Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Incredible upgrade
on July 27, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung Watch 7 has exceeded my expectations! New Sensors and dual GPS are a huge improvement from my Galaxy Watch 4 Classic. The gestures are reliable and improved. The Bixby assistant gets better everyday, AI gives me more and more options Battery life after one week is much better then my old Watch, and... The charging speed is phenomenal! The Sleep Apnea Feature, the AGE tracking are great features. Just knowing I have a Sapphire Glass screen is a relief. I was leery of losing my physical bezel, but the responsiveness of the software bezel with this new processor is Amazing. Very happy with this new Watch 7. The seamless integration with my Samsung Galaxy S23+ makes makes me true believer in everything Samsung.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mikki
Verified Purchase:Yes
The watch is great, the battery life is horrible. I'm still playing with settings to get the battery to last for the day. I miss the battery life of my active 2 watch.
Response from Samsung USBy R&R Team, September 18, 2024
We appreciate you reaching out to us, Mikki. Your feedback is greatly important as we continue to make improvements. It looks like you reached out to share your thoughts on the Galaxy Watch7. With the Watch7, you can easily respond to texts on the go right on your wrist. Suggested Replies with Galaxy AI analyzes your text conversation and offers simple suggestions for how to answer. We noted your concerns about experiencing a shortened battery life on your watch. If you're still occurring, we suggest making sure that your watch has the latest software version installed. Occasionally, apps may contain bugs that lead to excessive battery usage. Ensure all your apps are up to date for optimal performance. Please refer to the link provided for additional steps to maximize your battery life. If this continues, feel free to contact us at Samsung Support for further assistance. Thank you for being the best part of Samsung! -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Posted by: Pat H
from Charleston, SC
Expertise:Intermediate
Verified Purchase:Yes
Love my new Samsung Smartwatch 7. It has so many more sensors to track my health. The most important feature to me is fall detection. Being a senior who lives alone, this is very important.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good watch, crappy free band
on July 27, 2024
Posted by: Nathan
from Franklin, Pa
Battery is horrible until you learn to turn off smart things app (samaungs version of find my app). Once this was turned off my watch easily gets 2 full days of battery with little use. Nothing else really turned off either. Before smart things was turned off even my new bud 3 pro earbuds drained like 20% in a day with no use. I think its just a huge bug or something with smart things GPS tracking. Just wasting battery left and right.
I don't use the watch for nearly everything but I enjoy having a cool watch that can buzz me to alert me to a text if my phones not nearby, while gaming, or working, and I like the customizable faces. The ultra one is the best imo. I have everything I need right on it. If I ever get a lte plan this watch will be MUCH better but honestly, it's to expensive for me since I don't have a normal carrier phone plan and they wanna charge you up the butt for watch lte plans unless you have a phone plan with the carrier. Either way, I rather have the option then never being able to use it.
The included free athleisure band is imo trash. It's very long and with me having a big wrist, this thing is huge on me even when I tighten it as much as I can. The way it's just designed is really REALLY bad. The end of the band basically wraps all around my wrist and back to the watch. The directions tell you can stuff it back into the band underneath, which honestly is just not easy or doable with one hand, and not good long term for the material even if you managed too. This thing is literally trash. I wish they would of given me an option for the cheap fabric one cause that one could of been mildly more useful and maybe even comfortable. This one just slides around my hand no matter how tight I set it unless it's super tight and hurts my wrist. The other band that I received is superior in every other way and I don't think I'll ever touch this piece of trash again.
All in all, for a first time watch user, this was pleasant and I hope to get mildly good use out of this thing. I slapped a spigen glass screen protector on this and it was SUPER EASY. Highly recommend you buy one if you're concerned over scratching like I was due to work environment
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible Battery
on July 27, 2024
Posted by: Cajest
Expertise:Expert
Battery life was horrible. I was charging 3x a day. If I turned off all of the features, I still had to charge 2x a day. I am returning the watch.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, September 18, 2024
Thanks for sharing your feedback with us, Cajest. We love hearing from you! We see that you reached out regarding the Galaxy Watch7. The Galaxy Watch7 is equipped with a wide array of features geared towards helping you achieve your health and fitness goals. One standout feature of the Galaxy Watch7 is its personalized Energy Score, powered by Galaxy AI. This innovative feature allows you to assess your physical readiness for the day based on your previous day's activities. By providing you with valuable insights into your energy levels, the Galaxy Watch7 empowers you to make informed decisions about how to approach your day. With the personalized Energy Score, you can set daily challenges for yourself and strive to improve your score incrementally. This not only serves as a motivating factor but also encourages you to make positive lifestyle changes to enhance your overall well-being. We understand that a durable battery is needed to enjoy the features of your watch. If you are still experiencing shortened battery life, we recommend checking and ensuring that your watch is running the latest software version available. Sometimes apps may have a bug that causes them to use excessive battery. Make sure all your apps are up to date for the best performance. Check out the attached link for additional steps to ensure your battery life increases. If this persists, please reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Muy poco dura la carga
Verified Purchase:Yes
La carga dura muy poco, de ahi todo funciona a la perfección
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting Samsung US
Posted by: Miguel
from San Diego, CA
Expertise:Expert
Verified Purchase:Yes
It's a big upgrade coming from the Galaxy watch 4. The score meter is an interesting idea. And I enjoy the battery life.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Walt
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
A very light watch with a lovely screen and so many features
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US