Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,650 Reviews)
Rating breakdown 4,650 reviews
5 Stars
3,323
4 Stars
790
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,050 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3
Great watch overall
on August 19, 2025
Posted by: Human3
[This review was collected as part of a promotion.] Watch works great. My only complaint would be the battery life as it does not last me a full 24 hours and I find myself having to recharge constantly through the day which is highly inconvenient considering it's meant to track my health, unlike my Fitbit which battery life would be 72 hours without having to recharge.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hey there Human3,
Thanks for reaching out to share your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be placed on its charger, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for reaching out to share your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be placed on its charger, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch makes me feel safer!
on August 19, 2025
Posted by: Lilbit1024
[This review was collected as part of a promotion.] I have seizures and several times I have been able to alert my husband before I started fully seizing. Just by pushing the buttons, my watch alerted my husband's watch and he was able to get an ambulance to me when I wasn't able to speak for myself. The watch will also alert my husband if I fall. I highly recommend!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Health insights are invaluable
on August 19, 2025
Posted by: GWhittleAl
[This review was collected as part of a promotion.] I have an older Galaxy Watch 3 and upgraded to the 7. The Galaxy AI enhanced health insights are very appreciated. The heart rate variability data tracks with my energy levels more so than any other metric and is a great feature.
I appreciate the huge eco-system of protective covers and watch bands that let's me change up the style of the watch for any activity or any outfit.
Much better aggregate data and analysis than from my Galaxy 24 ultra phone alone. I plan to eventually add a Samsung ring as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it, I regret not getting it sooner
on August 19, 2025
Posted by: starlapink
[This review was collected as part of a promotion.] I use it for my steps, I love that I could keep track of it when out and about.
AI is very useful, especially when asking questions to resolve an issue.
AI is very useful, especially when asking questions to resolve an issue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on August 19, 2025
Posted by: InaudibleThwomp
[This review was collected as part of a promotion.] My last watch was the Samsung Gear watch and this was a MASSIVE step up in UI, battery, and aesthetics. I thought the battery was terrible when I first got it, but after a week, it learned my usage and how the battery lasts several days. Love this watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 7 galaxy amazing
on August 19, 2025
Posted by: Love2me
[This review was collected as part of a promotion.] Love my watch 7 and the aI features its amazing! Thank you so .h h
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on August 19, 2025
Posted by: Virginia
[This review was collected as part of a promotion.] Love my watch accounts, my steps. It comes in handy to answer phone calls and other good stuff.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartwatch I've owned
on August 19, 2025
Posted by: TannerJerome
[This review was collected as part of a promotion.] I've owned galaxy watches since the first one came out and they keep improving in all ways that matter. Display, features and battery life. Excited to see what will come in the future.
Value
5
Written by a customer while visiting Samsung US