Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,686 Reviews)
Rating breakdown 4,686 reviews
5 Stars
3,347
4 Stars
793
3 Stars
272
2 Stars
131
1 Star
143
81%of customers recommend this product.
(
1,071 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
1
Horrible Battery
on July 27, 2024
Posted by: Cajest
Expertise:Expert
Battery life was horrible. I was charging 3x a day. If I turned off all of the features, I still had to charge 2x a day. I am returning the watch.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 18, 2024
Thanks for sharing your feedback with us, Cajest. We love hearing from you! We see that you reached out regarding the Galaxy Watch7. The Galaxy Watch7 is equipped with a wide array of features geared towards helping you achieve your health and fitness goals. One standout feature of the Galaxy Watch7 is its personalized Energy Score, powered by Galaxy AI. This innovative feature allows you to assess your physical readiness for the day based on your previous day's activities. By providing you with valuable insights into your energy levels, the Galaxy Watch7 empowers you to make informed decisions about how to approach your day. With the personalized Energy Score, you can set daily challenges for yourself and strive to improve your score incrementally. This not only serves as a motivating factor but also encourages you to make positive lifestyle changes to enhance your overall well-being. We understand that a durable battery is needed to enjoy the features of your watch. If you are still experiencing shortened battery life, we recommend checking and ensuring that your watch is running the latest software version available. Sometimes apps may have a bug that causes them to use excessive battery. Make sure all your apps are up to date for the best performance. Check out the attached link for additional steps to ensure your battery life increases. If this persists, please reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Muy poco dura la carga
Verified Purchase:Yes
La carga dura muy poco, de ahi todo funciona a la perfección
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting Samsung US
Posted by: Miguel
from San Diego, CA
Expertise:Expert
Verified Purchase:Yes
It's a big upgrade coming from the Galaxy watch 4. The score meter is an interesting idea. And I enjoy the battery life.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Walt
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
A very light watch with a lovely screen and so many features
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Chris
Expertise:Intermediate
Verified Purchase:Yes
The battery life is horrible. 8 hours on a good day. Unacceptable.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, July 28, 2024
We appreciate your candid feedback, Chris. Your feedback is essential to our continued improvement. We see that you are reaching out to us about your Watch7 battery life. We recommend using the link attached to help you troubleshoot your battery. If this persists, please reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Easy life
on July 28, 2024
Posted by: ROVEDO19
[This review was collected as part of a promotion.] I use my watch all the time, it's just perfect for training and fitness.
The side it's great and it's basically all you need, you can do anything with it.
The side it's great and it's basically all you need, you can do anything with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works as promised
on July 28, 2024
Posted by: 729LRYar
[This review was collected as part of a promotion.] I brought this tablet for my grandma and is easy for her to used. Reasonable product to a Reasonable price.
Value
5
Written by a customer while visiting Samsung US
Posted by: Scott
from Omaha, Nebraska
Expertise:Intermediate
Verified Purchase:Yes
This replaced my Galaxy Watch 5. Just started wearing it yesterday. The movement through the apps is must faster than 5. The health features seems to be more accurate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US