Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,650 Reviews)
Rating breakdown 4,650 reviews
5 Stars
3,323
4 Stars
790
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,050 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
The only smart watch I will biy
on August 19, 2025
Posted by: TechguyJ
[This review was collected as part of a promotion.] Integrates easy with galaxy devices. A lot of options to customize and make it your own. Battery life is excellent. Their is no better smart watch on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features
on August 19, 2025
Posted by: GmaninCorpus
[This review was collected as part of a promotion.] Use it every day. Can get all my texts, calls, weather alerts and my ring camera alerts. Use it for monitoring my heart also. Love using Galaxy AI also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfort and stylish
on August 19, 2025
Posted by: Brando
[This review was collected as part of a promotion.] Now galaxy AI goes e erywhere I go, this watch is comfortable a d has the best features. The waterproof mode is really nice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my watch
on August 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Some information on how I use this guy.
So my watch is something I upgrade regularly. I've had the Galaxy 7 since January. Bday present to myself.
I use it to track workouts and tend to screenshot results to keep track of my progress. The Samsung Health is the biggest draw for me. I use it for sleep coaching, running, body scans, you name it.
Something I do often is take a call when I cant find my phone at the bottom of my purse - haha. Also using it to find my phone. I do that at least 2x a week. Check a text real quick to see if its worth a long answer or a quick saved reply with my watch.
I like the conveniences of it.
So my watch is something I upgrade regularly. I've had the Galaxy 7 since January. Bday present to myself.
I use it to track workouts and tend to screenshot results to keep track of my progress. The Samsung Health is the biggest draw for me. I use it for sleep coaching, running, body scans, you name it.
Something I do often is take a call when I cant find my phone at the bottom of my purse - haha. Also using it to find my phone. I do that at least 2x a week. Check a text real quick to see if its worth a long answer or a quick saved reply with my watch.
I like the conveniences of it.
I work this guy a lot so I can run low on battery quickly. However, a recent update helped with that. It's better now than before.
The Galaxy AI upgrade is really good too.
I wasn't a fan of Bixby. I would call it and either it didnt work or my phone would hear and intercept. When we got a new upgrade I was skeptical.
But it's working quite well and I haven't had any issues so far.
For me the 7 is a really solid buy and a great start if you want to delve into the watches but don't want to get the very latest. Thats usually me because of price.
The Galaxy AI upgrade is really good too.
I wasn't a fan of Bixby. I would call it and either it didnt work or my phone would hear and intercept. When we got a new upgrade I was skeptical.
But it's working quite well and I haven't had any issues so far.
For me the 7 is a really solid buy and a great start if you want to delve into the watches but don't want to get the very latest. Thats usually me because of price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 19, 2025
Posted by: 313tink
[This review was collected as part of a promotion.] The Galaxy Watch 7 has awesome features. I love the fact it helps me keep track of my fitness and also monitors my blood pressure and sleep behavior. When making phone calls the calls are crystal clear and the person on the other end have no trouble hearing me. The AI feature gemini comes in handy while im on the go and need help with certain things such as school work or just need an answer to a general question.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This watch is ok...
on August 19, 2025
Posted by: Happyfroggy
[This review was collected as part of a promotion.] I have had Samsung galaxy flagship products since they first started coming out and have enjoyed using every one of them....until this Galaxy watch 7. I have had it roughly 1 1/2 weeks now and it has overheated 3 times...once on the charger while charging from 5% battery life. And twice while I was wearing it. The battery drains so fast that I can't make it thru an 8 hour shift at work before it tell me to charge it or go into watch only mode. My watch 4 was way better than this watch....
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Salutations Happyfroggy,
Thanks for taking the time to review your experience using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Your Galaxy Watch7 may be experiencing battery drain or have decreased battery life for several reasons. For instance, certain apps can increase battery consumption. Please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery life. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also check out, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thanks for taking the time to review your experience using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Your Galaxy Watch7 may be experiencing battery drain or have decreased battery life for several reasons. For instance, certain apps can increase battery consumption. Please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery life. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Also check out, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US
Customer Rating
4
Not too bad
on August 19, 2025
Posted by: Marlene
[This review was collected as part of a promotion.] I've had this watch since it came out. Its nice graphics. My complaint would be the battery life. But overall its works for daily life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use nice lay out
on August 19, 2025
Posted by: Vorian
[This review was collected as part of a promotion.] The galaxy ai feature is great for thr hands free option. Watch is comfortable
Value
5
Written by a customer while visiting Samsung US