Customer reviews from Samsung US
Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(572 Reviews)
Rating breakdown 572 reviews
5 Stars
500
4 Stars
52
3 Stars
12
2 Stars
4
1 Star
4
97%of customers recommend this product.
(
162 out of
167)
Customer Reviews for Samsung - Refurbished Excellent - Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
BIG Sound Soundbar
on September 20, 2025
Posted by: Waynerf4
[This review was collected as part of a promotion.] I purchased this soundbar alone with the Samsung QN75QN800 8k tv for a upgrade of a rack 7.2 channel system that took up a lot of space. The sound from the soundbar is louder at high volume and at low volume it is easier to hear which was a problem with the rack Onkyo system. Don't get me wrong, the Onkyo system is great for action movies but was hard to hear in a normal listening mode like for news or a documentary show unless to turn the volume up. Im glade I made the switch..love the soundbar 110% and recommend it to anyone who is looking for a top notch soundbar, Samsung is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crisp sound
on October 8, 2025
Posted by: Pokz007
[This review was collected as part of a promotion.] Connecred this to my samsung 55in tv. Easy set up with all included parts needed for a movie theatre like experience.
Very crisp sound and mind blowing experience!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Sound, Doesn't Replace a Good Audio Syst
on October 20, 2025
Posted by: Fafhrd44
[This review was collected as part of a promotion.] Although we have an excellent audio system in our TV viewing room, it sometimes mutes itself while we're watching programming. We bought the 990F sound bar system to make watching TV a simpler experience. The sound quality is surprisingly good, and we don't really miss the audio system. However, I would not say this is equal to our audio system. I'm very happy with the purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sound system
on October 20, 2025
Posted by: Jim12805
[This review was collected as part of a promotion.] Sound bar, sub woofer and two rear speaker creates the ultimate surround sound experience that adjust to any room size.
It has spatial sound where you hear it but it sound like it is coming from above or behind you (such as an airplane flying up from behind you ) If you close you eyes you can hear the sounds moving around you. Overall they are a great match to the Samsung tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A True Game-Changer for Movies
on October 22, 2025
Posted by: QSERIESFAN
[This review was collected as part of a promotion.] I am absolutely blown away by this 2025 Q-series soundbar system. It has completely transformed my living room into a premium movie theater.
The setup was surprisingly simple. The wireless subwoofer and rear speakers connected to the main soundbar seamlessly, creating a clean setup with no messy cables running across the room.
The sound quality is the real star here. The 11.1.4 channels create a soundstage that is incredibly wide and immersive. Watching movies with Dolby Atmos is a completely new experience. You don't just hear the sound; you feel it moving all around you. The dialogue is exceptionally clear and anchored to the screen, even during the most chaotic action scenes.
The subwoofer provides deep, rich bass that you can feel, but it's never boomy or overwhelming. It adds serious impact to movies and music. The dedicated rear speakers are fantastic and create a true, convincing surround-sound bubble that pulls you right into the action. Hearing effects from above and behind is a genuine game-changer.
Even listening to music is a treat, with excellent separation and clarity across all channels. This soundbar system has exceeded all my expectations. Highly recommended!
The setup was surprisingly simple. The wireless subwoofer and rear speakers connected to the main soundbar seamlessly, creating a clean setup with no messy cables running across the room.
The sound quality is the real star here. The 11.1.4 channels create a soundstage that is incredibly wide and immersive. Watching movies with Dolby Atmos is a completely new experience. You don't just hear the sound; you feel it moving all around you. The dialogue is exceptionally clear and anchored to the screen, even during the most chaotic action scenes.
The subwoofer provides deep, rich bass that you can feel, but it's never boomy or overwhelming. It adds serious impact to movies and music. The dedicated rear speakers are fantastic and create a true, convincing surround-sound bubble that pulls you right into the action. Hearing effects from above and behind is a genuine game-changer.
Even listening to music is a treat, with excellent separation and clarity across all channels. This soundbar system has exceeded all my expectations. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Immersion through sound
on October 26, 2025
Posted by: NewSamsungScootin
[This review was collected as part of a promotion.] An experience that you wanted, and one that far exceeds it. This is a perfect set up providing the bass I needed and the clear crisp audio for dialogue that other systems have failed in. Overall I am beyond haloy with this selection and am considering another setup for my main living room.
Low key just becoming a Samsung house overnight hahaha.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound system in the market
on October 28, 2025
Posted by: Love2rock
[This review was collected as part of a promotion.] best sound system in the market great sound stage no issues easy to set up if you have a Samsung TV but it works with everything else you need to have certain finesse with other systems you have to know what you're doing. Love the sound system great sound stage .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is absolutely fantastic
on November 4, 2025
Posted by: Kuietkevin
[This review was collected as part of a promotion.] This system is absolutely fantastic, I couldn't ask for a better system, does absolutely everything I needed to do plus. You won't be disappointed I guarantee it.
Value
5
Written by a customer while visiting Samsung US