Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(400 Reviews)
Rating breakdown 400 reviews
5 Stars
357
4 Stars
32
3 Stars
7
2 Stars
1
1 Star
3
96%of customers recommend this product.
(
65 out of
68)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
The Best Just Got Better
on March 31, 2025
Posted by: lessthanzero26801
from Cleveland
[This review was collected as part of a promotion.] This is my 6th Samsung Dolby Atmos soundbar. I have the flagship 990 model from the last 3 years. Every room in my house has a Samsung Dolby Atmos soundbar, because the sound for the form factor is truly unmatched. Usually year to year there is an incremental change at best, but this year is the exception. First off, the aesthetic has been completely reimagined. The soundbar has a gorgeous titanium grill pattern that provides a sleek and clean appearance. Secondly, the subwoofer has been redesigned. Instead of the traditional large rectangle, this year features a more compact cube with two 8" drivers instead of one. The result is deeper, richer bass that seems to have punchier mids as well. The HW-Q990F is also the first soundbar I know of to include Eclipsa audio decoding, which is an open standard version of 3D audio. This means that content creators will be able to record in an atmospheric surround format that includes height channels. Samsung is, once again, at the cutting edge of technology with this soundbar, and I anticipate will will see widespread adoption of Eclipsa audio in the future. The overall sound of the HW-Q990F is something you have to hear to believe. It is truly a theater experience from the comfort of your home.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Next-Level Home Theater Sound
on April 1, 2025
Posted by: Jdsweet
from Highland Park
[This review was collected as part of a promotion.] This soundbar blew me away. Even with my LG OLED, the HW-Q990F delivers incredible surround sound — it actually feels like you're in the movie. The Dolby Atmos and rear speakers create a super immersive vibe, and the wireless sub packs a real punch. Dialogue stays sharp, even during intense scenes. Setup was smooth, and it works great even without Q-Symphony. If you want big theater sound at home, this is the one to get.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
One of the Best Soundbars
on April 1, 2025
Posted by: stanmed1
from LYNCHBURG
[This review was collected as part of a promotion.] If you are looking for a quality soundbar and want to experience the best theatrical sound, check out the 2025 Samsung HW-Q990F model. It is Samsung's top of the line soundbar and is loaded with support for the latest audio codecs like dtsX and Dolby Atmos. The Q990F soundbar will also support Samsung's newly announced Eclipsa Audio format, developed with Google, though its real-world benefits remain to be tested. I played a few movies and demos and man the sound stage was absolutely stunning.
Samsung has improved a lot of things in this new soundbar: the subwoofer has been redesigned and is much smaller compared to the previous model, however don't let it fool you. It features dual 8-inch opposing drivers, which Samsung claims reduces vibration while delivering precise bass down to 32Hz with 300W of power.
The setup of the soundbar is easy and is done with the help of the SmartThings app, though it is optional. I would highly suggest utilizing the app as it opens a huge world of many options not available on the supplied remote. If you have a Samsung TV released within 3 years, you can also use the soundbar with addition of the speakers of the TV. Samsung calls it Q-Symphony. It simply creates a powerful sound and one has to experience it.
All in all, this is one of the best soundbars that produces powerful enveloping surround sound that will be a joy to experience for every movie or a soundtrack you throw at it.
Samsung has improved a lot of things in this new soundbar: the subwoofer has been redesigned and is much smaller compared to the previous model, however don't let it fool you. It features dual 8-inch opposing drivers, which Samsung claims reduces vibration while delivering precise bass down to 32Hz with 300W of power.
The setup of the soundbar is easy and is done with the help of the SmartThings app, though it is optional. I would highly suggest utilizing the app as it opens a huge world of many options not available on the supplied remote. If you have a Samsung TV released within 3 years, you can also use the soundbar with addition of the speakers of the TV. Samsung calls it Q-Symphony. It simply creates a powerful sound and one has to experience it.
All in all, this is one of the best soundbars that produces powerful enveloping surround sound that will be a joy to experience for every movie or a soundtrack you throw at it.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Still the Undisputed King of Soundbars
on April 2, 2025
Posted by: hrahim1
from Brooklyn
[This review was collected as part of a promotion.] It's pretty rare that the new model of any technology gets smaller and better at the same time. I was pretty skeptical when I heard the Q990F was decreasing the size of the subwoofer while also making upgrading it to a dual woofer but they did it.
The subwoofer is insanely compact and more powerful than any single unit sub I've encountered.
The support for Dolby True HD and DTS:HD make the most of your lossless 4K Blu-rays for the true home theater fanatics and the heights effects add an extra dimension on the streaming services that support it like Netflix, Disney+, Apple TV+, Paramount+ to name a few.
This soundbar sounds Eclipsa audio but as a brand new format, there isn't a lot of content to test it out with but nice to have a future proof soundbar, since this will show up on YouTube in the coming years
The main unit and the satellites are really sleek and create a wide sound stage with good surround effects.
The calibration and dialogue boost options really help complete the home theater experience as does the Q-Symphony feature if you have a Samsung TV to connect it to.
The power of the Q990F makes you think twice about going to the movie theater if you have nice enough neighbors to really let this baby rip.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung HW-Q990F: Ultimate Home Theater Sound
on April 2, 2025
Posted by: Oyamamoto
from Mount Laurel
[This review was collected as part of a promotion.] The Samsung HW-Q990F has completely transformed our home entertainment experience. From the moment we set it up, we noticed a huge improvement in sound quality. The new design with horizontal lines on top gives it a sleek, high-end look that blends perfectly with our setup. It feels like a premium addition to our living room.
One of the best things about this system is the surround sound. Even though we have vaulted ceilings, which aren’t ideal for home theater audio, the sound still fills the room. My wife and I were watching a show recently, and for the first time, we could actually hear the difference between Dolby Atmos and regular 5.1 sound. The depth, clarity, and movement of the audio made everything feel more immersive.
I also have a Samsung 85” Class QN90C Neo QLED 4K UHD Smart TV (2023), and the Q-Symphony feature is really impressive. The way the TV and soundbar work together creates a perfectly balanced and powerful sound experience. The Wi-Fi connectivity, which is only possible with a Samsung TV, is another great feature because it helps with cable management, making the setup much cleaner and more organized.
The subwoofer is surprisingly small but very powerful, making it easy to hide while still delivering deep, punchy bass. The whole system is incredibly powerful. We can only turn it up to about 20% in our condo without worrying about the neighbors. When my friends come over and I turn on the soundbar, it feels like I have a professional sound system installed. The volume and clarity make it feel like a concert in my living room, which always impresses everyone.
Overall, we’re extremely happy with the HW-Q990F. The sound quality is outstanding, the design is sleek, and the subwoofer is compact yet powerful. If you have a Samsung TV, this soundbar is a perfect match. If you’re looking for a true home theater experience, this soundbar is a fantastic choice.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
HW-Q990F: Effortless Setup and Immersive Sound
on April 3, 2025
Posted by: Ryan52403
from Carmel
[This review was collected as part of a promotion.] After unboxing and setting up the Samsung HW-Q990F, my first impressions were overwhelmingly positive. The build quality is excellent, and while the soundbar is larger than my previous one, its size feels justifiable given that just the bar houses 15 speakers. Despite its impressive speaker count, it remains surprisingly compact.
What truly impressed me right off the bat was how effortless the setup was. It couldn't have been simpler—unbox the soundbar, surround speakers, and subwoofer, connect the power cables, and everything pairs automatically. I was bracing myself for the usual pairing hassle, where you need to hold down specific buttons or go through an elaborate process for each component. Thankfully, that was not the case at all; the setup was quick and seamless. To make things even more convenient, enabling SpaceFit Sound Pro automatically calibrates the system to your room, eliminating any need to manually adjust speaker placement or fiddle with calibration settings.
Having watched a couple of movies and enjoyed some March Madness games, I can confidently say the sound quality has been exceptional. Voices are clear, natural, and easy to understand, even during fast-paced action scenes. The soundstage is immersive. While the surround sound setting delivers a rich experience, I found myself preferring the adaptive sound mode. As I understand it, the adaptive sound feature uses Samsung's proprietary technology to upscale the 5.1 signal and make full use of the 11.1.4 channels, enhancing the surround effects. Even watching basketball feels more immersive, with stadium sounds dynamically coming through the surround channels.
The soundbar delivers exceptional sound quality, a user-friendly setup experience, and impressive future-proofing with features like Eclipsa Audio. Whether watching movies, sports, or enjoying music, this soundbar makes a compelling case for anyone looking to elevate their home entertainment experience.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Rich, Crisp and Gorgeously Engineered Home Audio
on April 3, 2025
Posted by: rguise
from NAPERVILLE
[This review was collected as part of a promotion.] The Samsung HW-Q990F Home Audio system is a true game-changer when it comes to your personal home entertainment. The sound that it delivers is nothing short of incredible. The 11-channel speaker arrangement guarantees you'll hear the softest, subtle sounds as well as literally feel the powerful ones. Equally impressive is the dual-bass setup that the 2025 HW-Q990F includes as a notable upgrade. This thing is capable of producing jaw-dropping sounds that will genuinely stand up to actual theater-level experiences.
Beyond its carefully crafted engineering, the HW-Q990F is also packed with intelligent features that help you effortlessly get the most out of your space and any media you may be consuming. From voice-enhacing to auto-calculating your room's dimensions, this thing will sound amazing in any environment. This is an absolute must-have if you've invested in any higher end televisions or gaming systems. The HW-Q990F's ability to maximize the benefits of Dobly, Q-Symphony and Eclipsa will take all of your entertainment to the next level. I cannot stop raving about how pleased I am with this home audio system.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
A True Cinematic Powerhouse
on April 4, 2025
Posted by: Kdperry
from Midlothian
[This review was collected as part of a promotion.] I’ve used a lot of sound systems over the years, but the Samsung HW-Q990F takes home theater audio to a whole new level. Paired with my UST projector and a ALR screen, this soundbar delivers a legitimately immersive Dolby Atmos experience, and it's all done without the clutter of a traditional wired setup.
The 11.1.4 channel configuration is no marketing gimmick. You can feel the height effects and hear discrete audio from all directions. The wireless rear speakers and subwoofer are powerful, responsive, and sync beautifully without noticeable lag or dropouts. Bass is deep but tight, and dialogue is crystal clear, even in action-heavy scenes.
Setup was seamless. Samsung’s Q-Symphony feature and the HDMI eARC connection make integration with my other Samsung gear effortless. Whether I’m watching movies, gaming, or streaming music, the sound fills the room with cinematic richness and punch.
It’s rare to find this kind of power and convenience wrapped into such a sleek and clean form factor. No AV receiver, no cable chaos, just top-tier audio that lives up to the hype.
Highly recommend for anyone serious about home entertainment but unwilling to sacrifice aesthetics. This system delivers.
I would recommend this to a friend!
Written by a customer while visiting The Insiders