Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,653 Reviews)
Rating breakdown 4,653 reviews
5 Stars
3,324
4 Stars
791
3 Stars
266
2 Stars
130
1 Star
142
81%of customers recommend this product.
(
1,052 out of
1,294)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
1
Poor Battery
on May 31, 2025
Posted by: JrzDvl
from North Carolina
Expertise:Intermediate
The battery life is non existent. Full charge 100%, 3 hours later, done. It turns into a wrist ornament after that.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R Team, June 2, 2025
Hey there JrzDvl,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Do not hesitate to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Do not hesitate to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
love this watch
on June 2, 2025
Posted by: LOVETHISWATCH25
[This review was collected as part of a promotion.] The Galaxy AI on this watch makes it the best watch I've owned. I love the energy score in the morning. I also love how it tries to help me with workouts and making sure I can do simple things to meet my goals. The battery life is awesome, I average 2 days with heavy usage. It's durable and charges so quickly!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This perfect companion for organizing
on June 2, 2025
Posted by: Gazoon
[This review was collected as part of a promotion.] This watch has the capabilities to access an ai assistance and it can easily keep your day organized. Also a must if you lose your phone all the time. It will help you find it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on June 7, 2025
Posted by: 1greatwatch
[This review was collected as part of a promotion.] The watch is excellent. I wish I could remove pre installed apps and play sound for music apps on the watch. Other than that I love the ⌚️ watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks like a normal watch, with more features
on June 9, 2025
Posted by: mustapler
[This review was collected as part of a promotion.] I wanted a classic looking watch, with the styling bezel I bought people give me compliments daily. I also use several bands from sporty, athleisure to luxury metal one to cover all sorts of events. Galaxy AI is a pretty cool feature which only improved my experience as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on June 10, 2025
Posted by: GAHB58
[This review was collected as part of a promotion.] This is a huge upgrade from my previous galaxy watch. My Galaxy watch 7 is easy to navigate with a quicker response when scrolling on the watch face. Being able to customize my watch is cool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Daily use.
on June 11, 2025
Posted by: toto36
[This review was collected as part of a promotion.] The watch is practical for daily use, it has a screen that is resistant to shocks and scratches. The only negative point is the battery, which lasts very little, and the step counting.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I like my watch
on June 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I dont know how it works most of the time but it is cool and looks nice dont know much about the galaxy Ai but I will learn one of these days
Value
3
Response from Samsung USBy R&R Team, June 12, 2025
Hi there Jaybone77,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. The Galaxy Watch7 is a fabulous choice for those who prioritize a well-rounded smartwatch with strong health and fitness tracking, unsurpassed performance, along with a classic design. It offers improved health features, a faster processor, and increased storage compared to its predecessor. We understand that a learning curve may apply when changing to new devices. This is why we offer a plethora of resources to help you become better acquainted with your device and its features. Feel free to check out the resources shared below. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. The Galaxy Watch7 is a fabulous choice for those who prioritize a well-rounded smartwatch with strong health and fitness tracking, unsurpassed performance, along with a classic design. It offers improved health features, a faster processor, and increased storage compared to its predecessor. We understand that a learning curve may apply when changing to new devices. This is why we offer a plethora of resources to help you become better acquainted with your device and its features. Feel free to check out the resources shared below. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US