Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,654 Reviews)
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: Mike
from 757, Newport News VA
Expertise:Intermediate
Verified Purchase:Yes
Battery doesn't last long as with previous watch I had (S3).
Watch bands are awesome I one push feature is great, however can't find em on these alternate shopping sites...yet.
Watch bands are awesome I one push feature is great, however can't find em on these alternate shopping sites...yet.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Linda
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
The watch is very nice and it’s taking me time to get used to it's many functions. Some of them are not intuitive so I've been doing a lot of googling which is helpful. I wish it had come in gold and/or rose gold. The "cream" color is basically silver.
My real complaint is the very poor battery life. The battery does not hold up for even 24 hours. I'm going to see if removing some apps, and cleaning up background apps daily will help.
Another concern is its not picking up all steps when I'm on the treadmill.
My real complaint is the very poor battery life. The battery does not hold up for even 24 hours. I'm going to see if removing some apps, and cleaning up background apps daily will help.
Another concern is its not picking up all steps when I'm on the treadmill.
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great build quality, abysmal battery life so far.
on July 27, 2024
Posted by: David O
from New York City
Expertise:Expert
Verified Purchase:Yes
This is going to be a mixed bag. Coming from a Watch 5 40MM, the 44MM is bigger and nicer to look at, great build quality and bright display. All the features are iterative, and mostly the same, just updated. The battery life so far is abysmal and disappointing. This is with the Watch 7 44MM having a larger battery than the Watch 5 40MM, and with the exact same settings, the battery is excessively draing on my Watch 7. I can go a day and a half on my Watch 5, but barely making it through 12 daylight hours. Took it off the charger at 6am and it's 12 noon and already at 63%, an almost 40 percent drain in 6 hours. Something is excessively draining the battery. The exact same settings as the Watch 5, and yet barely lasting 12 hours. I wouldn't even hazard turning on always-on-display at this stage. If I didn't already send in my Watch 5 as a trade-in, I would ask for it back. This Watch 7 needs a major performance update.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, September 18, 2024
It's great to hear from you, David. We really appreciate you sharing your feedback on the new Galaxy Watch7. The Galaxy Watch7 is designed to enhance your fitness experience in a multitude of ways. Whether you're going for a run or a bike ride, the Watch7 utilizes advanced tracking technology powered by Galaxy AI to provide real-time performance comparisons. This feature allows you to challenge yourself and set new personal bests by analyzing your current performance against your previous workouts. If you're into swimming, the Galaxy Watch7 offers an invaluable tool for improving your technique. With stroke analysis and SWOLF score, you can receive detailed insights into your swimming performance, enabling you to identify areas for improvement and track your progress over time. We want to make sure your watch is functioning it's best so that you can enjoy all the great features it has to offer. If you are still performing like this, it's important to make sure to check and update your watch to the latest version available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Check out the link attached for additional options that should help optimize your battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (reduced battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
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smsng.us/Samsung-Community
smsng.us/Warranty-Info
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (reduced battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: SenojS
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
this arrived earlier then i expected...
Battery life is somewhat better - can go a day and a half on a charge which is fine with me -
i would like to know why the bumpers i have from my watch 6 wont fit on my watch 7...
Battery life is somewhat better - can go a day and a half on a charge which is fine with me -
i would like to know why the bumpers i have from my watch 6 wont fit on my watch 7...
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great up grade..will take some time to get used to
on July 27, 2024
Posted by: Anthony
from Portland Oregon
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from a galaxy 5 pro and had no regrets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Arthur
from Miami, Florida
Expertise:Intermediate
Verified Purchase:Yes
The watch has awesome features, the initial set up was smooth and fast with my Galaxy S24. Definitely recommend this smart watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JCassian
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
Love the stylish look of this watch and the software updates. My last watch was the Watch3. I just wish the battery lasted longer.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Satisfied customer
from Augusta, GA
Verified Purchase:Yes
Apps are definitely more snappy than the 6. Less laggy when trying to text so that is great, I'm happy overall with this newest iteration!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US