Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
1
Battery is HORRIBLE!!
on July 28, 2024
Posted by: Techgal
This new watch 7 is the worst! I've had all the models from the watch 3 to this one, and I've never had any problems with the battery before. But this watch 7 doesn't even last a full day or even a full 8-hour sleep cycle. It's supposed to help track sleep cycles, but how can it do that when it doesn't last through the night? I traded in my watch 6 for this one, and now all I want is my watch 6 back. They can take the watch 7 back, no thank you to this 7 model.
Response from Samsung USBy R&R Team, September 8, 2024
Hey Techgal. It's great to hear from you! We appreciate you taking the time to reach out to us to share your experience with the Galaxy Watch7. We've implemented an advanced processor significantly contributes to a notable improvement in battery life. With long-lasting power, the Galaxy Watch7 is designed to keep up with your active lifestyle, ensuring that it remains reliable and functional throughout the day. If you are still experiencing a shortened battery life, please check and make sure that your Watch7 is up to date with the latest software version available. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists after updating, please reach out to us at Samsung Support for further assistance. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: DeckerEgo
Expertise:Expert
Verified Purchase:Yes
I'm a big fan of the Galaxy Watch 5/6/7 styling. Watch7 display is amazing - smaller text renders well and animations look great. Biggest reasons I upgraded were for the new health sensors - combining those into the new energy score is a big win. Loving it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: RLara
from Reno, NV
Expertise:Intermediate
Verified Purchase:Yes
Looks better than a square on my wrist. The size was easy to use the scribble feature on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: H James
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
Love the new slightly larger size. Everything seemed so much better visually and readable. Would have liked the black color though. The green is pukey looking, and all the standard bands looked childish. The free Athleisure band is useless, long, ugly and serve no real purpose.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: DarkArt
from Green Bay WI
Expertise:Intermediate
Verified Purchase:Yes
I'll start by writing, I love this watch. I know many will think that there really isn't anything new over last gen. Marginal updates. Yes, this is true but honestly this still is an amazing watch. Quick, decent battery life, and easy to use. Samsung trade in deals tend to buffer the price and make the upgrade easy to recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jared
from California
Expertise:Intermediate
Verified Purchase:Yes
Love the look and feel of the watch, software is fast, but health sensor does not seem like an improvement from my inaccurate, 6 classic watch sensors. Sleep tracking is worthless, never even close to accurate if it registers at all.
No, I would not recommend this to a friend.
Features
3
Design
5
Value
4
Response from Samsung USBy R&R Team, July 28, 2024
Thank you for contacting us to leave your feedback, Jared. We see that you are reaching out about your Watch7 and your concerns about the accuracy of the health data. Samsung offers a 12-month limited warranty that covers manufacturer defects. Please check out the link below to help troubleshoot what you are experiencing. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Crystal
from New york
Expertise:Intermediate
Verified Purchase:Yes
Galaxy watch 7 40 mm nice sound but battery life no better
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: David
Verified Purchase:Yes
Very lite, nice color, great battery life. Last me for 2 days.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US