Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,652 Reviews)
Rating breakdown 4,652 reviews
5 Stars
3,324
4 Stars
791
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,052 out of
1,293)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Samsung watch have all the required features
on July 2, 2025
Posted by: MuneebSheikh
[This review was collected as part of a promotion.] The Galaxy Watch 7 is a sleek and powerful smartwatch with accurate fitness and sleep tracking, smooth performance, and up to two days of battery life. Its vibrant display looks premium, and it pairs seamlessly with Samsung phones. One of the standout features is "Galaxy AI", which offers personalized health insights, smart workout suggestions, and more. While some features are limited on non-Samsung devices, overall, it’s one of the smartest and most stylish watches you can get right now.
Value
5
Written by a customer while visiting Samsung US
Posted by: Polara67
Verified Purchase:Yes
The steps do not always reset to zero. In the morning, I do not wear my watch to bed, when I put the watch on, I have 150 to 600 steps on the watch. There does not appear to be a manual reset button for steps. I also have not found a way to add a workout to the Samsung Health app.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
It's a pretty good watch
on July 9, 2025
Posted by: Mrhockey903
[This review was collected as part of a promotion.] I do like the watch, I usually go for the bigger model but I didn't feel the price of the Ultra was something extra I wanted to spend so it would've been nice to include an in-between model, I would've got that one as I like a bigger screen/watch face. I still like this one though and it has served me well. There are some good watch faces that are customizable and I'm using one I really like that helps me know what the weather is going to be like for outdoor activities.
Value
4
Written by a customer while visiting Samsung US
Posted by: Carrie
Verified Purchase:Yes
Its too big for my wrist. Not everyone has a universal size wrist. It looks big and bulky on me. WHY don't you have female sizes??
Response from Samsung USBy R&R Team, July 11, 2025
Hey there Carrie,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the functionality and design of our product line. The Galaxy Watch7 is offered in two case size options: 40mm and 44mm. Feel free to check out the 40mm option as it may be better suited for your petite wrist. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/buy/galaxy-watch7-44mm-green-lte-sm-l315uzgaxaa/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the functionality and design of our product line. The Galaxy Watch7 is offered in two case size options: 40mm and 44mm. Feel free to check out the 40mm option as it may be better suited for your petite wrist. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/buy/galaxy-watch7-44mm-green-lte-sm-l315uzgaxaa/
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Galaxy watch 7!
on July 11, 2025
Posted by: RobGmurda31
[This review was collected as part of a promotion.] I have recently upgraded my Galaxy watch from the four to the watch 7. This watch with the AI technology has made an excellent upgrade to my life! The ease of use and the features are exactly what I need. I have been using the Galaxy watches for the last 5 years and I must say it is better than any smartwatch I have used before and since. The battery lasts twice as long as my previous model and the sleep monitor is extremely useful The tips I receive for better sleep and meaningful sleep has changed my life. I would recommend this watch to anybody that is looking for a new smartwatch with AI technology Samsung has gone above and beyond all of my expectations! I rate this watch five stars out of five stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Watch Update Issues
on December 10, 2025
Posted by: Showtune Lady
from Midwest
Expertise:Intermediate
Galaxy 7 (SM-L310) is my first smart watch. It has never updated from One UI v6.0. The latest version is 8.0. My phone has been reset and it still won't update. Please help!
Response from Samsung USBy R&R Team, December 10, 2025
Aloha Showtune Lady,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We appreciate your constructive input as we improve our product line. Your Samsung smart watch isn't all cogs and gears - it's wires, processors, data chips, and software! And just like with any other smart device, the watch's software and apps will need to be updated every so often. Luckily, you can update both whether or not you have a phone! Please take a moment to review, "Update software and apps on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. If you have any questions or if you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We appreciate your constructive input as we improve our product line. Your Samsung smart watch isn't all cogs and gears - it's wires, processors, data chips, and software! And just like with any other smart device, the watch's software and apps will need to be updated every so often. Luckily, you can update both whether or not you have a phone! Please take a moment to review, "Update software and apps on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. If you have any questions or if you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Written by a customer while visiting Samsung US
Customer Rating
5
Significant improvement
on August 16, 2024
Posted by: Willyam Oiram
Expertise:Intermediate
Samsung did an excellent job with the Watch 7. It’s a significant improvement.
A valuable, beautiful, and impressive addition.
A valuable, beautiful, and impressive addition.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Russell Toms
Verified Purchase:Yes
Third device I have purchased Samsung and all have been excellent. The process has been great and the devices perfect.
Response from Samsung USBy R&R Team, April 8, 2025
Howdy Russell,
Thank you for taking the time to share your thoughts with us about the Samsung Galaxy Watch7. We're ecstatic to hear that you are pleased with the purchase of your Galaxy Watch7. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your thoughts with us about the Samsung Galaxy Watch7. We're ecstatic to hear that you are pleased with the purchase of your Galaxy Watch7. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US