Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5 out of 5
4.5
(4,704 Reviews)
Open Ratings Snapshot
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product. 
(
1,082 out of 1,327
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5 out of 5
5
Conveniente y Funcional
on July 28, 2024
Posted by: Dorlys
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Hermoso y Me Encantan las Funciones, mejor diseño. Rapido . El Mejor
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not a great deal
on July 28, 2024
Posted by: VVVV
from CA
Expertise:Expert
Verified Purchase:Yes
Since this watch won't hold a charge while using all the bells and whistles it comes with, I see kittle point in having spent the money on it. And, I cant leave a review because the submit button is inactive
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, July 29, 2024
We're grateful that you reached out to us! Your feedback is very important as we strive to improve our products and services. We understand that you're contacting us regarding the battery life of your Watch7. Please refer to the attached link for options to optimize battery life. We want to ensure you get the most out of your device and its features, such as sleep tracking and the new sleep apnea feature. If this persists, please reach out to us at Samsung Support for additional assistance. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the Money
on July 28, 2024
Posted by: Art M
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
I had the Watch 4 and decided to Upgrade, I love the look of the new Watch 7 Green and the Battery life is Great!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome feature set for the price paid
on July 28, 2024
Posted by: Pravlok
[This review was collected as part of a promotion.] Not sure how to use Galaxy AI on the watch yet. Great features. I don't have a need to upgrade to the ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GW 7 on an old man
on July 28, 2024
Posted by: Anonymous
Verified Purchase:Yes
I've only had the watch for about a week but the GW7 works well in every aspect I've tried so far. The GW7 was a replacement for a GW5 and it is noticeably faster and has nearly double the battery life as the GW5 lasting about two and a half days. I don't have a use for the exercise features because I'm 89 years old and I don't do a lot of running, swimming and so on so I really can't evaluate those capabilities.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better than the Watch 6
on July 28, 2024
Posted by: xeudoxus
from Missouri
Expertise:Expert
Verified Purchase:Yes
Its not bad, I like it better than the Watch 6, does have more crashing issues though.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy watch yet.
on July 28, 2024
Posted by: Carlos
Verified Purchase:Yes
I've owned 2 previous fitbit/smart watches before the last being the samsung galaxy watch 5 pro and loved it. Worked great tracking my steps, sleep, and calories. There was a slight lag and slow reponsive but no real complaints or issues. The galaxy watch 7 44m however is simply amazing. Super quick interface, super smooth. Very slick and stylish too. Over all a great device.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
HORRIBLE BATTERY LIFE
on July 28, 2024
Posted by: Techgal
from Texas
Expertise:Intermediate
This is the worst watch yet. I started with Samsung's watch 3 and upgraded to every one since. This watch 7 is by far the worst watch. The battery is horrible and won't even last a sleep cycling of 8 hours which is kinda laughable since they are supposed to track your sleeping habits through the night. It won't even last through the night. You can try to go through all the settings and make it save power but nothing helps not even power saving mode. I think that drains the battery even more! I wish I would have just stuck with the watch 6.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 18, 2024
Hey Techgal. Your feedback is greatly appreciated as we continue to make constant improvements. It looks like you reached out to share your feedback on the Galaxy Watch7. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Keep reading to learn more about how to increase your watch's battery life. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. It's also important to update the software on your watch. Software updates are like oil changes and tune-ups for your phone or tablet - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. From Settings, tap Software Update to check for available software updates. Check out the link we've provided that gives you additional options to help optimize your Watch7's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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