Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5 out of 5
4.5
(4,654 Reviews)
Open Ratings Snapshot
Rating breakdown 4,654 reviews
5 Stars
3,324
4 Stars
791
3 Stars
267
2 Stars
130
1 Star
142
81%of customers recommend this product. 
(
1,052 out of 1,294
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
2 out of 5
2
Poor battery less than 24hrs
on July 27, 2024
Posted by: Suresh
from Austin
Expertise:Expert
Verified Purchase:Yes
Poor battery backup and look and size is good fit.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 28, 2024
Hi Suresh. We appreciate you reaching out to us to provide your honest feedback on your Watch7. We see that you are reaching out regarding your battery. There are various reasons why your Galaxy Watch might be experiencing battery drain or have decreased battery life. For instance, certain apps can lead to increased battery consumption. We will be attaching a link below to help you optimize your battery life on your watch. If this persists, contact us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Seems good so far, with some drawbacks.
on July 27, 2024
Posted by: Samsung Nerd
from St. Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
These watches should really come with a screen protector at least.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Dead
on July 27, 2024
Posted by: Anthony
from Sanford
Expertise:Expert
Verified Purchase:Yes
Battery will not stay charge long, even in power saving mode
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 28, 2024
We appreciate your candid review, Anthony. We see that you're reaching out to us about the battery on your Watch7. We understand the importance of having your battery last for your devices. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. I will be attaching a link below that will provide you with options to help optimize your battery life. If this persists, reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Faster
on July 27, 2024
Posted by: TayL
from Orlando FL
Expertise:Intermediate
Verified Purchase:Yes
It is a lot faster than the previous version. It has more features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very well made smart watch
on July 27, 2024
Posted by: ZiadR
Expertise:Intermediate
Verified Purchase:Yes
My first entry into the smart watch space was with the original Google Pixel Watch. It was slow and battery life was bad, so I hesitated to get another smart watch. I'm glad that I gave the Galaxy Watch 7 a chance. It's fast, very responsive, customizable, and overall a quality product. Highly recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Get this watch!
on July 27, 2024
Posted by: crazy_cat_lady
from Upstate, SC
Verified Purchase:Yes
I have always liked Galaxy watches, and this one is no exception. I love the sleek look of it. It has all of the features I wanted and them some!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Battery life is horrible
on July 27, 2024
Posted by: Narutofan
from Colorado
Expertise:Beginner
Verified Purchase:Yes
Battery doesn't last even a day even with all health tracking features turned off
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 18, 2024
We appreciate you reaching out to us! It looks like you reached out to share your feedback on the Galaxy Watch7. The Watch7 comes with innovative features such as voice-to-text summaries. Effortlessly capture your thoughts and take meeting notes with Galaxy AI. Simply record audio on your Galaxy Watch7 and translate or transform speech into a summary on your Galaxy smartphone. We see that you reached out concerning your watch's battery. The first step you should take is to make sure your watch is up to date with the latest software available. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached to learn more about how to increase your watch's battery life. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (reduced battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Battery
on July 27, 2024
Posted by: Mike
from 757, Newport News VA
Expertise:Intermediate
Verified Purchase:Yes
Battery doesn't last long as with previous watch I had (S3).
Watch bands are awesome I one push feature is great, however can't find em on these alternate shopping sites...yet.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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