Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,650 Reviews)
Rating breakdown 4,650 reviews
5 Stars
3,323
4 Stars
790
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,050 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Best watch over owned so far
on August 12, 2025
Posted by: Nizzle
[This review was collected as part of a promotion.] I am thoroughly impressed with the health tracking options on this watch. The precision and accuracy of the health data are exceptional, providing me with valuable insights into my well-being. Additionally, the watch is remarkably sturdy and well-built, ensuring it can withstand daily use without any signs of wear and tear. This combination of durability and functionality makes it a reliable choice for anyone who values both health and quality in their accessories. I highly recommend this watch to anyone looking for a dependable and efficient health tracker.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lots of features
on August 12, 2025
Posted by: pjbaker1029
[This review was collected as part of a promotion.] I was with FitBit for well over a decade, but my last one (of many) happened to break shortly after I got the S25 Ultra phone, so I decided to give the Galaxy7 a try. I am still learning features, but there are a lot and I find it kind of overwhelming, honestly. The app and menu functions on the watch are not very user friendly. They don't make it obvious that you have to turn on and train the gesture functions. The workout function is incredibly confusing on both the watch and app and I am still trying to get that down. It has also been an adjustment having to charge my watch daily after easily going 5 days on one charge with the FitBit. To be clear I do find the Galaxy7 superior as available features go, it's just frustrating that I have to Google how to use it all the time.
Value
3
Response from Samsung USBy R&R Team, August 12, 2025
Hello Pjbaker1029,
Thanks for reaching out to share your experience using the Samsung Galaxy Watch7. We value your candor as we strive to improve the performance and functionality of our product line. We understand that transitioning to new devices can often come with a bit of a learning curve. This is why we have a wealth of resources to make the transition as seamless as possible for you. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like any further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Thanks for reaching out to share your experience using the Samsung Galaxy Watch7. We value your candor as we strive to improve the performance and functionality of our product line. We understand that transitioning to new devices can often come with a bit of a learning curve. This is why we have a wealth of resources to make the transition as seamless as possible for you. We offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. If you would like any further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Written by a customer while visiting Samsung US
Customer Rating
4
Update unsatisfied
on August 12, 2025
Posted by: Dave1111
[This review was collected as part of a promotion.] After last update, battery only last less than 24.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Almost Perfect
on August 12, 2025
Posted by: TheGrtBacon
[This review was collected as part of a promotion.] The watch doesn't seem to read your biometrics if it's not perfectly snug against your skin. It's very good at everything else.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This watch has great sensors
on August 12, 2025
Posted by: linksav
[This review was collected as part of a promotion.] This watch gives me a great rundown on how my sleep went including skin temperature and heart rate
The step counter is great to have seems more accurate then other brands
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Feature packed!
on August 12, 2025
Posted by: Monpiere
[This review was collected as part of a promotion.] This watch has great battery life, bright screen, and loaded with features such as health tracking and GalaxyAI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on August 12, 2025
Posted by: LB050880
[This review was collected as part of a promotion.] This is my 4th Galaxy Watch (Watch, 4, 6 and now 7) and this one adds so much to my user experience. I love the look and the one-click band installation. The GPS is so much more accurate and I use it for my daily walks. I love the fact that I could use Alexa to set my reminders and tie a side button to that function. The heart rate measurement goes so much faster than prior versions. In general, it was a seamless switch from my 6 but have better battery life and it's so much faster.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works well
on August 12, 2025
Posted by: Budsnmore
[This review was collected as part of a promotion.] This device does a great job keeping track of overall fitness as well as connecting seamlessly to your phone. I can see texts and answer voice calls all while on the move without accessing my phone.
Value
4
Written by a customer while visiting Samsung US