Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Average customer rating
4.5
(4,650 Reviews)
Rating breakdown 4,650 reviews
5 Stars
3,323
4 Stars
790
3 Stars
266
2 Stars
130
1 Star
141
81%of customers recommend this product.
(
1,050 out of
1,291)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Green - (2024)
Customer Rating
5
Far beyond my Galaxy watch active 2
on August 10, 2025
Posted by: FlyBoy413
[This review was collected as part of a promotion.] Galaxy AI on my watch has helped me out a lot with writing notes and texts and even finding new information. I have already immersed myself in using as many of the features on my watches I can including the talk to text and the phone function and it's all clear as day. I also listen to music through my watch when I don't want to waste my phone battery so I don't have my Bluetooth speaker around. Overall it is awesome and I couldn't be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just needs a little improvements
on August 11, 2025
Posted by: TheAgency48onYT
[This review was collected as part of a promotion.] The watches heart sensor is a little bit finicky at times of register almost within two heartbeats away and I verify this through an actual doctor doing heart monitoring at the exact time and then I other times it'll go over and it'll say 112 and they would be at like 75 so I can be a little bit tricky and yes I've done cleaning and resets and even check the way I wear it just to rule anything out but it's weird also I don't recommend using the constant monitoring it's had more incorrect monitoring so stick to the other two settings it is a great watch and useful but I do wish there was more control on the app to do the settings for the watch as it can be a little bit tricky if it's your First Smart watch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's okay but .
on August 11, 2025
Posted by: Missmyiphone69
[This review was collected as part of a promotion.] I love AI but why the heck is Gemini not named Gemini and why do I say hey Google but hey Gemini sometimes it's just so frustrating and confusing just combine the interface already!
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Hi there Missmyiphone69,
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand that transitioning to new devices can feel a bit overwhelming in the beginning. Have no fear, we have a ton of resources available for you. Feel free to check them out when you have some time to become better acquainted with your new device and its features. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand that transitioning to new devices can feel a bit overwhelming in the beginning. Have no fear, we have a ton of resources available for you. Feel free to check them out when you have some time to become better acquainted with your new device and its features. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Customer Rating
4
Love it!!!
on August 11, 2025
Posted by: KCMomma
[This review was collected as part of a promotion.] Thrilled with my new Watch7! Very similar to my Watch5 but faster. Doesn't work with Facer, but you can design your own faces. Would absolutely buy again!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice and smooth operation
on August 11, 2025
Posted by: Irishoc
[This review was collected as part of a promotion.] Very nice and smooth operation. Looks and feels nice barely can tell I'm wearing it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Watch has good features especially regarding sleep
on August 11, 2025
Posted by: Nandi69
[This review was collected as part of a promotion.] I like the features that are a part of the device especially heart rhythm, heart rate and sleep pattern recognition including looking for sleep apnea. If blood sugar monitoring also become survivable feature then it will be an excellent product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch
on August 11, 2025
Posted by: Shmoo1
[This review was collected as part of a promotion.] All in all good smartwatch for me. Do not use Galaxy AI on it..yet.
Only issue is the ability or lack thereof to charge watch by placing on back of phone.
Only issue is the ability or lack thereof to charge watch by placing on back of phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Tool for Everyday Tasks
on August 11, 2025
Posted by: illest68
[This review was collected as part of a promotion.] I have had a great experience overall with my Samsung Galaxy watches so far. I had the Watch 4 Classic for around 5 years with everyday use and it never once failed me. I use it everyday not only to see the time, but to track my steps, workouts, set timers, set reminders, respond to texts, and make calls. The watch 7 has been even better than my previous watch with a better looking screen and just overall faster performance. Highly recommend!
Value
5
Written by a customer while visiting Samsung US