Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
My Watch, My AI, My Life (and pizza)
on August 5, 2025
Posted by: ChrisReviews
[This review was collected as part of a promotion.] I've been using the Galaxy Watch 7 for a while now, and let me tell you, it's a real upgrade. The "Galaxy AI" is so advanced it's practically a mind reader—or at least, it knows I'm a professional couch potato who occasionally tries to be active. The new Energy Score, powered by Galaxy AI, basically tells me if I have enough juice to get off the sofa or if I should just order another pizza. The wellness tips are also great, mostly because they gently remind me to stop doomscrolling and maybe, just maybe, go outside.
As for how I use my device, it's a mix of everything. For streaming, I love being able to control my music on Spotify from my wrist while I'm out for a run—you know, for the 10 minutes before I decide a brisk walk is a better idea. For work, it's a lifesaver. It keeps me on top of my schedule and notifications, so I can pretend to be a functioning adult during meetings without my boss seeing me secretly checking the weather. And for fitness, the automatic workout detection is so good it probably knows I'm just lifting a donut to my mouth. All jokes aside, the improved health sensors are fantastic, and the new, faster processor means I can open an app in a flash—perfect for when I need to quickly calculate if I have enough steps to justify that second piece of cake. It's a reliable and feature-packed device that truly impacts my daily routine for the better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartwatch
on August 4, 2025
Posted by: DataTime
[This review was collected as part of a promotion.] Looks great much better than the square watches. GalaxyAI easily brings endless knowledge to your wrist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor interface, poor battery, poor band
on August 4, 2025
Posted by: Harley
[This review was collected as part of a promotion.] Within a month of this new watch the band broke, the pins pulled through the connection in the band where it attaches or locks in. The battery lasts maybe a day if you don't use it. Good luck trying to charge it with the anticipation. I think it stops charging at 100%? Then for some reason doesn't continue charging fully even when you detach and attach it again. Wireless charging is a joke on anything other than the given USBC only cord it came with. I excitedly upgraded from the older watch 3, I regret it. Can show ai video and photos.
Value
1
Response from Samsung USBy R&R Team, August 5, 2025
Hey,
Thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us as we improve the functionality and design of our product line. Samsung watch bands are easily replaceable. All you need to do is make sure the new band is the correct width for your watch model. Once you have one that matches your style, you can swap them out in just a few quick steps to further customize your look. Please take a moment to review, "How to change the band on your Samsung smart watch" and "Reduced battery life on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
How to change the band on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003740/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Watch7. Your feedback is invaluable to us as we improve the functionality and design of our product line. Samsung watch bands are easily replaceable. All you need to do is make sure the new band is the correct width for your watch model. Once you have one that matches your style, you can swap them out in just a few quick steps to further customize your look. Please take a moment to review, "How to change the band on your Samsung smart watch" and "Reduced battery life on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
How to change the band on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003740/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Love this so much more
on August 4, 2025
Posted by: MrA1norjam
[This review was collected as part of a promotion.] I previously had the frontier 3 and love this watch(watch7) so much more. The complete seamless interface and choice of apps are amazing. The ability to customize the face with so many more choices and use of personal pics is the best. 💯 best smart wach I have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the battery life.
on August 4, 2025
Posted by: WhoDat
[This review was collected as part of a promotion.] My watch is useful for keeping me hands free. Its a safety feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Health features are great
on August 4, 2025
Posted by: Absterrrr
[This review was collected as part of a promotion.] Use it for personal fitness but the time is a plus.. I have had the last 3 gens. Please keep up the health perks!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The watch allows me to track my phone .
on August 4, 2025
Posted by: LoveDiamonds
[This review was collected as part of a promotion.] I use my galaxy watch 7 to listen to music, exercise, and track my phone when I can't find it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Series 7 watch must have
on August 4, 2025
Posted by: Flower
[This review was collected as part of a promotion.] I absolutely love this watch. It motivates you to stay fit. Keeps you updated on sleep patterns,stress levels and heart rate. I make me motivated to exercise by simply stating oyster time to move. There are so many things um learning but this ia awsome.
Value
5
Written by a customer while visiting Samsung US