Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(400 Reviews)
Rating breakdown 400 reviews
5 Stars
357
4 Stars
32
3 Stars
7
2 Stars
1
1 Star
3
96%of customers recommend this product.
(
65 out of
68)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
The design is awesome
on December 20, 2025
Posted by: angosi
[This review was collected as part of a promotion.] The initial configuration is excellent, and the sound quality is impressive. Q-Symphony distributes audio evenly throughout my living room, creating an immersive experience that makes you feel as though you are part of the action on the TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound experience
on December 26, 2025
Posted by: Entertainer
[This review was collected as part of a promotion.] The Samsung HW-Q990F Soundbar is a top-tier choice for anyone serious about sound. After testing options from JBL, ONN, Insignia, and Vizio, the Q990F consistently stands out. With 11.1.4 channels, Dolby Atmos, and DTS:X, it delivers a rich, immersive audio experience that JBL and Vizio can't match at this level. The Q-Symphony feature, when paired with a compatible Samsung QLED TV, provides perfect integration and synchronization that rivals like Bose and Sonos just can’t replicate.
The built-in subwoofer and rear speakers deliver deep bass and clear mids, enhancing everything from movies to music. What I love is how user-friendly the Q990F is—Adaptive Sound and One Remote Control make it a breeze to set up, especially compared to the often bulky or confusing systems from ONN and Insignia. It also looks sleek and premium in any living room, unlike the more utilitarian designs of JBL or Vizio.
Overall, the Q990F offers superior sound, great value, and effortless integration that leave most other brands behind, making it a must-have for anyone looking to elevate their home theater experience, especially to pair with Samsung TVs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crisp, powerful sound that fills the entire room.
on December 31, 2025
Posted by: RooferLifeCW
[This review was collected as part of a promotion.] I’ve used a lot of different soundbars over the years, but the Samsung Q990F is the first one that genuinely impressed me the moment it powered on. The sound is crisp, powerful, and surprisingly clean even at higher volumes. You can hear every detail no matter where you’re standing or sitting in the room, which is something most systems claim but rarely deliver. The rear speakers actually create a real surround effect instead of just throwing noise behind you, and the sub hits hard without drowning out dialogue.
Setup was simple. After it paired with my Samsung TV, the Q‑Symphony feature made everything feel more connected, like the TV and soundbar were working together instead of separately. Wireless Dolby Atmos also surprised me — movies feel bigger, more immersive, and more detailed without needing a complicated setup. Plus normal TV shows sound clearer and more balanced, makes you feel almost like your there.
If I had to mention anything, it’s that the system takes up a little space, but once you hear it, that won’t matter. This is one upgrade you notice immediately, it’s hard to imagine going back to anything else after hearing it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Less impressed for the amount of money paid for th
on February 20, 2026
Posted by: Gary
from Sidney oh
Bass is Lacking. Can hardly hear the bass. I have tried numerous setting all the same result. Very disappointed. May be retuning this unit.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Solutions, February 23, 2026
Hello Gary,
We appreciate you taking a moment to review the Samsung HW-Q990F Soundbar.
Two adjustments can be made to maximize bass from the soundbar and subwoofer:
1. Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.
2. Adjust the bass control by pressing the TONE CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
Alternatively, you can press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
You can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
We appreciate you taking a moment to review the Samsung HW-Q990F Soundbar.
Two adjustments can be made to maximize bass from the soundbar and subwoofer:
1. Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.
2. Adjust the bass control by pressing the TONE CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
Alternatively, you can press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
You can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Big, Bold Sound
on March 27, 2025
Posted by: Roteldip24
from Venus
[This review was collected as part of a promotion.] The Samsung Q990F soundbar is truly a game-changer when it comes to home audio. Paired with my Samsung TV, it delivers an immersive experience that makes watching movies, shows, and sports feel like being in a theater. The sound quality is crystal-clear, with rich bass and detailed highs that bring every scene to life. The Dolby Atmos feature adds a new dimension to the audio, creating an enveloping soundscape that’s simply breathtaking.
The included subwoofer is a powerhouse, delivering deep, thundering bass that you can feel in your chest—perfect for those intense action scenes or booming music tracks. The side speakers are equally impressive, adding a layer of spatial sound that enhances the surround experience. Together, the setup creates a fully immersive audio environment that draws you right into the heart of the action.
Setup was a breeze, and the seamless integration with my Samsung TV means that I can control both devices effortlessly. The sleek design of the soundbar and its components complements the TV beautifully, making it a stylish addition to my living room. Whether it’s for watching a blockbuster or enjoying a quiet music session, the Samsung Q990F soundbar, subwoofer, and side speakers exceed all expectations. It’s a must-have for anyone looking to elevate their entertainment experience!
The included subwoofer is a powerhouse, delivering deep, thundering bass that you can feel in your chest—perfect for those intense action scenes or booming music tracks. The side speakers are equally impressive, adding a layer of spatial sound that enhances the surround experience. Together, the setup creates a fully immersive audio environment that draws you right into the heart of the action.
Setup was a breeze, and the seamless integration with my Samsung TV means that I can control both devices effortlessly. The sleek design of the soundbar and its components complements the TV beautifully, making it a stylish addition to my living room. Whether it’s for watching a blockbuster or enjoying a quiet music session, the Samsung Q990F soundbar, subwoofer, and side speakers exceed all expectations. It’s a must-have for anyone looking to elevate their entertainment experience!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Effortless Atmos Surround Sound
on March 27, 2025
Posted by: Anonymous
from Redmond
[This review was collected as part of a promotion.] Samsung HW-Q990F soundbar is a high end option for home audio with an immersive 11.1.4-channel which takes surround sound to a new level for any soundbar. This soundbar setup includes a main unit, a newly designed dual driver subwoofer, and two wireless rear speakers which creates a truly magical surround sound.
The HW-Q990F is designed to fit neatly under most TV with stylish curvy main body housing multiple drives, placed perfectly to handle all the sound direction delivering a multidimensional audio experience.
Q990F is engineered for clear and versatile sound across music, movies and gaming content. I found sound profile to be well-balanced and neutral which ensures that vocal and instruments sounds are accurate. Newly designed dual firing subwoofer delivers deep and punchy bass enhancing electric music experience.
Movie watchers will love the Dolby Codecs available including Dolby Atmos and DTS:X compatibility. Soundbar and rear speakers generates a powerful, spacious and immersive sound scape. I watched Top Gun old and new one it felt really good to hear flying action sequences and felt very much lifelike.
HW-Q990F supports HDMI 2.1 support for 4K at 120Hz passthrough. It is really helpful with XBOX Series X or PS 5.
Soundbar with Smart Things App allows variety of audio customization options and sound presets. Allowing users to customize as per personal listening experience. Additionally, t also supports Spotify Connect, AirPlay as well as BlueTooth connectivity.
Users would love the HW-Q990F for its sound quality at the same time ease of setup. No pairing is required between devices and everything starts working magically after the Power connection. I'm using HDMI eARC with my Samsung TV but it would work with Optical Cable as well.
Conclusion
Conclusion
Samsung HW-Q990F is a perfect choice who doesn't want to compromise with Audio quality without buying Receiver, Amplifier and separate speakers.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung HW-Q990F: The Ultimate Wireless Soundbar
on March 28, 2025
Posted by: AnthonyRomano1324
from Brooklyn
[This review was collected as part of a promotion.] The Samsung HW-Q990F is the most advanced soundbar I’ve ever experienced. As a tech enthusiast, I’ve tested many high-end audio systems, but this delivers true 11.1.4-channel surround sound with wireless Dolby Atmos and AI-driven sound calibration, making it a game-changer for home audio.
Immersive 11.1.4-Channel Surround Sound
With up-firing, side-firing, and dedicated rear speakers, this system creates an expansive soundstage where every detail is precisely placed. Explosions rumble behind you, voices are crystal clear, and ambient effects move fluidly through the space, delivering theater-grade immersion.
Wireless Dolby Atmos and Q-Symphony
Samsung’s wireless Dolby Atmos eliminates the need for HDMI cables while maintaining pristine, object-based audio that moves freely above and around you. Q-Symphony enhances this further by synchronizing with compatible Samsung TVs, expanding the soundstage and adding depth and realism.
Dual-Subwoofer System for Powerful, Controlled Bass
Inspired by the HW-Q990D, Samsung has added a smaller, secondary subwoofer alongside the primary one. This setup delivers deep, punchy bass without overwhelming the mix, providing more placement flexibility without sacrificing impact.
AI-Optimized Sound and Game Mode Pro
Space Fit Sound Pro Plus automatically analyzes the room’s acoustics, fine-tuning audio for perfect balance. Active Voice Amplifier Pro ensures dialogue remains crisp by adjusting voices in real-time based on background noise. Game Mode Pro provides precise directional audio for competitive gaming.
Final Verdict
With industry-leading wireless technology, adaptive AI tuning, and a refined subwoofer system, the HW-Q990F delivers the most immersive home theater experience available in a soundbar. It’s an absolute must-have for audiophiles, gamers, and movie lovers who demand top-tier performance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung HW-Q990F - A 5-Star Soundbar
on March 28, 2025
Posted by: Fxb5293
from Modesto
[This review was collected as part of a promotion.] The Samsung HW-Q990F is hands-down one of the best home theater soundbars available today. Samsung has taken everything great about its previous flagship models and refined it further, delivering a truly immersive 11.1.4-channel experience that brings movies, music, and gaming to life in a way few soundbars truly can.
From the moment you power it on, the HW-Q990F fills the room with breathtaking clarity and depth. The Dolby Atmos and DTS:X support ensure that sound moves around you in three-dimensional space, making action scenes, dialogue, and music sound more dynamic than ever. The redesigned dual 8-inch subwoofer adds tight, powerful bass that you can actually feel without it overpowering the mids and highs.
The rear speakers are truly wireless and do an excellent job of creating an expansive soundstage. Whether it’s a whisper in a quiet scene or a full-blown explosion, the Q990F delivers cinematic sound that rivals high-end home theater systems. I love that the main soundbar can be off and sound can only come out of the rear speakers for more quiet listening. Should you choose to they can also act as front speakers.
Samsung has kept a sleek and premium design, making it easy to integrate into any setup. The soundbar itself is well-built, and the new subwoofer design not only enhances performance but also blends better into a living space as it is smaller from previous years.
With Wi-Fi, Bluetooth, Chromecast, Spotify Connect, and HDMI eARC, connectivity is top-tier. The integration of Samsung’s Q-Symphony technology allows it to work seamlessly with my Samsung Q90B, making the entire soundscape even more immersive. Another standout feature is the Eclipsa Audio format, which Samsung developed with Google, promising even greater spatial audio realism.
The Samsung HW-Q990F is simply the best soundbar system for 2025, delivering room-filling, theater-quality sound with deep bass, crystal-clear dialogue, and unmatched immersion. If you want the ultimate home theater experience without dealing with a complicated AV receiver setup, this is THE soundbar to get. Five stars all the way!
I would recommend this to a friend!
Response from The InsidersBy Samsung Solutions, March 28, 2025
Hello Fxb5293,
Thank you for your review! It’s great to hear that pairing your HW-Q990F Soundbar with your Samsung TV has unlocked a new level of audio. With Q-Symphony, you’ll experience content like never before as your speakers work together to optimize all audio channels to operate as one.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Thank you for your review! It’s great to hear that pairing your HW-Q990F Soundbar with your Samsung TV has unlocked a new level of audio. With Q-Symphony, you’ll experience content like never before as your speakers work together to optimize all audio channels to operate as one.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting The Insiders