Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,704 Reviews)
Rating breakdown 4,704 reviews
5 Stars
3,357
4 Stars
799
3 Stars
272
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Great Purchase!
on July 29, 2024
Posted by: CarliNJ
[This review was collected as part of a promotion.] This was a great trade-in purchase!! Each year I upgrade to the newest Samsung watch and phone. The new Galaxy 7 watch did not disappoint! I love the sleep feature, it's been great and my first time using it, the large dial is great, I love that everything is spaced out and not crowded. It's fast charging for sure and the battery life is the best I've seen.
Galaxy AI is cool!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the health features on my watch
on July 29, 2024
Posted by: Jazzy212
[This review was collected as part of a promotion.] I love the Galaxy AI features on my watch..the health features help with my daily tasks. I love how I can customize my workouts and access them from my watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy watch7
on July 29, 2024
Posted by: Roy1990
[This review was collected as part of a promotion.] I've always used Samsung products. Just got my new galaxy watch7 and it's amazing. I love the look. The features are great. It's very easy to use. Galaxy Ai feature is so useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7
on July 29, 2024
Posted by: TMRsunflower
[This review was collected as part of a promotion.] I love my galaxy watch. I can set it to everything I need it to be. Exercise. Calls, music etc
Galaxy AI has lots of options and you can customize all your needs.
Value
5
Written by a customer while visiting Samsung US
Posted by: aac1988
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
Please release a software update for this terrible battery life... I am averaging 10-12 hours. I turned off the hand gestures and that helped a bit but I was actually enjoying having those on.. I love the fast processing speed and the style of the watch is great but the battery life is really making this an unpleasant experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 9, 2024
We appreciate you taking the time to contact us. Our goal is to provide our customers with the best possible experience with our products. We see that you contacted us to share your experience with the Galaxy Watch7. The Galaxy Watch7 is equipped with a cutting-edge 3nm processor designed to elevate your daily activities to new heights. This processor enables seamless transitions from checking the weather to tracking your workouts, ensuring that you can effortlessly manage your day with exceptional efficiency. With this innovative technology, you can expect optimized battery life, providing long-lasting power that keeps up with your active lifestyle. We noticed your concerns about your battery life. If you are still experiencing a shorter battery life, we recommend making sure that your watch is up to date with the latest software version available. From Settings, tap Software Update to check for available software updates. If this persists after updating, please reach out to us at Samsung Support and we'd be more than happy to further assist you. - Kelvin
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Written by a customer while visiting Samsung US
Posted by: DisgruntledJug5463
Verified Purchase:Yes
Samsung pushing Health notifications and not allowing users to even disable them is as cheap a behavior as it gets. Couldn't return it faster.
Response from Samsung USBy R&R Team, September 9, 2024
Thanks for reaching out to us! We always appreciate hearing from our valued customers. It looks like you reached out to share your thoughts on the Galaxy Watch7. The Watch7 allows you to understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns, and more with high precision. Everyone has their workout regime or health needs, and Samsung Health makes it easy to customize which health activities or features will send you notifications. For example, maybe you'd like to receive notifications about your Step count but aren't interested in Marketing notifications. You can adjust the notifications so you only receive what you want and can focus on what's important to you. Check out the link attached for step-by-step instructions on how to do so. If you have any further questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001350/
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Written by a customer while visiting Samsung US
Posted by: Raymond
from Temecula
Expertise:Intermediate
Verified Purchase:Yes
1 star so far because I'm only getting 9 - 10 hours of battery life. I've cut off everything I can think of and using power saver mode.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, September 8, 2024
Hey Raymond! Thank you for sharing your honest feedback about the new Galaxy Watch7. With the Watch7, you can easily respond to texts on the go, directly from your wrist. With Suggested Replies powered by Galaxy AI, you can get simple suggestions on how to reply, improving your overall user experience. We understand the importance of a long-lasting battery life to make the most of innovative features. If you're experiencing shortened battery life, please check if your watch is running the latest software version. To do this, open the Galaxy Wearable app on your phone, go to "Watch settings" or "SETTINGS," select "About watch," and then update the watch software. These updates should optimize your watch's performance. Our team is dedicated to ensuring you have the best experience with your Galaxy Watch7, and we are here to help when needed. Thank you for your feedback, which we greatly value as we work to continuously improve our products and services. If you encounter further difficulties after updating the software, please contact Samsung Support for further assistance.-Kelvin
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Written by a customer while visiting Samsung US
Posted by: Kristi
from NC
Expertise:Intermediate
Verified Purchase:Yes
Improved specs, bigger screen, way more comfortable than my old galaxy watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US