small sub. The surround sound is just a pleasure to hear. You are taken right into a movie. The dialog is fantastic. It's crystal clear without having to turn up the volume to hear what is being said. I really like the wireless speakers, I didn't have to run wires all over, although I was a bit skeptical. While watching movies, the speakers did not drop out at all. Superb sound coming from all around. I have yet to dial in the sub and speaker levels which will make an even more impressive feel.
One problem I did have was connecting to the SmartThings app. I have a unifi network and spent hours trying to connect. I eventually figured it out by changing WPA3 to WPA2 and disabling PMF. Once I did that, the soundbar connected with no issues.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Impressive Sound and Easy Setup
on April 11, 2025
Posted by: TopReview
from Fredericksburg
[This review was collected as part of a promotion.] The Samsung HW-Q990F has been a great addition to my home audio setup. This 11.1.4-channel Dolby Atmos soundbar fills my large living room with clear, immersive sound. Setting it up was straightforward—I had the main bar, wireless subwoofer, and rear speakers connected in about 30 minutes, thanks to the simple instructions and wireless design. For newcomers, I’d suggest trying the SpaceFit Pro calibration feature early on. It adjusts the sound to match your room’s acoustics automatically, which saves some guesswork. Tweaking the sound levels was easy with the remote; I set the bass to 5 and treble to 6 to fit my space, getting a nice balance of depth and clarity. The dual-driver subwoofer adds a solid low-end, and the 4K/120Hz HDMI support works well for gaming. It’s been a reliable, enjoyable system so far, and I’ve appreciated how it enhances everything from movies to music in my home.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great sound.. an bass
on April 14, 2025
Posted by: Brn30008
[This review was collected as part of a promotion.] Great sound puts out amazing bass and it great for the cost
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great System!
on April 14, 2025
Posted by: Colin1379
from Manchester
[This review was collected as part of a promotion.] What an unbelievable sound system! This blew me away the first second I hooked it up and played content to test it. It was pretty easy to set up and I only needed two people to attach the rear speakers to the speaker stands I purchased. So far a very immersive experience. It did take some tinkering with the settings to adjust to my setup. The bass is very intense, and I did feel I needed to turn it down with some content. The surround sound brings movies, music, and shows to life for a truly incredible experience. The space fit pro plus and adaptive features help to adapt the experience to your specific room for a tailored sound experience. The subwoofer is great and supplies good bass. The wireless Dolby atmos and q symphony are not available for me as I don't own a Samsung TV, so I can not comment on these. Overall, it was a great experience with all the content I've used it for. A good investment for someone who is looking to upgrade your sound experience.
I would recommend this to a friend!
Written by a customer while visiting The Insiders