Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
500
4 Stars
52
3 Stars
12
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
162 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Amazing sound quality
on March 28, 2025
Posted by: Websterp
from PULLMAN
[This review was collected as part of a promotion.] In my experience, the Samsung Q990F Soundbar has consistently impressed me with its performance. The audio feels much fuller and clearer compared to the built-in TV speakers, especially for dialogue-heavy content like TV shows and movies. I’ve also noticed how well the surround sound system works to create an immersive environment. It’s an enjoyable and convincing experience, particularly for its price point.
For music, the soundbar performs quite well. The bass is punchy but not overpowering, and the overall clarity makes it a joy to listen to a wide range of genres. Whether I'm watching a fast-paced action movie or a quiet drama, the soundbar adapts well, providing consistent performance.
Overall, the Samsung Soundbar Q660F delivers excellent sound quality with its adaptive sound technology and virtual surround sound capabilities. It’s perfect for those looking to enhance their TV’s audio without the hassle of a complex speaker system. The voice clarity, bass response, and immersive sound experience make it a solid choice for home entertainment. If you’re looking for a sleek, easy-to-use soundbar that packs a punch in sound, the Q990F is certainly worth considering.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Big sound, compact size - the next Samsung
on March 28, 2025
Posted by: CJAltman
from Findlay
[This review was collected as part of a promotion.] I tried a soundbar about a year ago. It was nowhere near effective as my home theater system, so I got rid of that soundbar. Obviously, this time I was very doubtful. My doubts where immediately blown away by the sound quality of this low-profile system. I say low-profile because compared to my receiver, large subwoofer, 2 tower speakers and 2 rear speakers, this simple 4-piece unit (slender soundbar, a compact cube of a subwoofer, and two minimal sized rear speakers) takes up a fraction of the space.
Even better, everything was plug and play. I could not believe how easy it is to simply plug each unit into the wall, tap the button on the back, and my TV found the wireless speakers (WIRELESS SPEAKERS!). Yes, I felt the need to put that in caps. Wireless speakers with such a fantastic sound. No more running and hiding wires around my living room! I do not know if pairing would be so easy with another manufacturer’s TV, mine is Samsung.
After only one day of listening to this 7.1 Samsung soundbar with subwoofer and rear speakers. I decided to sell my bulky system and not look back. This system not only sounds better, but is so slim, I gaining a lot of space in my small living room. While increasing sound quality. A couple of times my wife had to check to see if the voices and sirens were coming from outside (she’ll get used to it).
To be sure, I am looking forward to getting this system mounted on my wall and regaining room space.
Even better, everything was plug and play. I could not believe how easy it is to simply plug each unit into the wall, tap the button on the back, and my TV found the wireless speakers (WIRELESS SPEAKERS!). Yes, I felt the need to put that in caps. Wireless speakers with such a fantastic sound. No more running and hiding wires around my living room! I do not know if pairing would be so easy with another manufacturer’s TV, mine is Samsung.
After only one day of listening to this 7.1 Samsung soundbar with subwoofer and rear speakers. I decided to sell my bulky system and not look back. This system not only sounds better, but is so slim, I gaining a lot of space in my small living room. While increasing sound quality. A couple of times my wife had to check to see if the voices and sirens were coming from outside (she’ll get used to it).
To be sure, I am looking forward to getting this system mounted on my wall and regaining room space.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Immersive Bliss
on March 28, 2025
Posted by: Dvapor
from Country Club Hills
[This review was collected as part of a promotion.] Setting up the HW-Q990F was a breeze using my SmartThings App. I hooked it up to my 75-inch QN900C, which allowed me to utilize Q-Symphony. This allows the soundbar to work together with the TV speakers. With the Active voice Amplifier, voices came thru crystal clear. This is now the only way to watch TV. Movies come to life with the sound coming from every direction. The compact 8-inch dual active sub-woofer packs a punch and delivers great bass. The HW-Q990F will make an excellent addition for your home entertainment system.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Setting the Bar
on March 29, 2025
Posted by: Ejtsecond6
from Krum
[This review was collected as part of a promotion.] Samsung has released their latest flagship soundbar for 2025. I was able to test the new 11.1.4 soundbar for about a week to get some preliminary thoughts on the premium soundbar.
Samsung made a few changes on their flagship soundbar package this time around. Starting with going with the new titan black color over graphite black. The soundbar actually looks less premium in my opinion. The greyish color sticks out under my 2022 Samsung 65-inch tv. The system packs 23 total speakers, this is up from 22 with the new dual 8-inch speaker subwoofer.
Soundbar
The soundbar itself is slightly thicker and has ridges on the top. The overall design is similar to the other soundbars of old 990B-990D, but this version seems like Samsung wanted to go with “if it aint broke” approach.
Subwoofer
My biggest concern was the subwoofer’s design change. The subwoofer is now more compact and comes with dual 8-inch drivers. Samsung opted for the compact design over the taller box design with their past soundbars.
Wireless Rears
The wireless rears retain the same design language from past years. Front, side and upward facing speakers that produce a great all-around sound.
Features
The HW-Q990F has a jam-packed list of features. I would suggest pairing the soundbar with Samsung’s latest television to get the most out of the system. Wireless Dolby Atmos and Q-Symphony are back and better than ever. SpaceFit Pro handles calibrating the soundbar in your room. The system has 4k 120Hz passthrough for all the gamers as well.
Sound
The HW-Q990F performed really well with everything I threw at it. I wasn’t sure if the new compact design of the subwoofer would perform well with heavy bass laden tacks.
To some degree, the subwoofer sounded better than the HW-Q990D’s sub. The subwoofer provided some deep bass while watching movies with Dolby Atmos enabled tracks.
I can’t wait to test and hear more about the Eclipsa Audio support. I’m looking forward to this new open-source standard to test the new soundbar’s limits. Music sounds fantastic on the bar. I listened to different tracks across all genres of music for hours, and I was impressed with the sound delivery.
Conclusion
Samsung continues to set the bar with their premium soundbar. Feature packed with
all the latest bells and whistles. Since this is an early review, I’m sure to find many more gems and/or quirks to detail over the coming weeks. Well done Samsung for setting the bar and maintaining it.
Samsung made a few changes on their flagship soundbar package this time around. Starting with going with the new titan black color over graphite black. The soundbar actually looks less premium in my opinion. The greyish color sticks out under my 2022 Samsung 65-inch tv. The system packs 23 total speakers, this is up from 22 with the new dual 8-inch speaker subwoofer.
Soundbar
The soundbar itself is slightly thicker and has ridges on the top. The overall design is similar to the other soundbars of old 990B-990D, but this version seems like Samsung wanted to go with “if it aint broke” approach.
Subwoofer
My biggest concern was the subwoofer’s design change. The subwoofer is now more compact and comes with dual 8-inch drivers. Samsung opted for the compact design over the taller box design with their past soundbars.
Wireless Rears
The wireless rears retain the same design language from past years. Front, side and upward facing speakers that produce a great all-around sound.
Features
The HW-Q990F has a jam-packed list of features. I would suggest pairing the soundbar with Samsung’s latest television to get the most out of the system. Wireless Dolby Atmos and Q-Symphony are back and better than ever. SpaceFit Pro handles calibrating the soundbar in your room. The system has 4k 120Hz passthrough for all the gamers as well.
Sound
The HW-Q990F performed really well with everything I threw at it. I wasn’t sure if the new compact design of the subwoofer would perform well with heavy bass laden tacks.
To some degree, the subwoofer sounded better than the HW-Q990D’s sub. The subwoofer provided some deep bass while watching movies with Dolby Atmos enabled tracks.
I can’t wait to test and hear more about the Eclipsa Audio support. I’m looking forward to this new open-source standard to test the new soundbar’s limits. Music sounds fantastic on the bar. I listened to different tracks across all genres of music for hours, and I was impressed with the sound delivery.
Conclusion
Samsung continues to set the bar with their premium soundbar. Feature packed with
all the latest bells and whistles. Since this is an early review, I’m sure to find many more gems and/or quirks to detail over the coming weeks. Well done Samsung for setting the bar and maintaining it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The Best Just Got Better
on March 31, 2025
Posted by: lessthanzero26801
from Cleveland
[This review was collected as part of a promotion.] This is my 6th Samsung Dolby Atmos soundbar. I have the flagship 990 model from the last 3 years. Every room in my house has a Samsung Dolby Atmos soundbar, because the sound for the form factor is truly unmatched. Usually year to year there is an incremental change at best, but this year is the exception. First off, the aesthetic has been completely reimagined. The soundbar has a gorgeous titanium grill pattern that provides a sleek and clean appearance. Secondly, the subwoofer has been redesigned. Instead of the traditional large rectangle, this year features a more compact cube with two 8" drivers instead of one. The result is deeper, richer bass that seems to have punchier mids as well. The HW-Q990F is also the first soundbar I know of to include Eclipsa audio decoding, which is an open standard version of 3D audio. This means that content creators will be able to record in an atmospheric surround format that includes height channels. Samsung is, once again, at the cutting edge of technology with this soundbar, and I anticipate will will see widespread adoption of Eclipsa audio in the future. The overall sound of the HW-Q990F is something you have to hear to believe. It is truly a theater experience from the comfort of your home.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Next-Level Home Theater Sound
on April 1, 2025
Posted by: Jdsweet
from Highland Park
[This review was collected as part of a promotion.] This soundbar blew me away. Even with my LG OLED, the HW-Q990F delivers incredible surround sound — it actually feels like you're in the movie. The Dolby Atmos and rear speakers create a super immersive vibe, and the wireless sub packs a real punch. Dialogue stays sharp, even during intense scenes. Setup was smooth, and it works great even without Q-Symphony. If you want big theater sound at home, this is the one to get.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
One of the Best Soundbars
on April 1, 2025
Posted by: stanmed1
from LYNCHBURG
[This review was collected as part of a promotion.] If you are looking for a quality soundbar and want to experience the best theatrical sound, check out the 2025 Samsung HW-Q990F model. It is Samsung's top of the line soundbar and is loaded with support for the latest audio codecs like dtsX and Dolby Atmos. The Q990F soundbar will also support Samsung's newly announced Eclipsa Audio format, developed with Google, though its real-world benefits remain to be tested. I played a few movies and demos and man the sound stage was absolutely stunning.
Samsung has improved a lot of things in this new soundbar: the subwoofer has been redesigned and is much smaller compared to the previous model, however don't let it fool you. It features dual 8-inch opposing drivers, which Samsung claims reduces vibration while delivering precise bass down to 32Hz with 300W of power.
The setup of the soundbar is easy and is done with the help of the SmartThings app, though it is optional. I would highly suggest utilizing the app as it opens a huge world of many options not available on the supplied remote. If you have a Samsung TV released within 3 years, you can also use the soundbar with addition of the speakers of the TV. Samsung calls it Q-Symphony. It simply creates a powerful sound and one has to experience it.
All in all, this is one of the best soundbars that produces powerful enveloping surround sound that will be a joy to experience for every movie or a soundtrack you throw at it.
Samsung has improved a lot of things in this new soundbar: the subwoofer has been redesigned and is much smaller compared to the previous model, however don't let it fool you. It features dual 8-inch opposing drivers, which Samsung claims reduces vibration while delivering precise bass down to 32Hz with 300W of power.
The setup of the soundbar is easy and is done with the help of the SmartThings app, though it is optional. I would highly suggest utilizing the app as it opens a huge world of many options not available on the supplied remote. If you have a Samsung TV released within 3 years, you can also use the soundbar with addition of the speakers of the TV. Samsung calls it Q-Symphony. It simply creates a powerful sound and one has to experience it.
All in all, this is one of the best soundbars that produces powerful enveloping surround sound that will be a joy to experience for every movie or a soundtrack you throw at it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Still the Undisputed King of Soundbars
on April 2, 2025
Posted by: hrahim1
from Brooklyn
[This review was collected as part of a promotion.] It's pretty rare that the new model of any technology gets smaller and better at the same time. I was pretty skeptical when I heard the Q990F was decreasing the size of the subwoofer while also making upgrading it to a dual woofer but they did it.
The subwoofer is insanely compact and more powerful than any single unit sub I've encountered.
The support for Dolby True HD and DTS:HD make the most of your lossless 4K Blu-rays for the true home theater fanatics and the heights effects add an extra dimension on the streaming services that support it like Netflix, Disney+, Apple TV+, Paramount+ to name a few.
This soundbar sounds Eclipsa audio but as a brand new format, there isn't a lot of content to test it out with but nice to have a future proof soundbar, since this will show up on YouTube in the coming years
The main unit and the satellites are really sleek and create a wide sound stage with good surround effects.
The calibration and dialogue boost options really help complete the home theater experience as does the Q-Symphony feature if you have a Samsung TV to connect it to.
The power of the Q990F makes you think twice about going to the movie theater if you have nice enough neighbors to really let this baby rip.
I would recommend this to a friend!
Written by a customer while visiting The Insiders