Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Posted by: JCassian
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
Love the stylish look of this watch and the software updates. My last watch was the Watch3. I just wish the battery lasted longer.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Melly
Verified Purchase:Yes
I had the watch 4 and traded it in for this watch 7. Very nice features and good upgrades! I'm a big Samsung fan have had good luck with their products love the health features on the watch!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great up grade..will take some time to get used to
on July 27, 2024
Posted by: Anthony
from Portland Oregon
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from a galaxy 5 pro and had no regrets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Arthur
from Miami, Florida
Expertise:Intermediate
Verified Purchase:Yes
The watch has awesome features, the initial set up was smooth and fast with my Galaxy S24. Definitely recommend this smart watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SenojS
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
this arrived earlier then i expected...
Battery life is somewhat better - can go a day and a half on a charge which is fine with me -
i would like to know why the bumpers i have from my watch 6 wont fit on my watch 7...
Battery life is somewhat better - can go a day and a half on a charge which is fine with me -
i would like to know why the bumpers i have from my watch 6 wont fit on my watch 7...
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Linda
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
The watch is very nice and it’s taking me time to get used to it's many functions. Some of them are not intuitive so I've been doing a lot of googling which is helpful. I wish it had come in gold and/or rose gold. The "cream" color is basically silver.
My real complaint is the very poor battery life. The battery does not hold up for even 24 hours. I'm going to see if removing some apps, and cleaning up background apps daily will help.
Another concern is its not picking up all steps when I'm on the treadmill.
My real complaint is the very poor battery life. The battery does not hold up for even 24 hours. I'm going to see if removing some apps, and cleaning up background apps daily will help.
Another concern is its not picking up all steps when I'm on the treadmill.
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mike
from 757, Newport News VA
Expertise:Intermediate
Verified Purchase:Yes
Battery doesn't last long as with previous watch I had (S3).
Watch bands are awesome I one push feature is great, however can't find em on these alternate shopping sites...yet.
Watch bands are awesome I one push feature is great, however can't find em on these alternate shopping sites...yet.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Narutofan
from Colorado
Expertise:Beginner
Verified Purchase:Yes
Battery doesn't last even a day even with all health tracking features turned off
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, September 18, 2024
We appreciate you reaching out to us! It looks like you reached out to share your feedback on the Galaxy Watch7. The Watch7 comes with innovative features such as voice-to-text summaries. Effortlessly capture your thoughts and take meeting notes with Galaxy AI. Simply record audio on your Galaxy Watch7 and translate or transform speech into a summary on your Galaxy smartphone. We see that you reached out concerning your watch's battery. The first step you should take is to make sure your watch is up to date with the latest software available. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached to learn more about how to increase your watch's battery life. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (reduced battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (reduced battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US