Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,686 Reviews)
Rating breakdown 4,686 reviews
5 Stars
3,347
4 Stars
793
3 Stars
272
2 Stars
131
1 Star
143
81%of customers recommend this product.
(
1,071 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
4
Glad I upgraded from Watch 6!
on July 29, 2024
Posted by: HJStrawberry
[This review was collected as part of a promotion.] I've had my new watch for about a week now. I decided to upgrade from the Watch 6 because of the great trade in deals. I've been very pleased so far!
First off, the navigation through the device is much quicker! The sleep recording seems to be much more accurate and has the added bonus of sleep apnea detection.
The watch battery isn't lasting me though the day yet, I know it says it's training, but I'm a little disappointed in that, which seems worse than the watch 6. Also, it's still not detecting the start of activity such as lawn mowing, which I'd think should show up as moderate walking.
I love the new green color which looks more like a polished dark silver. I'm also looking forward to trying out some of the new Galaxy AI features!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 7 watch
on July 29, 2024
Posted by: Hunter6139
[This review was collected as part of a promotion.] Love my new Galaxy 7 watch!! Battery is a lot better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life is terrible
on July 29, 2024
Posted by: Batterylifesucksbad
[This review was collected as part of a promotion.] The battery lasts about 4 hours. I've talked to support and they wanted me to turn off all of the features that make it a smart watch in order to get better battery life. But it doesn't even last overnight, it takes forever to charge, and then it dies with little usage. They won't acknowledge a problem or if there's going to be a software update to fix it. So I'm just going to return it.
Value
2
Response from Samsung USBy R&R Team, July 29, 2024
Your feedback is very much appreciated. We want to make sure that you get the best out of your Watch7. We see that you are reaching out to us regarding your battery life. We want you to be able to enjoy the features such as sleep monitoring on your device. Samsung offers a 12-month limited warranty for manufacturer defects. We recommend checking out the link below which should give you options to help optimize your Watch7 battery life. If this continues to be your experience, please reach out to us at Samsung Support so that we can look into a personalized solution to this. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
New tablet
on July 29, 2024
Posted by: Newtoy
[This review was collected as part of a promotion.] Excellent battery life and storage. Beautiful picture and easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful watch
on July 29, 2024
Posted by: andre007
[This review was collected as part of a promotion.] I found my new Galaxy Watch 7 wonderful, the Galaxy AI greatly optimizes the measurements of my daily activities it is clearly noted the improvement with each version and now with Galaxy AI I can see the difference the watch is much smarter. I particularly thought that the watch looked very beautiful, the bracelet with its new look is wonderful, really Samsung is congratulated, I am only 7 days with my new watch and I am already mega satisfied with the quality of the product and all its functions. and improvements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new watch 7
on July 29, 2024
Posted by: Duchess
[This review was collected as part of a promotion.] I actually love it. Miss my rotary dial on the classic 4. But this one I'm getting use to it. Battery life could be a little better . 5 ☆ I understand the fix is on the way soon. But I love it. Loved the trade in deal and free watchband.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung smart watch
on July 29, 2024
Posted by: Sparkdawg
[This review was collected as part of a promotion.] Love my Samsung watch6 it's great on the go and I am not familiar with AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
How come you haven't got it yet?
on July 29, 2024
Posted by: ButchyBoom
[This review was collected as part of a promotion.] I upgraded to the Galaxy watch 7 from the watch 5 pro, and I'm so glad I did first it did seem the battery was going down very fast apparently the AI takes a few minutes, actually a couple of recharging cycles to learn but now the battery seems to be working great, the features are amazing I'm still getting used to the new information in the app such as the ages, and trying to get enough sleep to make the numbers work lol anyway, without hesitation I would buy again.
Value
5
Written by a customer while visiting Samsung US