Customer reviews from Samsung US
Samsung - Refurbished Excellent - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
Average customer rating
4.5
(345 Reviews)
Rating breakdown 345 reviews
5 Stars
245
4 Stars
66
3 Stars
14
2 Stars
7
1 Star
13
87%of customers recommend this product.
(
109 out of
125)
Customer Reviews for Samsung - Refurbished Excellent - The Freestyle 2nd Gen with Gaming Hub FHD HDR Smart Portable Projector - White
Customer Rating
5
Great product
on April 20, 2025
Posted by: kyngsmyle
[This review was collected as part of a promotion.] Great for all entertainment purposes.The kids love it for family time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well I like they have app for xbox
on April 20, 2025
Posted by: Pewee909
[This review was collected as part of a promotion.] Well I use this for streaming dramas I was expecting to have the viki app on the new tv but for reason is only available on the freestyle
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatly Impressed
on April 20, 2025
Posted by: MoreStuff
[This review was collected as part of a promotion.] Gave this to our game obsessed teenager for Christmas. It projects across her room onto a 8’x 6’ wall above her closet. Picture definition is remarkable with her room darkened. This worked effortlessly well with existing subscriptions and services. Recommend to all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Brightness is super weak
on April 20, 2025
Posted by: JustinS
[This review was collected as part of a promotion.] Can only use really if its pitch black out. We bought it to use on our deck and were pretty disappointed for the price. There are better options on the market for the money.
Value
2
Response from Samsung USBy Samsung Specialist, April 21, 2025
JustinS,
We appreciate your feedback on the brightness level. If the image is too dim, try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
Dynamic: Makes the picture brighter and clearer in bright viewing environments.
Standard: Is the default mode suitable for general viewing environments
Movie: Is suitable for watching Projector or movies in a dark room.
You can also manually fine tune your image under Expert Settings. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
I hope this tip helps. Should you have questions, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
We appreciate your feedback on the brightness level. If the image is too dim, try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
Dynamic: Makes the picture brighter and clearer in bright viewing environments.
Standard: Is the default mode suitable for general viewing environments
Movie: Is suitable for watching Projector or movies in a dark room.
You can also manually fine tune your image under Expert Settings. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
I hope this tip helps. Should you have questions, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Dissatisfied
on April 20, 2025
Posted by: Sofibless
[This review was collected as part of a promotion.] For a big brand like samsung the quality of this projector should be better I'm so disappointed with samsung.
Value
3
Response from Samsung USBy Samsung Specialist, April 21, 2025
Sofibless,
We appreciate your review of Samsung’s Freestyle 2nd Gen. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
We appreciate your review of Samsung’s Freestyle 2nd Gen. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing product!
on April 18, 2025
Posted by: Gppp888
[This review was collected as part of a promotion.] I've had a wonderful experience with this projector. It's very convenient for watching movies, sports, and playing games whenever I choose.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
The brightness sucks
on April 10, 2025
Posted by: Rjun
from Meridian
The brightness on this device just got worse and worse till eventually I couldn't see even in compete darkness
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Samsung Specialist, April 11, 2025
Rjun,
We appreciate your feedback on The Freestyle 2nd Gen’s brightness. If the image appears too dim, please first ensure your unit is running the latest firmware, as updates may include picture quality enhancements: Settings > Support > Software Update > Update Now
If brightness is still not to your preference, try adjusting the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Dynamic: Brighter and clearer for well-lit spaces
• Standard: Default mode for general viewing
• Movie: Ideal for darker rooms
For more control, you can also fine-tune your image settings under: Settings > All Settings > Picture > Expert Settings
If you need further assistance, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on The Freestyle 2nd Gen’s brightness. If the image appears too dim, please first ensure your unit is running the latest firmware, as updates may include picture quality enhancements: Settings > Support > Software Update > Update Now
If brightness is still not to your preference, try adjusting the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Dynamic: Brighter and clearer for well-lit spaces
• Standard: Default mode for general viewing
• Movie: Ideal for darker rooms
For more control, you can also fine-tune your image settings under: Settings > All Settings > Picture > Expert Settings
If you need further assistance, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely adore this gaming hub.
on April 7, 2025
Posted by: jjmm0613
[This review was collected as part of a promotion.] My friends and I have fun all day long. Sometimes I have to hide from answering the door just to get a break.
Value
5
Written by a customer while visiting Samsung US