Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,652 Reviews)
Rating breakdown 4,652 reviews
5 Stars
3,324
4 Stars
791
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,052 out of
1,293)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Great upgrade, works better than galaxy classic 6.
on February 13, 2025
Posted by: Rudy
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Good product, a lot better than classic 6 watch. Better battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible battery life
on April 26, 2025
Posted by: Livinlife
from Kansas
Expertise:Intermediate
Battery life is absurdly low.
I can just picture the Samsung smart watch 7 engineers having this conversation, "Hey, we could buy a certain competitors watch and check out their battery and try to match their tech, their battery lasts all day. We could but I have an even better idea, let's see what the cheapest tech out there is and use it, plus it's cheaper. Great Idea!" I have had my Galaxy 7 smartwatch for 7 days and have factory reset in 3 times now. Each time the battery will last all day for 2 days then on the 3rd day it drops to lasting to just over 3 hrs. I recharge it and it's back to 3 hours. Then I factory reset it and for 2 days it's great, then the 3rd day back to 3 hours a charge. I haven't added any apps either. Ridiculous, Samsung should be ashamed of themselves for pawning off such garbage to its customers. They have known about this issue and instead of making it better for the new 7 it's worse than the previous version. Samsung, you need to do better.
I can just picture the Samsung smart watch 7 engineers having this conversation, "Hey, we could buy a certain competitors watch and check out their battery and try to match their tech, their battery lasts all day. We could but I have an even better idea, let's see what the cheapest tech out there is and use it, plus it's cheaper. Great Idea!" I have had my Galaxy 7 smartwatch for 7 days and have factory reset in 3 times now. Each time the battery will last all day for 2 days then on the 3rd day it drops to lasting to just over 3 hrs. I recharge it and it's back to 3 hours. Then I factory reset it and for 2 days it's great, then the 3rd day back to 3 hours a charge. I haven't added any apps either. Ridiculous, Samsung should be ashamed of themselves for pawning off such garbage to its customers. They have known about this issue and instead of making it better for the new 7 it's worse than the previous version. Samsung, you need to do better.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R Team, April 28, 2025
Good day Livinlife,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Sara
Verified Purchase:Yes
I thought the battery might have improved over my previous 5 version, but it really hasn't. My distances seem to be off a little too, even though I've changed and messed with various settings several times. I feel that the watch is an exact replica of the 5 version.
Response from Samsung USBy R&R Team, May 27, 2025
Hi Sara,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Several factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Several factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: SpecialD
Verified Purchase:Yes
Battery does not last long...have to charge watch at least twice a week. Otherwise, watch is good for other things.
Response from Samsung USBy R&R Team, December 29, 2025
Hello SpecialD,
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Samsung Support. Thanks for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Good Value
on July 29, 2024
Posted by: Thomas
from South Euclid, OH
Expertise:Intermediate
Bought because of the great trade in value for my watch 4 classic. Battery is good enough to last one day and night and the features are much better than the 4. Do miss the physical bezel though. Great buy if you have a older watch to take advantage of the trade in specials.
Features
5
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch7
on July 30, 2024
Posted by: TaiNitty27
[This review was collected as part of a promotion.] I LOVE my Galaxy watch7 it's great for Monitoring health, sleep patterns and I love the sport band. Galaxy AI is also a great feature and battery time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
No classsic??
on August 29, 2024
Posted by: Itsintheink
[This review was collected as part of a promotion.] I got my wife the new galaxy watch 7 as she had the very last fit** they released and didn't want to go to the G man as she has a Flip 5. She was very skeptical because of how much she loved the fitness ecosystem and users but not necessarily the hardware. She has seen my galaxy watch 6 classic and really seemed to like it. So when her current fitness smartwatch stopped working i got her the watch 7. Now she loves the fit and finish and look and all of that flashing, but she still doesn't enjoy the fitness experience as much as she has on past devices. But now that she has had it for a little while and has had time to really dive deep into the watch she loves it! Her only complaint was that she doesn't like the digital rotating bezels as much as my physical rotating bezel. So moral, great watch, definitely compared to the competition, just bring back the physical rotating bezel for ever!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy if you don't have a Samsung phone
on November 30, 2025
Posted by: Rmaz98
from Los Angeles California
Expertise:Expert
Ecg and blood pressure will not work unless you have a Samsung phone. There was a workaround but stopped working after ui8 update. Never buying another Samsung product
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, December 1, 2025
Hello Rmaz98,
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch7. We strive to provide our customers with exceptional experiences and quality products. Some Galaxy Watch7 features, particularly advanced health ones like ECG and sleep apnea detection, do not work with non-Samsung phones because they require the Samsung Health Monitor app, which is only available on Samsung devices. Other features, like reminders, certain calendar functions, and Samsung Find, also have limited functionality or are unavailable with other Android phones. Basic functions like fitness tracking, weather, and app/watch face installation typically work across different Android phones. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manuals
https://www.samsung.com/us/support/downloads/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch7. We strive to provide our customers with exceptional experiences and quality products. Some Galaxy Watch7 features, particularly advanced health ones like ECG and sleep apnea detection, do not work with non-Samsung phones because they require the Samsung Health Monitor app, which is only available on Samsung devices. Other features, like reminders, certain calendar functions, and Samsung Find, also have limited functionality or are unavailable with other Android phones. Basic functions like fitness tracking, weather, and app/watch face installation typically work across different Android phones. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
You Tube Tutorials
https://www.youtube.com/c/Samsung/playlists
Product Manuals
https://www.samsung.com/us/support/downloads/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US