Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,686 Reviews)
Rating breakdown 4,686 reviews
5 Stars
3,347
4 Stars
793
3 Stars
272
2 Stars
131
1 Star
143
81%of customers recommend this product.
(
1,071 out of
1,315)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
3
My Watch will freeze
on August 7, 2025
Posted by: PennyP
[This review was collected as part of a promotion.] When it gets hot or cold the watch freeze up and I work outside
Value
3
Response from Samsung USBy R&R Team, August 8, 2025
Howdy PennyP,
Thank you for taking the the time to share your experience with using the Samsung Galaxy Watch7 with us. We appreciate your candor as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thank you for taking the the time to share your experience with using the Samsung Galaxy Watch7 with us. We appreciate your candor as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly tough
on August 7, 2025
Posted by: ConcreteJoe
[This review was collected as part of a promotion.] This watch has survived 3 tough mudders and counting. Its been with me for 50 plus hour work weeks doing concrete. Its been dipped and covered in mud, concrete, water, sweat and is still going strong.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Health issues
on August 7, 2025
Posted by: Yodajak1375
[This review was collected as part of a promotion.] I have several health issues that my watch keeps track of for me. I absolutely love it and it's very convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing experience
on August 8, 2025
Posted by: Ben2026
[This review was collected as part of a promotion.] Galaxy AI its perfect helping alot at day to day use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch7 (44mm) Attractive & User-friendly
on August 8, 2025
Posted by: aPeculiarOne
[This review was collected as part of a promotion.] The Galaxy Watch7 44mm is a game-changer. The AI features are incredibly intuitive, providing personalized insights into my workouts, sleep patterns, and overall health. It's really keeping me aware of my activities health steps all on my wrist!
The AI-powered scheduling and reminders keep me organized, and the battery life is above average. Better than other watches However, can use tweaking. (ex. 2-3 day charge). It lasts all day, even with constant use. This watch is a must-have for anyone who wants to stay connected, track their fitness, and optimize their daily routine.
The AI-powered scheduling and reminders keep me organized, and the battery life is above average. Better than other watches However, can use tweaking. (ex. 2-3 day charge). It lasts all day, even with constant use. This watch is a must-have for anyone who wants to stay connected, track their fitness, and optimize their daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy watch
on August 8, 2025
Posted by: RogueTaurus
[This review was collected as part of a promotion.] Watch does not support charging from a Samsung phone, when u receive an fb message, when i reply from my watch the response is never received. Also, the watch doesn't support watch faces but are there many choices available in the Google store or Samsung store. But other than that I like it.
Value
3
Response from Samsung USBy R&R Team, August 8, 2025
Aloha RogueTaurus,
Thanks for taking the time to reach out to share your experience using the Samsung Galaxy Watch7. We value your candor as we strive to improve the performance and functionality of our product line. The Galaxy Watch7 does not support Wireless PowerShare, which would allow charging your device by placing it on the back of a compatible smartphone. However, the included wireless charger for your Galaxy Watch7 can charge you device in no time! Different things can prevent apps from running or showing notifications on your device. You can disable any function that could be blocking notifications and then test the app to check if it sends notifications. Please take a moment to review, "Apps on Samsung phone or tablet are not sending notifications" to help resolve what you may be experiencing with your notifications. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Thanks for taking the time to reach out to share your experience using the Samsung Galaxy Watch7. We value your candor as we strive to improve the performance and functionality of our product line. The Galaxy Watch7 does not support Wireless PowerShare, which would allow charging your device by placing it on the back of a compatible smartphone. However, the included wireless charger for your Galaxy Watch7 can charge you device in no time! Different things can prevent apps from running or showing notifications on your device. You can disable any function that could be blocking notifications and then test the app to check if it sends notifications. Please take a moment to review, "Apps on Samsung phone or tablet are not sending notifications" to help resolve what you may be experiencing with your notifications. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Written by a customer while visiting Samsung US
Customer Rating
4
Nice design and various functions
on August 8, 2025
Posted by: YoungFunchRun
[This review was collected as part of a promotion.] It had nicer design compared to other similar smart watch. And it has reliable functions that I'm enjoying almost daily basis.
Only drawback is the battery. I have to charge it every night and can't use it to monitor my sleeping.
Other than that, I like this smart watch
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Was a great watch
on August 8, 2025
Posted by: SamsungOny
[This review was collected as part of a promotion.] I had a galaxy watch years ago and loved it! I think it was like the 2nd watch they made and the battery life was amazing! It lasted for almost 4 years before it finally wouldn't hold a charge. My hubby got me the 7 as a gift and I couldn't wait to get it on. Yes it has great features and I love the design. But the battery has to be charged almost twice a day. I have turned off all the uneccassry background apps and only use it to notify me when I get text messages and phone calls and it still dies by the end of the day. I almost wanted him to return it but I love that it is compatible with my phone due to other watches sometimes aren't. I love Samsung products even though my hubby and our kids use apple and they keep trying to convince me to switch but I am a Samsung girl for life. Just wish the watch lasted longer. But all my other products have been great! Even the new galaxy AI feature on my phone and tablet!
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Howdy SamsungOny,
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 offers a comprehensive suite of health and fitness features that includes improved health insights powered by Galaxy AI, such as an Energy Score and FDA-authorized sleep apnea detection. It also features enhanced fitness tracking, dual-frequency GPS for accuracy, and advanced health monitoring via the BioActive Sensor for heart rate and more. Some key health features include ECG, blood pressure monitoring, blood oxygen (SpO2) tracking, sleep tracking, and snoring detection. The Galaxy Watch7 battery can last for several days before needing to be placed on its charger, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for bring a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 offers a comprehensive suite of health and fitness features that includes improved health insights powered by Galaxy AI, such as an Energy Score and FDA-authorized sleep apnea detection. It also features enhanced fitness tracking, dual-frequency GPS for accuracy, and advanced health monitoring via the BioActive Sensor for heart rate and more. Some key health features include ECG, blood pressure monitoring, blood oxygen (SpO2) tracking, sleep tracking, and snoring detection. The Galaxy Watch7 battery can last for several days before needing to be placed on its charger, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for bring a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US