Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
500
4 Stars
52
3 Stars
12
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
162 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Big, Bold Sound
on March 27, 2025
Posted by: Roteldip24
from Venus
[This review was collected as part of a promotion.] The Samsung Q990F soundbar is truly a game-changer when it comes to home audio. Paired with my Samsung TV, it delivers an immersive experience that makes watching movies, shows, and sports feel like being in a theater. The sound quality is crystal-clear, with rich bass and detailed highs that bring every scene to life. The Dolby Atmos feature adds a new dimension to the audio, creating an enveloping soundscape that’s simply breathtaking.
The included subwoofer is a powerhouse, delivering deep, thundering bass that you can feel in your chest—perfect for those intense action scenes or booming music tracks. The side speakers are equally impressive, adding a layer of spatial sound that enhances the surround experience. Together, the setup creates a fully immersive audio environment that draws you right into the heart of the action.
Setup was a breeze, and the seamless integration with my Samsung TV means that I can control both devices effortlessly. The sleek design of the soundbar and its components complements the TV beautifully, making it a stylish addition to my living room. Whether it’s for watching a blockbuster or enjoying a quiet music session, the Samsung Q990F soundbar, subwoofer, and side speakers exceed all expectations. It’s a must-have for anyone looking to elevate their entertainment experience!
The included subwoofer is a powerhouse, delivering deep, thundering bass that you can feel in your chest—perfect for those intense action scenes or booming music tracks. The side speakers are equally impressive, adding a layer of spatial sound that enhances the surround experience. Together, the setup creates a fully immersive audio environment that draws you right into the heart of the action.
Setup was a breeze, and the seamless integration with my Samsung TV means that I can control both devices effortlessly. The sleek design of the soundbar and its components complements the TV beautifully, making it a stylish addition to my living room. Whether it’s for watching a blockbuster or enjoying a quiet music session, the Samsung Q990F soundbar, subwoofer, and side speakers exceed all expectations. It’s a must-have for anyone looking to elevate their entertainment experience!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Effortless Atmos Surround Sound
on March 27, 2025
Posted by: Anonymous
from Redmond
[This review was collected as part of a promotion.] Samsung HW-Q990F soundbar is a high end option for home audio with an immersive 11.1.4-channel which takes surround sound to a new level for any soundbar. This soundbar setup includes a main unit, a newly designed dual driver subwoofer, and two wireless rear speakers which creates a truly magical surround sound.
The HW-Q990F is designed to fit neatly under most TV with stylish curvy main body housing multiple drives, placed perfectly to handle all the sound direction delivering a multidimensional audio experience.
Q990F is engineered for clear and versatile sound across music, movies and gaming content. I found sound profile to be well-balanced and neutral which ensures that vocal and instruments sounds are accurate. Newly designed dual firing subwoofer delivers deep and punchy bass enhancing electric music experience.
Movie watchers will love the Dolby Codecs available including Dolby Atmos and DTS:X compatibility. Soundbar and rear speakers generates a powerful, spacious and immersive sound scape. I watched Top Gun old and new one it felt really good to hear flying action sequences and felt very much lifelike.
HW-Q990F supports HDMI 2.1 support for 4K at 120Hz passthrough. It is really helpful with XBOX Series X or PS 5.
Soundbar with Smart Things App allows variety of audio customization options and sound presets. Allowing users to customize as per personal listening experience. Additionally, t also supports Spotify Connect, AirPlay as well as BlueTooth connectivity.
Users would love the HW-Q990F for its sound quality at the same time ease of setup. No pairing is required between devices and everything starts working magically after the Power connection. I'm using HDMI eARC with my Samsung TV but it would work with Optical Cable as well.
Conclusion
Conclusion
Samsung HW-Q990F is a perfect choice who doesn't want to compromise with Audio quality without buying Receiver, Amplifier and separate speakers.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung HW-Q990F: The Ultimate Wireless Soundbar
on March 28, 2025
Posted by: AnthonyRomano1324
from Brooklyn
[This review was collected as part of a promotion.] The Samsung HW-Q990F is the most advanced soundbar I’ve ever experienced. As a tech enthusiast, I’ve tested many high-end audio systems, but this delivers true 11.1.4-channel surround sound with wireless Dolby Atmos and AI-driven sound calibration, making it a game-changer for home audio.
Immersive 11.1.4-Channel Surround Sound
With up-firing, side-firing, and dedicated rear speakers, this system creates an expansive soundstage where every detail is precisely placed. Explosions rumble behind you, voices are crystal clear, and ambient effects move fluidly through the space, delivering theater-grade immersion.
Wireless Dolby Atmos and Q-Symphony
Samsung’s wireless Dolby Atmos eliminates the need for HDMI cables while maintaining pristine, object-based audio that moves freely above and around you. Q-Symphony enhances this further by synchronizing with compatible Samsung TVs, expanding the soundstage and adding depth and realism.
Dual-Subwoofer System for Powerful, Controlled Bass
Inspired by the HW-Q990D, Samsung has added a smaller, secondary subwoofer alongside the primary one. This setup delivers deep, punchy bass without overwhelming the mix, providing more placement flexibility without sacrificing impact.
AI-Optimized Sound and Game Mode Pro
Space Fit Sound Pro Plus automatically analyzes the room’s acoustics, fine-tuning audio for perfect balance. Active Voice Amplifier Pro ensures dialogue remains crisp by adjusting voices in real-time based on background noise. Game Mode Pro provides precise directional audio for competitive gaming.
Final Verdict
With industry-leading wireless technology, adaptive AI tuning, and a refined subwoofer system, the HW-Q990F delivers the most immersive home theater experience available in a soundbar. It’s an absolute must-have for audiophiles, gamers, and movie lovers who demand top-tier performance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung HW-Q990F - A 5-Star Soundbar
on March 28, 2025
Posted by: Fxb5293
from Modesto
[This review was collected as part of a promotion.] The Samsung HW-Q990F is hands-down one of the best home theater soundbars available today. Samsung has taken everything great about its previous flagship models and refined it further, delivering a truly immersive 11.1.4-channel experience that brings movies, music, and gaming to life in a way few soundbars truly can.
From the moment you power it on, the HW-Q990F fills the room with breathtaking clarity and depth. The Dolby Atmos and DTS:X support ensure that sound moves around you in three-dimensional space, making action scenes, dialogue, and music sound more dynamic than ever. The redesigned dual 8-inch subwoofer adds tight, powerful bass that you can actually feel without it overpowering the mids and highs.
The rear speakers are truly wireless and do an excellent job of creating an expansive soundstage. Whether it’s a whisper in a quiet scene or a full-blown explosion, the Q990F delivers cinematic sound that rivals high-end home theater systems. I love that the main soundbar can be off and sound can only come out of the rear speakers for more quiet listening. Should you choose to they can also act as front speakers.
Samsung has kept a sleek and premium design, making it easy to integrate into any setup. The soundbar itself is well-built, and the new subwoofer design not only enhances performance but also blends better into a living space as it is smaller from previous years.
With Wi-Fi, Bluetooth, Chromecast, Spotify Connect, and HDMI eARC, connectivity is top-tier. The integration of Samsung’s Q-Symphony technology allows it to work seamlessly with my Samsung Q90B, making the entire soundscape even more immersive. Another standout feature is the Eclipsa Audio format, which Samsung developed with Google, promising even greater spatial audio realism.
The Samsung HW-Q990F is simply the best soundbar system for 2025, delivering room-filling, theater-quality sound with deep bass, crystal-clear dialogue, and unmatched immersion. If you want the ultimate home theater experience without dealing with a complicated AV receiver setup, this is THE soundbar to get. Five stars all the way!
I would recommend this to a friend!
Response from The InsidersBy Samsung Solutions, March 28, 2025
Hello Fxb5293,
Thank you for your review! It’s great to hear that pairing your HW-Q990F Soundbar with your Samsung TV has unlocked a new level of audio. With Q-Symphony, you’ll experience content like never before as your speakers work together to optimize all audio channels to operate as one.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Thank you for your review! It’s great to hear that pairing your HW-Q990F Soundbar with your Samsung TV has unlocked a new level of audio. With Q-Symphony, you’ll experience content like never before as your speakers work together to optimize all audio channels to operate as one.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting The Insiders
Customer Rating
4
Sounds Much Better Than it Looks
on March 28, 2025
Posted by: jleegs1
from Richmond
[This review was collected as part of a promotion.] I want to start by saying how terrific it sounds. Atmos content is immersive, the redesigned subwoofer sounds much more refined, and pairing this setup with my NeoQLED for Q Symphony makes this a knock out of the park.
However, the appearance of the soundbar leave a bit to be desired. Despite the advertisements showing the Q990F more black, you can clearly tell that everything is more of a graphite/Grey once you have it up, making my setup look mismatched visually. Also, the front of the soundbar has some warping in the plastic, which really is unacceptable at the price point of this system.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Mind Blown
on March 28, 2025
Posted by: gretchen101
from Idaho Falls
[This review was collected as part of a promotion.] I highly recommend this Samsung Q-Series Soundbar! I am a huge music lover and even have additional 2-12 inch speakers in a box in my vehicle. This Samsung soundbar system is the closest comparison I've been looking for. The subwoofer delivers the bass that you can feel. I have the bass at its highest level and my whole house verbirates. Just the way I like it! But that might not be what everyone wants or likes. That's great. You have the availability to modify the sound to your own preference. The smart things app makes your preference easy and manageable. Set up is quick and easy. The only wires are the power cords to the soundbar, the two speakers, and subwoofer. The system does come with wall brackets for the soundbar, but not for the speakers. Not having brackets for the speakers is the only negative for the complete system, but I'm sure I can find ones that will work. The speakers do have a screw mounting capability on the back.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Most impressive sound quality
on March 28, 2025
Posted by: bhkapasiyahoocom
from Sammamish
[This review was collected as part of a promotion.] I was thrilled and surely very excited about this new hw-q990F soundbar 2025 for soo long and hence I got it new Samsung 2025 soundbar I am literally on cloud nine feeling soo happy and proud that I finally got it . When it came to our door I am beyond grateful yet soo excited to open and just setup and see the new soundbar everything is soo easy in setup everything is cleared and the process was too fast and it’s great feature is you can download the app and access from your phone that makes everything more convenient and easier for us .
First thing first we talked about its design the q990F looks soo sleek modern minimalist design yet soo elegant kind of look for your home decor too . It’s also gives you an bonus option if you wanna wall mounted it it’s totally up to you but when I saw this I know I will put under my 65” Tv and it fits perfectly over there and looks soo amazing .
Secondly we talked about it sound system with sub woofer and rear speakers you can explore greatest sound experience with Dolby Atmos literally you can feel that surround sound in every angle and whether you watch a movie or an item song what ever it is it gives the immersive and rich sound where also you feel the rumbling bass that will shake your room eveywhere and you literally feel on the sound track or even on the dialogue delivery you can feel and hear the evey little note and it automatically focus on bass and sound soo perfectly . It’s gives you to experience the home entertainment around you everyone loves the new sound system and get crazy excited about all its features that how this wireless sound system makes it more powerful and unique in its own way . Not only this it’s kind of a smart home hub to you too because it has built in Alexa in it and my kids having fun controlling from Alexa and makes there wishes and from other devices too . Isn’t it a dream watching and witnessing your family live happily and enjoying while watching there favorite music and favorite shows . It makes my living room my tv space more luxurious and yet soo beautiful because it’s design matches everything around it and gives you home theater experience with its unique sound effects. It’s the best thing Samsung ever made and comes every year with almost some new features and makes a feel like we should have it for sure . Definitely worth a hype !!
First thing first we talked about its design the q990F looks soo sleek modern minimalist design yet soo elegant kind of look for your home decor too . It’s also gives you an bonus option if you wanna wall mounted it it’s totally up to you but when I saw this I know I will put under my 65” Tv and it fits perfectly over there and looks soo amazing .
Secondly we talked about it sound system with sub woofer and rear speakers you can explore greatest sound experience with Dolby Atmos literally you can feel that surround sound in every angle and whether you watch a movie or an item song what ever it is it gives the immersive and rich sound where also you feel the rumbling bass that will shake your room eveywhere and you literally feel on the sound track or even on the dialogue delivery you can feel and hear the evey little note and it automatically focus on bass and sound soo perfectly . It’s gives you to experience the home entertainment around you everyone loves the new sound system and get crazy excited about all its features that how this wireless sound system makes it more powerful and unique in its own way . Not only this it’s kind of a smart home hub to you too because it has built in Alexa in it and my kids having fun controlling from Alexa and makes there wishes and from other devices too . Isn’t it a dream watching and witnessing your family live happily and enjoying while watching there favorite music and favorite shows . It makes my living room my tv space more luxurious and yet soo beautiful because it’s design matches everything around it and gives you home theater experience with its unique sound effects. It’s the best thing Samsung ever made and comes every year with almost some new features and makes a feel like we should have it for sure . Definitely worth a hype !!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
This Is the one!
on March 28, 2025
Posted by: JBTechfanatic1
from Gilbert
[This review was collected as part of a promotion.] Meet the all-new HW-Q990F Samsung 11.1.4-channel full surround sound soundbar. This is a product that I absolutely love and has completely changed my at home theater experience. First, let me start by saying this soundbar has all the features I need: Wireless Dolby Atmos, Q-Symphony, SpaceFit Sound Pro, Smart integration, Active Voice Amplifier Pro. It has their new two-sided 8-inch bass module with Dynamic Bass Control. It has Game Mode Pro. That literally makes me feel the same as wearing headphones. While gaming simple things like someone coming behind me. I can hear them walking up as if it's really happening it's crazy cool. It has two HDMI inputs that have full 120Hz VRR and ALLM, so I can Connect my PC or gaming console and get their full capabilities, freeing up HDMI inputs on the back of my TV. The soundbar is gorgeous! It has a mesh grill front and a really streamlined look on top. I really like it; it's easy to clean, doesn't attract dust and lint, and should stand up to the test of time. What's really important here is that, from the moment I took it out of the box, it was extremely easy to set up. I love the fact that it can be controlled fully with Samsung SmartThings. I love Samsung SmartThings; I use it for my smart home, so controlling my soundbar with it is a no-brainer. You can adjust each individual speaker all 23 using the EQ adjustments, adjust your different surround sound modes, update the software; heck, you can even schedule a service appointment if you need help with any issues that might arise in the future, right from SmartThings. But most importantly, the Dolby Atmos sound I get when watching my favorite movies or shows from this soundbar is breathtaking. I swear it's like being in a movie theater; each individual sound coming at you from every direction is breathtaking, and this product has not let my family down. I find the private listening feature extremely useful at home when the kids are sleeping; essentially it tones down everything but still gives you the surround sound effect only from the rear speakers. What I appreciate is that it stays perfectly in sync with the TV's lip sync, of course. Also, for parties, I love that I can take the rear speakers to other rooms and sync the music with the soundbar to play throughout my whole home—a great feature, and we find it very useful. Overall, what can I say? This is the best soundbar I've heard. I highly recommend checking it out; it's definitely worth buying. It makes watching movies at home exciting, and we love it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders