Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Raymond
from Temecula
Expertise:Intermediate
Verified Purchase:Yes
1 star so far because I'm only getting 9 - 10 hours of battery life. I've cut off everything I can think of and using power saver mode.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, September 8, 2024
Hey Raymond! Thank you for sharing your honest feedback about the new Galaxy Watch7. With the Watch7, you can easily respond to texts on the go, directly from your wrist. With Suggested Replies powered by Galaxy AI, you can get simple suggestions on how to reply, improving your overall user experience. We understand the importance of a long-lasting battery life to make the most of innovative features. If you're experiencing shortened battery life, please check if your watch is running the latest software version. To do this, open the Galaxy Wearable app on your phone, go to "Watch settings" or "SETTINGS," select "About watch," and then update the watch software. These updates should optimize your watch's performance. Our team is dedicated to ensuring you have the best experience with your Galaxy Watch7, and we are here to help when needed. Thank you for your feedback, which we greatly value as we work to continuously improve our products and services. If you encounter further difficulties after updating the software, please contact Samsung Support for further assistance.-Kelvin
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Written by a customer while visiting Samsung US
Posted by: DisgruntledJug5463
Verified Purchase:Yes
Samsung pushing Health notifications and not allowing users to even disable them is as cheap a behavior as it gets. Couldn't return it faster.
Response from Samsung USBy R&R Team, September 9, 2024
Thanks for reaching out to us! We always appreciate hearing from our valued customers. It looks like you reached out to share your thoughts on the Galaxy Watch7. The Watch7 allows you to understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns, and more with high precision. Everyone has their workout regime or health needs, and Samsung Health makes it easy to customize which health activities or features will send you notifications. For example, maybe you'd like to receive notifications about your Step count but aren't interested in Marketing notifications. You can adjust the notifications so you only receive what you want and can focus on what's important to you. Check out the link attached for step-by-step instructions on how to do so. If you have any further questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001350/
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on July 29, 2024
Posted by: TMRsunflower
[This review was collected as part of a promotion.] I love my galaxy watch. I can set it to everything I need it to be. Exercise. Calls, music etc
Galaxy AI has lots of options and you can customize all your needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy watch7
on July 29, 2024
Posted by: Roy1990
[This review was collected as part of a promotion.] I've always used Samsung products. Just got my new galaxy watch7 and it's amazing. I love the look. The features are great. It's very easy to use. Galaxy Ai feature is so useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the health features on my watch
on July 29, 2024
Posted by: Jazzy212
[This review was collected as part of a promotion.] I love the Galaxy AI features on my watch..the health features help with my daily tasks. I love how I can customize my workouts and access them from my watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Purchase!
on July 29, 2024
Posted by: CarliNJ
[This review was collected as part of a promotion.] This was a great trade-in purchase!! Each year I upgrade to the newest Samsung watch and phone. The new Galaxy 7 watch did not disappoint! I love the sleep feature, it's been great and my first time using it, the large dial is great, I love that everything is spaced out and not crowded. It's fast charging for sure and the battery life is the best I've seen.
Galaxy AI is cool!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch!!!
on July 29, 2024
Posted by: Rajesh
[This review was collected as part of a promotion.] One of the best watch in the galaxy watch series. In watch 7 everything is so fast. I have had the previous gen watches but this one is very snappy compared to the previous ones. Battery life also is very good easily crosses two days.(AOD off ) . I use this watch to track my daily activities including 1.5 hours of workout,sleep,stress,ecg,O2 level...so far Loving it...highly recommend to those who are in Android eco system.. 😄
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch
on July 29, 2024
Posted by: GalaxyWatch
[This review was collected as part of a promotion.] The watch Battery doesn't last long. Galaxy AI is good
Value
4
Written by a customer while visiting Samsung US